La Madeleine Reviews | Glassdoor

La Madeleine Reviews

Updated August 21, 2017
111 reviews

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111 Employee Reviews

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Pros
  • You'll get a decent amount of hours, team mates are great, and a whole lot of free food (in 4 reviews)

  • It's a great company, great management, flexible on schedule, and good benefits (in 4 reviews)

Cons
  • I feel many of them used it to their advantage (For example, they don't understand take the trash out but they know "can I go home early) (in 4 reviews)

  • Rude customers who often go un-rebuked (in 4 reviews)

More Pros and Cons

  1. "La Madeleine is part of LeDuff America one of the better companies to work for great benefits room for growth opportunit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Dallas, TX
    Current Employee - Assistant Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at La Madeleine full-time (Less than a year)

    Pros

    The cons are that it's our standard Hospitality type restaurant extremely busy a lot of times you deal with the same things that you do with another restaurant, employees not coming to work, Guess that don't tell the truth about their experience ,and it affects your job life or bonus. But that's the nature of the Beast for the job that we want when we choose hospitality all in all LaMadeleine
     is probably one of the better companies to work for.

    Cons

    Proving yourself in a company that has good tenure
    Its tuff when there's a line waiting for the next promotion.

    Advice to Management

    Take your time learning the business there many different software programs being eligible pay attention work well with the other management team because they've been there forever and they know a lot that they can teach you


  2. "its eh"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    its not a very difficult job

    Cons

    always understaffed and obsessed with labor

    Advice to Management

    its not a great place to work for the younger people your expected to do just as much as the adults but get payed much less

  3. "Good First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host/Line in Plano, TX
    Former Employee - Host/Line in Plano, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at La Madeleine part-time (More than a year)

    Pros

    Great co-workers
    Relaxed atmosphere
    Good managers for the most part
    Good pay for a first job
    Stepping stone to better job
    Tuition Reimbursement
    $$$ for employee referrals

    Cons

    Customers treat workers very rudely
    High turnover
    Little upward movement in company


  4. "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at La Madeleine full-time

    Pros

    You'll get a decent amount of hours, team mates are great, and a whole lot of free food. One of the managers there was always really great and the only one who showed appreciation for the team

    Cons

    employees aren't treated well and management is not great, they expect way to much of you and give you no recognition if you're doing a good job. Physically exhausting and the customers can be horrible.

    Advice to Management

    Listen to your employees, thank them for what they do, take their side when customers are being unnecessarily rude.


  5. Helpful (1)

    "Tgm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Dallas, TX
    Current Employee - General Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at La Madeleine (More than 5 years)

    Pros

    Amazing culture and support staff

    Cons

    Difficult economy creates unwanted strain on numbers driven bonus structures. Unavoidable due to economic trends

    Advice to Management

    Fall in love with the history and culture and you will see why we stay.


  6. "Everyone yelled and followed few kitchen safety rules."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Assistant in Cedar Park, TX
    Former Employee - Service Assistant in Cedar Park, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at La Madeleine part-time (Less than a year)

    Pros

    The pay is good (probably because it would be difficult to keep people with anything lower). The customers are nice.

    Cons

    The managers were disrespected by employees and training was basically nonexistent. Before hiring I was told many people "hadn't fit in with the company" which should've been a red flag...


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at La Madeleine full-time (More than a year)

    Pros

    Great concept and excellent food.

    Cons

    No career opportunities. Top management gives the impression of not taking care of employees.

  8. "One summer job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at La Madeleine part-time

    Pros

    It was lots of fun, very flexible

    Cons

    I wish it paid more


  9. "Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Grapevine, TX
    Current Employee - Manager in Grapevine, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at La Madeleine full-time (Less than a year)

    Pros

    Known brand, excellent product, unique fast concept in a world of fusion

    Cons

    Struggling to find foothold in changing restaurant landscape, generation connection issue

    Advice to Management

    Don't look to change a process; look to improve upon.


  10. "okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Alexandria, VA
    Current Employee - Assistant Manager in Alexandria, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at La Madeleine full-time (More than a year)

    Pros

    They have good workers, good food, a great overall concept, and you learn a lot from the variety of people there. Good PTO benefits.

    Cons

    The pay is not competitive. It can Get tiresome due to lack of employees. Don't really show much appreciation for their managers.

    Advice to Management

    Learn to appreciate your dedicated managers and worker its not just the GM running the store he has help from his team of managers and they shouldn't go unnoticed.


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