LXR Luxury Resorts & Hotels Reviews | Glassdoor

LXR Luxury Resorts & Hotels Reviews

11 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Stephen Ast
3 Ratings

11 Employee Reviews

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  1. "Hostest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in New York, NY
    Current Employee - Host in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at LXR Luxury Resorts & Hotels full-time (More than 8 years)

    Pros

    Good benefits, good environment to work.

    Cons

    They don't promote within their people

    Advice to Management

    Promote with the internal staff


  2. "Food Beverage management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Beverage Manager in New York, NY
    Former Employee - Food Beverage Manager in New York, NY
    Recommends
    Negative Outlook

    I worked at LXR Luxury Resorts & Hotels full-time (More than 5 years)

    Pros

    Great management and look after their crew

    Cons

    Not enough room to move up

    Advice to Management

    Be more involved with staff


  3. Helpful (1)

    "Ok Company, Great Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at LXR Luxury Resorts & Hotels full-time (More than a year)

    Pros

    The company had great benefits, and a good work/life balance

    Cons

    Some of the managers tended to micro manage

    Advice to Management

    Train your employees to grow, not to just maintain their current position.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "A terrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Fort Lauderdale, FL
    Current Employee - Front Desk Agent in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at LXR Luxury Resorts & Hotels full-time (More than a year)

    Pros

    Good Learning experience, good communication between employees

    Cons

    Terrible management at this particular hotel.

    Advice to Management

    Get new management.


  6. "Lots of hours but company guidelines and standards do not fit the property"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Captiva, FL
    Former Employee - Anonymous Employee in Captiva, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great location and the resort stays pretty busy overall. Upper management and sales teams did a good job adjusting to the economy.

    Cons

    Long days (overtime plus more) to a fault. Staffing from the local area was almost impossible and the resort was often understaffed. I don't know of many people working there who were not at the "end of their rope" with the place. Standards for the company were applied to all of the resorts and often did not work in real life.

    Advice to Management

    Spend some money to upgrade the property! I know its hard but do it!


  7. "Luxury resort, high standards of professional conduct."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    No opinion of CEO

    Pros

    The property is very beautiful. Since this property has no peer in the nearby area, it generally has the opportunity to hire the best available employees. My experience was positive; I enjoyed working with a team of highly motivated professionals who took pride in doing quality work.

    Cons

    I observed that it was difficult to move from one department to another. I saw people do it, but only after a prolonged struggle and numerous delays. When layoffs happened, not only was there no effort to find a position in another department for the displaced worker, but we were told that it was against company policy to do that.

    Advice to Management

    Capitalize on what makes BRRC unique -- history, privacy, relaxed luxury. Crosstrain employees and take advantage of current employees' knowledge of the property.


  8. "Will LXR be able to maintain their status of 4 Diamonds if they don't change their strategic mindset?"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Scottsdale, AZ
    Former Employee - Assistant Manager in Scottsdale, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The quality of the remaining long time employees. The 4 diamond status.

    Cons

    Even before the economic downturn, there were 2 years when no money has been spent on refurbishing the rooms of the resorts and that is causing guests to be dissatisfied and decreased morale amount employees. The guests are unhappy because their expectations of the LXR property aren't being met. The biggest problem with Senior Management is the bonus structure. Management gets their bonuses, but the properties and line employees pay the price.

    Advice to Management

    Keep quality employees. Offer transfers to maintain the level of quality expected. Stop being so shorsighted.


  9. "Convention Coordinator"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great company and team environment

    Cons

    Can't complain, first job out of college and it was great!


  10. "One year no chance to advance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great exposure to hotel operations, good training programs

    Cons

    No room to,advance, poor recognition


  11. "no good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender
    Current Employee - Bartender
    Doesn't Recommend

    Pros

    nice view, good co-workers, pretty girls

    Cons

    Trolly, hours, working outside in the heat

    Advice to Management

    please get a clue to what is going on


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