La Madeleine Reviews | Glassdoor

La Madeleine Reviews

Updated May 25, 2017
100 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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John Cahill
8 Ratings

100 Employee Reviews

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Pros
  • Some of the best reasons to work here are the discount on food, the people, and they have really good salad (in 3 reviews)

  • It's a great company, great management, flexible on schedule, and good benefits (in 4 reviews)

Cons
  • I feel many of them used it to their advantage (For example, they don't understand take the trash out but they know "can I go home early) (in 4 reviews)

  • Rude customers who often go un-rebuked (in 4 reviews)

More Pros and Cons

  1. Featured Review

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager in Houston, TX
    Current Employee - Assistant General Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at La Madeleine full-time

    Pros

    Quality of life is not just a phrase LaMadeleine ! The associate's and guests are awesome too!

    Cons

    Busiest time of year is holidays!


  2. "Good First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host/Line in Plano, TX
    Former Employee - Host/Line in Plano, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at La Madeleine part-time (More than a year)

    Pros

    Great co-workers
    Relaxed atmosphere
    Good managers for the most part
    Good pay for a first job
    Stepping stone to better job
    Tuition Reimbursement
    $$$ for employee referrals

    Cons

    Customers treat workers very rudely
    High turnover
    Little upward movement in company


  3. Helpful (1)

    "Tgm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Dallas, TX
    Current Employee - General Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at La Madeleine (More than 5 years)

    Pros

    Amazing culture and support staff

    Cons

    Difficult economy creates unwanted strain on numbers driven bonus structures. Unavoidable due to economic trends

    Advice to Management

    Fall in love with the history and culture and you will see why we stay.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Everyone yelled and followed few kitchen safety rules."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Assistant in Cedar Park, TX
    Former Employee - Service Assistant in Cedar Park, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at La Madeleine part-time (Less than a year)

    Pros

    The pay is good (probably because it would be difficult to keep people with anything lower). The customers are nice.

    Cons

    The managers were disrespected by employees and training was basically nonexistent. Before hiring I was told many people "hadn't fit in with the company" which should've been a red flag...


  6. "Shift Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Grapevine, TX
    Current Employee - Manager in Grapevine, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at La Madeleine full-time (Less than a year)

    Pros

    Known brand, excellent product, unique fast concept in a world of fusion

    Cons

    Struggling to find foothold in changing restaurant landscape, generation connection issue

    Advice to Management

    Don't look to change a process; look to improve upon.


  7. "okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Alexandria, VA
    Current Employee - Assistant Manager in Alexandria, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at La Madeleine full-time (More than a year)

    Pros

    They have good workers, good food, a great overall concept, and you learn a lot from the variety of people there. Good PTO benefits.

    Cons

    The pay is not competitive. It can Get tiresome due to lack of employees. Don't really show much appreciation for their managers.

    Advice to Management

    Learn to appreciate your dedicated managers and worker its not just the GM running the store he has help from his team of managers and they shouldn't go unnoticed.


  8. "Accounts Payable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    Pros

    It was a very laid back and fun place to work. Okay benefits.

    Cons

    Pay was not the best.


  9. Helpful (1)

    "La Madeleine"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at La Madeleine part-time (Less than a year)

    Pros

    50% employee discount. Great food. Sometimes you get lovely clients depends with location you work at. Theirs also great employees.

    Cons

    Managers don't care about your days or job title. They will put you to work anywhere without teaching you. They also don't care about your days off.


  10. Helpful (2)

    "CS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Catering Coordinator in Arlington, TX
    Current Employee - Catering Coordinator in Arlington, TX

    I have been working at La Madeleine full-time (More than a year)

    Pros

    Catering menu makes product easy to sell

    Cons

    Company needs to have more competitive salary. Low salary


  11. "Great Start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Duluth, GA
    Former Employee - Assistant Manager in Duluth, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good hours. No late nights

    Cons

    I have no complaints

    Advice to Management

    Keep doing what you're doing!


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