LaRosa's Customer Service Representative Reviews | Glassdoor

LaRosa's Customer Service Representative Reviews

Updated Jun 5, 2019

To filter reviews, or .

4.5
StarStarStarStarStar
59%
Recommend to a Friend
100%
Approve of CEO
LaRosa's CEO Mike LaRosa (no image)
Mike LaRosa
3 Ratings
  1. "Great Place for first time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LaRosa's part-time for less than a year

    Pros

    Comfortable Dress Code great people good managers.

    Cons

    Pay is decent but could be better

    LaRosa's2019-06-06
  2. "pay was bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cincinnati, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at LaRosa's part-time for less than a year

    Pros

    they automatically recorded your greeting and you can frequently go out to smoke if your a smoker

    Cons

    employees only got an discount on food while at work and it was only 10% also the pay just minimum wage and it has allot of childish high school kids that play in he hallway

    Advice to Management

    raise the pay give better discounts and the pizza is amazing best in cincinnati

    LaRosa's2017-02-26
  3. "CSR for over a year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook

    I have been working at LaRosa's part-time for more than a year

    Pros

    It is really flexible and the managers are really cool. The atmosphere is cool and you get to feel like you're a part of something more. Larosa's does a lot of charitable things which is cool and can lead to a feeling of satisfaction.

    Cons

    We don't get the same discounts as the locations only 15% and some of the managers are petty. We have out numbers not times and some the managers won't let you off at your number they skip over you, and that can lead to late nights that could've been avoided. The customers can be a little rude when it isn't necessary, and the superiors don't care that can lead one to go into not ready and be off the phone for a... little bit which leads to getting in trouble. Some co-workers are either lazy or nosy. We just got bumped up to $8.25, the job is worth more than minimum wage especially after working or over a year.

    Show More

    Advice to Management

    Listen to our complaints, we don't just whine our complaints are serious and lead to us doing a worse job than we can do.

    LaRosa's2016-09-23
  4. "I enjoy working with the other employees we work as a team"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Representative in Cincinnati, OH
    Recommends
    Approves of CEO

    I have been working at LaRosa's

    Pros

    I was able to pick up needed time and days to meet my needs

    Cons

    Sometimes there is a high turn over.......Just like every job out there people come and they go...

    Advice to Management

    Sometimes they aren't all on the "same Page"..........

    LaRosa's2011-05-01
Found 4 reviews