La Madeleine Reviews | Glassdoor

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La Madeleine Reviews

Updated December 23, 2017
49 reviews

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Current Employees

3.7
StarStarStarStarStar
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John Cahill
12 Ratings

49 Employee Reviews

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Pros
  • Was a good and interesting to work for concept with lots of good benefits (in 5 reviews)

  • You'll get a decent amount of hours, team mates are great, and a whole lot of free food (in 4 reviews)

Cons
  • Low pay scale, standing on feet for long periods (in 6 reviews)

  • Underpaid, over worked, always short staffed, company is making alot of poor decisions and no longer taking care of their people first (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Austin, TX
    Current Employee - General Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at La Madeleine full-time (More than 3 years)

    Pros

    People-oriented company who understands that the Guest is more important than the bottom line

    Cons

    No cons to speak of


  2. "Saute /dishwasher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Saute/Dishwasher in Alexandria, VA
    Current Employee - Saute/Dishwasher in Alexandria, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at La Madeleine full-time (More than a year)

    Pros

    foods is great and discount

    Cons

    They have to many rats running around store

    Advice to Management

    None

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in San Antonio, TX
    Current Employee - Store Manager in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at La Madeleine full-time (More than 5 years)

    Pros

    Good company and is a relaxed atmosphere

    Cons

    The wages are to low, and not enough paid time off

    Advice to Management

    More paid time off and higher wages


  4. "MIT program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Fort Worth, TX
    Current Employee - Assistant Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at La Madeleine full-time (Less than a year)

    Pros

    Its a step back to simplicity. If you have been in the industry you have worked at one of those places you get beat up on a daily bases and are exhausted every day even your days off. La Madeleine and the Le Duff company actually seem to care about you an your personal life. It reminds you why you work in this field you enjoy the people and you like to be appreciated. I actually got a welcome letter from the head of the company welcoming me to the fold with personal details about myself. That was a excellent touch.

    Cons

    The MIT program is not as detailed as some I have seen. It is fine if you are a green horn but if you have years of experience you will not learn everything you want to in the short time. You will come out knowing how you are expected to run your shift, but a lot of the office/admin work you will need to spend time on to learn when you get to your new café.

    Advice to Management

    Out of the companies I have worked the ones I came out most comfortable with included a corporate day/days. there was only one or two a quarter and you went to the home office even in a different state and you got to put faces with names and dug in deeper on P&l, Schedule programs, HR, and other admin system tat you did not get to dig into wile in an operating store.


  5. "Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at La Madeleine full-time

    Pros

    Great food and friendly service

    Cons

    the confusion that the guest have


  6. Helpful (2)

    "host/cashier/line/bakery-togo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at La Madeleine part-time (More than 3 years)

    Pros

    they don't get mad if you show up late.
    you get the days you request off

    Cons

    manager who makes the schedule sucks.
    if you get the job, expect to train yourself cause the managers could care less.
    short staffed
    pay sucks

    Advice to Management

    get new management


  7. Helpful (2)

    "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in San Antonio, TX
    Current Employee - Cashier in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at La Madeleine full-time (Less than a year)

    Pros

    Employee discount. They work with you when you request days off. For the most part easy and relaxed job.

    Cons

    Low pay. They expect you to do more than what your job position/title is.

    Advice to Management

    They could use more assistant managers or at least shift/team leaders to take some weight or stress off of the managers so they can focus on fixing the major issues. Appreciate your employees more and they will do more than expected.

  8. "Bakery Wrapper"

    StarStarStarStarStar
    Current Employee - Baker/Lead Saute Cook in Duluth, GA
    Current Employee - Baker/Lead Saute Cook in Duluth, GA
    Recommends
    Positive Outlook

    I have been working at La Madeleine full-time (More than 10 years)

    Pros

    I'm a very dependable and motivated individual who takes life serious.

    Cons

    Never a down side when you are working for a great company.

    Advice to Management

    I'm a person who is driven by the success of myself and others..


  9. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at La Madeleine full-time

    Pros

    There is still a few general managers still good to work for. Was a good and interesting to work for concept with lots of good benefits. It looks like the market will soon be sold or closed.

    Cons

    District managers have not been great. Pay scale has not kept pace with market. Benefits have been taken away. Sorry to see a great brand diminished.

    Advice to Management

    Do better planning before opening 6 new restaurants so you don't have to close 3 of them within a few years of opening them. Lost respect for the brand. Pay competitively ands do not take benefits from long time employees and managers.


  10. "Awsome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Webster, TX
    Current Employee - General Manager in Webster, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at La Madeleine full-time (More than 10 years)

    Pros

    Great balance between work and family. Money is compatible and benefits are good. Closed for Christmas

    Cons

    Lots of paper work.


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