LSC Reviews | Glassdoor

LSC Reviews

Updated July 27, 2017
11 reviews

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3.3
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Helaine M. Barnett
2 Ratings

Employee Reviews

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  1. "Great Experience, Definitely Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Recommends
    Approves of CEO

    I have been working at LSC as an intern

    Pros

    - Coworkers make you feel like a part of the team immediately
    - Extremely helpful and patient atmosphere
    - Great experience and opens a lot of other opportunities

    Cons

    - Location is hard to get to (no easy transportation)

    Advice to Management

    - Keep it up!


  2. Helpful (2)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I have been working at LSC full-time

    Pros

    Decent starting salary
    Work life balance

    Cons

    Tensions between management, employees, and union
    No advancement opportunity
    Small pay raises and only 2% raise after 2 years and then must wait another 2
    Cost of living smaller than Fed and not added to salary
    On Trumps list for elimination

    Advice to Management

    Treat employees with more respect
    Showing favorites divides staff and bad for morale

  3. "Good place to work; great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LSC full-time

    Pros

    Flexible work schedules, great benefits

    Cons

    not a lot of upward mobility


  4. Helpful (3)

    "Really old ideas of employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at LSC full-time

    Pros

    Lots of flexible scheduling options and a few employees who provided support, which was invaluable in the demoralizing environment that LSC fostered.

    Cons

    Employee morale is so low, and turnover is high. LSC tries to hide this fact, but several people left for better jobs when I started. It's also just not a good work culture/environment/atmosphere. So many rumors are flying around, and I often receive weird emails that showcase the struggle between management and the union. A former employee still sends emails, talking about how awful LSC is.

    When I started, a few people welcomed me but overall, there's no sense of camaraderie across the organization. It just feels like everyone's miserable and slogging through until retirement or until another job comes along.

    Part of this is that new employees are actively discouraged. The department supervisor and my direct supervisor outright told me not to do things that have long been considered best practices in the field, and I was told that innovating the way things are written or done isn't part of my job. The IT director was great in trying to improve a lot of the technological issues, but management resisted his changes, too. The excuse given for anyone asking questions about processes or attempting to update systems is that "this is the way it's always been done," so things that can be simplified aren't, which makes the job that much more difficult.

    Advice to Management

    Be open to change, and listen to new employees. They have a great perspective on how things can be improved. Technology has changed drastically, and it can especially improve processes for employees and grantees. The entire culture needs to change. So much pettiness and in-fighting reduces morale. Legal aid does good work for low-income people, but a lot at LSC needs to change for it to thrive and continue to help the people who need it.


  5. Helpful (3)

    "Collegial and bureaucratic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The staff are collegial and the mission of the organization is an important one. Staff workloads and responsibilities are also manageable allowing for work-life balance.

    Cons

    The bureaucratic culture of the organization, micromanagement and poor communication inhibits trust, creative problem-solving, and professional growth.


  6. Helpful (2)

    "Intern review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The people at LSC love their interns and want them there--that means no coffee runs, copy making, or meaningless tasks. They make sure the interns are a part of the team and give them real assignments that they use.

    Cons

    Parking is scarce and the building is not close to a metro. It is close to a bus stop.

    Advice to Management

    Keep doing great work!


  7. Helpful (3)

    "Heavily bureaucratic & resistant to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at LSC full-time (More than a year)

    Pros

    With a large influx of new employees, the work environment doesn't feel so isolating. There was a strong sense of community, and the new employees were willing to help each other out.

    There's flexibility in the work schedule. You can change your work hours, work from home, or work a compressed work schedule to have every other Friday off.

    Cons

    Rather than assist employees in doing their jobs, management is a barrier and a stop gap to much of the work. They don't understand any best practices or trends, so they shut down many ideas that can improve the company.

    There is an emphasis on tradition and forcing new employees to fit into the company culture, which is rife with politics. Those politics are often petty (management disliking someone on staff, he said/she said, union vs management emails). It results in a tense workplace environment and little to no professional development. It's also resulted in HIGH turnover. Within the past year, a lot of people have left, and I wouldn't be surprised if more employees have turned in their notice because of a better job offer somewhere else.

    Advice to Management

    Do CURRENT leadership training, not training for a workplace from 40 years ago. Listen and assist the employees coming to you. They have excellent skills, which they will take to another job if you continue in not supporting them.

  8. Helpful (1)

    "Was one of the best companies that I have ever worked for despite trouble with a supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at LSC full-time (More than 5 years)

    Pros

    A place where you were able to grow as an individual and learn what there is to know about the fulfillment business, pay raises were welcoming and substantial, and the monthly bonuses and and annual bonus were great

    Cons

    company has since split in different ways, no longer the same

    Advice to Management

    Keep up the good work


  9. "Excellent employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Attorney in Tucson, AZ
    Current Employee - Managing Attorney in Tucson, AZ
    Recommends
    Neutral Outlook

    I have been working at LSC full-time (More than a year)

    Pros

    Good work, good support, good people. No micromanagement by upper management, but instead a supportive environment.

    Cons

    Too much bickering and too much micromanagement by managers in some units.

    Advice to Management

    Don't allow micromanagement. Salaries are low; you have to have a great environment to make up for it.


  10. Helpful (3)

    "At the very least, a good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    No opinion of CEO

    Pros

    salaries and benefits are comparable to the federal government's standards
    travel is minimal but very rewarding
    positive mission and objective; 'providing equal access to justice'

    Cons

    Absence of young professionals
    Lack of performance evaluations to indicate strengths and weaknesses along with progress
    Lack of performance-based incentives that reward outstanding accomplishments

    Advice to Management

    Take the time to sit down with employees and go over their strengths and weaknesses. Determine annual goals and objectives that employees can strive to achieve in order to mature as professionals.