La Quinta Reviews | Glassdoor

La Quinta Reviews

Updated October 14, 2018
448 reviews

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3.2
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Keith A. Cline
55 Ratings

448 Employee Reviews

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Pros
Cons
  • "I was supposed to be a front desk rep" (in 23 reviews)

  • "Hard to move up and low pay to start" (in 16 reviews)

More Pros and Cons

  1. "It was a very great job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Sulphur Springs, TX
    Former Employee - Front Desk Receptionist in Sulphur Springs, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at La Quinta full-time (Less than a year)

    Pros

    They have good pay. They also have great hours. And the managers are always nice and will work with you.

    Cons

    Your feet might hurt after. You might have a sore everything. And you might be tired.


  2. "An ok Front Desk Rep position - depends on location"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Front Desk Associate
    Former Employee - Front Desk Associate

    I worked at La Quinta part-time (More than a year)

    Pros

    + Paid vacation (relatively newly adopted)
    + Can be ideal for students - some downtime for studies, depending on location
    + Sometimes flexible scheduling for students
    + Lots of variety in customers keeps things interesting
    + Pet friendly - get to say hi to all kinds of pets!
    + If you don't mind randomly switching gears between being busy and being slow, the day does often end up going faster

    Cons

    - Pet friendly often means barking, complaints, stains, odor, etc.
    - Not a lot of opportunity for advancement
    - Quality of workday is heavily dependent on quality of co-workers and management
    - May include busy work for front desk staff such as folding laundry

    Advice to Management

    Employee empowerment is very important for keeping employees satisfied - if staff isn't in a position where you feel comfortable empowering them, train and counsel them until they are! Competitive pay and work-life balance is crucial, especially for a customer-facing position. It's pretty hard to be happy and cheery to sometimes rude customers when you're stressed out, tired, and can hardly pay your rent!

    As far as dogs are concerned, ultrasonic dog silencers are a cheap way for keeping mans best friend from bothering other guests (and employees!)

  3. "Overnight audit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor/Front Desk Agent in Springfield, MA
    Current Employee - Night Auditor/Front Desk Agent in Springfield, MA

    I have been working at La Quinta full-time

    Pros

    The people i work with. My pay

    Cons

    The politics of working at a non corporate la quinta

    Advice to Management

    Treat people better


  4. "front desk agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Grand Prairie, TX
    Current Employee - Front Desk Agent in Grand Prairie, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at La Quinta full-time (More than a year)

    Pros

    oppurtunity to meet great guest, and hear wonderful stories,

    Cons

    deal with upset guest,
    management over involved (contacted several times on almost every hr),


  5. "Department Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Overland Park, KS
    Former Employee - Anonymous Employee in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at La Quinta full-time (More than 8 years)

    Pros

    Management team was awesome, return customers were plentiful.

    Cons

    Building in need of repair

    Advice to Management

    Remodel


  6. "Assistant General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Austin, TX
    Former Employee - Assistant General Manager in Austin, TX
    Recommends
    Neutral Outlook

    I worked at La Quinta full-time (More than a year)

    Pros

    Great on boarding and training process

    Cons

    Corporate office doesn't care about the conditions of it's hotels


  7. "Housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Housekeeper
    Former Employee - Housekeeper
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at La Quinta part-time (Less than a year)

    Pros

    Working alone, nice managment, team oriented, drama free, good training

    Cons

    No flexible scheduling, low pay for really dirty rooms, scheduled more rooms than disclosed,

  8. "Work like slaves"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Front Desk Agent
    Current Employee - Front Desk Agent
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at La Quinta full-time

    Pros

    Friendly workers and staff good price for guests

    Cons

    No lunch breakes and one front desk per shift

    Advice to Management

    Have more than one front desk agent per shift and allow a lunch break


  9. "It was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Stamford, CT
    Current Employee - Front Desk Receptionist in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at La Quinta full-time (More than a year)

    Pros

    One of my managers was amazing, did try and listen to whatever issues were happening and fixed as much as they could.

    Cons

    No breaks, most of the time you are dealing with everything by yourself (managers leave after 3), lots of responsibility for little pay


  10. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Manager in Canton, OH
    Former Employee - Sales Manager in Canton, OH

    I worked at La Quinta full-time (More than a year)

    Pros

    Great Coworkers and Terrific Guests!
    Medical and Dental Insurance was good.

    Cons

    You can try to have a set schedule, but it always changes. Would have loved a 401k.


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