La Quinta Reviews | Glassdoor
La Quinta Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    La Quinta Reviews

    Updated January 7, 2019
    463 reviews

    Filter

    Filter

    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Keith A. Cline
    60 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "May include busy work for front desk staff such as folding laundry" (in 25 reviews)

    • "No flexible scheduling, low pay for really dirty rooms, scheduled more rooms than disclosed," (in 16 reviews)

    More Pros and Cons

    1. "Good experience"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at La Quinta part-time

      Pros

      New MOP management software is efficient

      Cons

      with they had better pay

    2. "Great company culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - General Manager
      Former Employee - General Manager
      Recommends
      Positive Outlook

      I worked at La Quinta full-time (More than 3 years)

      Pros

      They are always helpful in whatever assistance you need. Their PTO is unmatched anywhere else (4 weeks after 1 year)

      Cons

      HR sometimes is not on the property side and more cautious than they should be

      3. Join the La Quinta team
      See Our Latest Jobs

    3. "Front Desk GEM"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Gem
      Current Employee - Gem
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at La Quinta full-time (Less than a year)

      Pros

      Fun, friendly coworkers, awesome GM, great benefits, 7 paid vacation days a year, discount on hotel stays, benefits, light stress, down time between guests. Some days, allot more down time than others. Casual but professional work environment.

      Cons

      You may have to work a double shift if your relief calls in or you may work past your 8 hours if your relief is late. And you may get talked to about your overtime from management, which is out of your control when your relief is late. After 3pm, you are the only one working- which can get a little stressful during rushes.

      Advice to Management

      Reprimand employees who are constantly late to every shift. Then they might not walk all over everyone and start respecting others time. Have 2 people cover the desk during the 2nd shift on Friday and Saturdays.

    4. "Awful shifts"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Front Desk Receptionist in Elk Grove Village, IL
      Former Employee - Front Desk Receptionist in Elk Grove Village, IL
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at La Quinta (More than a year)

      Pros

      Meeting people and great housekeeping staff

      Cons

      Management was awful at communicating and setting a good and calm work environment. They never took into work/life balance into consideration

    5. "Front Desk"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at La Quinta full-time

      Pros

      Decent Pay, Good Benefits, friendly coworkers and management

      Cons

      Stressful, busy, paper checks no direct deposit

      Advice to Management

      Please get direct despiste for employees

    6. "Night Auditor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at La Quinta full-time (More than a year)

      Pros

      Laid back and relaxed atmosphere most of the time

      Cons

      crazy and drunk customers throwing fits in the lobby with no security guards to manage them

    7. "Executive housekeeper"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Executive Housekeeper in Erie, PA
      Current Employee - Executive Housekeeper in Erie, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at La Quinta full-time (Less than a year)

      Pros

      I love making others happy, the staff is friendly, and i like doing housekeeping

      Cons

      I cant think of any.

      Advice to Management

      Keep up the good work everyone!

    8. Helpful (1)

      "Management Issues"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Auditor in Irving, TX
      Former Employee - Auditor in Irving, TX
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at La Quinta full-time (More than a year)

      Pros

      Front desk itself is a great job. Most of the time, guests are happy and easy. There was little to none co-worker interaction on 2nd and 3rd shift. Usually had lots of down time to do whatever I wanted as long as I could take care of the desk too.

      Cons

      Management would tell you to enforce certain policies with guests then when the guests would complain, management would scold you for doing exactly what they just told you to do. No breaks at the desk. Our hotel didn't have security and only one person worked third shift. Management tried to tell me I had to open the doors (that auto-locked after midnight and needed a room key for access) for potential guests that might come in during third. Nope. Not as a woman alone there. If your relief shift didn't show up, management constantly didn't answer the phone and you had to work doubles. Management would also have the front desk employees who were aiming for a promotion do their job as incentive to "prove ourselves." i.e. corporate slavery. AND IT ALWAYS SMELLED LIKE WET DOG AND CAT PEE.

      Advice to Management

      Don't expect employees getting paid $10-13/hr to do your job, someone else's job, and put themselves in danger.

    9. "Front Desk"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at La Quinta full-time

      Pros

      Meeting new people and flexible scheduling.

      Cons

      Stagnant growth and unrealistic expectations from management.

    10. "The managers and staff are like family. everybody is helpful and friendly."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Front Desk Agent in College Station, TX
      Former Employee - Front Desk Agent in College Station, TX
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at La Quinta full-time (Less than a year)

      Pros

      There is ample opportunity for advancement and professional growth.

      Cons

      Like all customer service and hospitality, you must answer all calls and help all people.

      Advice to Management

      Don't ever change! LQ is a great company.