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    La Quinta Reviews

    Updated October 14, 2018
    448 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Keith A. Cline
    55 Ratings

    448 Employee Reviews

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    Pros
    Cons

    • "I was supposed to be a front desk rep" (in 23 reviews)

    • "Hard to move up and low pay to start" (in 16 reviews)

    More Pros and Cons

    1. "It was a very great job!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Front Desk Receptionist in Sulphur Springs, TX
      Former Employee - Front Desk Receptionist in Sulphur Springs, TX
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at La Quinta full-time (Less than a year)

      Pros

      They have good pay. They also have great hours. And the managers are always nice and will work with you.

      Cons

      Your feet might hurt after. You might have a sore everything. And you might be tired.

    2. "An ok Front Desk Rep position - depends on location"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Front Desk Associate
      Former Employee - Front Desk Associate

      I worked at La Quinta part-time (More than a year)

      Pros

      + Paid vacation (relatively newly adopted)
      + Can be ideal for students - some downtime for studies, depending on location
      + Sometimes flexible scheduling for students
      + Lots of variety in customers keeps things interesting
      + Pet friendly - get to say hi to all kinds of pets!
      + If you don't mind randomly switching gears between being busy and being slow, the day does often end up going faster

      Cons

      - Pet friendly often means barking, complaints, stains, odor, etc.
      - Not a lot of opportunity for advancement
      - Quality of workday is heavily dependent on quality of co-workers and management
      - May include busy work for front desk staff such as folding laundry

      Advice to Management

      Employee empowerment is very important for keeping employees satisfied - if staff isn't in a position where you feel comfortable empowering them, train and counsel them until they are! Competitive pay and work-life balance is crucial, especially for a customer-facing position. It's pretty hard to be happy and cheery to sometimes rude customers when you're stressed out, tired, and can hardly pay your rent!

      As far as dogs are concerned, ultrasonic dog silencers are a cheap way for keeping mans best friend from bothering other guests (and employees!)

      3. Join the La Quinta team
      See Our Latest Jobs

    3. "Overnight audit"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Night Auditor/Front Desk Agent in Springfield, MA
      Current Employee - Night Auditor/Front Desk Agent in Springfield, MA

      I have been working at La Quinta full-time

      Pros

      The people i work with. My pay

      Cons

      The politics of working at a non corporate la quinta

      Advice to Management

      Treat people better

    4. "front desk agent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Front Desk Agent in Grand Prairie, TX
      Current Employee - Front Desk Agent in Grand Prairie, TX
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at La Quinta full-time (More than a year)

      Pros

      oppurtunity to meet great guest, and hear wonderful stories,

      Cons

      deal with upset guest,
      management over involved (contacted several times on almost every hr),

    5. "Department Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Overland Park, KS
      Former Employee - Anonymous Employee in Overland Park, KS
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at La Quinta full-time (More than 8 years)

      Pros

      Management team was awesome, return customers were plentiful.

      Cons

      Building in need of repair

      Advice to Management

      Remodel

    6. "Assistant General Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Assistant General Manager in Austin, TX
      Former Employee - Assistant General Manager in Austin, TX
      Recommends
      Neutral Outlook

      I worked at La Quinta full-time (More than a year)

      Pros

      Great on boarding and training process

      Cons

      Corporate office doesn't care about the conditions of it's hotels

    7. "Housekeeper"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Housekeeper
      Former Employee - Housekeeper
      Recommends
      Negative Outlook
      Disapproves of CEO

      I worked at La Quinta part-time (Less than a year)

      Pros

      Working alone, nice managment, team oriented, drama free, good training

      Cons

      No flexible scheduling, low pay for really dirty rooms, scheduled more rooms than disclosed,

    8. "Work like slaves"

      StarStarStarStarStar
      • Culture & Values
      Current Employee - Front Desk Agent
      Current Employee - Front Desk Agent
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at La Quinta full-time

      Pros

      Friendly workers and staff good price for guests

      Cons

      No lunch breakes and one front desk per shift

      Advice to Management

      Have more than one front desk agent per shift and allow a lunch break

    9. "It was ok"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Front Desk Receptionist in Stamford, CT
      Current Employee - Front Desk Receptionist in Stamford, CT
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at La Quinta full-time (More than a year)

      Pros

      One of my managers was amazing, did try and listen to whatever issues were happening and fixed as much as they could.

      Cons

      No breaks, most of the time you are dealing with everything by yourself (managers leave after 3), lots of responsibility for little pay

    10. "Sales Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Sales Manager in Canton, OH
      Former Employee - Sales Manager in Canton, OH

      I worked at La Quinta full-time (More than a year)

      Pros

      Great Coworkers and Terrific Guests!
      Medical and Dental Insurance was good.

      Cons

      You can try to have a set schedule, but it always changes. Would have loved a 401k.

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