Laclede Gas Company Reviews | Glassdoor

Laclede Gas Company Reviews

Updated March 16, 2017
28 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Laclede Gas Company CEO Suzanne Sitherwood
Suzanne Sitherwood
17 Ratings

28 Employee Reviews

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  1. Helpful (1)

    "Good Environment, Wonderful CEO, Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in Saint Louis, MO
    Former Employee - Various in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Laclede Gas Company full-time (More than 5 years)

    Pros

    The people are nice and it's a solid job with good benefits. The CEO is wonderful and has made improvements along with the beautiful new building.

    Cons

    Middle management takes advantage of naive and ambitious employees. Most of the best employees leave sooner or later because they take advantage of their best employees repeatedly. The only way to advance is not through hard work but by being tied into their network of friends outside of work. If you're perceived as smarter than them forget it as they will promote someone who is dumb and they can control or someone outside that won't be a threat to them.

    Advice to Management

    Quit screwing over your best employees middle management.


  2. "construction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Welder in Saint Louis, MO
    Current Employee - Welder in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Laclede Gas Company full-time (More than 10 years)

    Pros

    steady work with lots of overtime. plenty of benefits. good management

    Cons

    harsh weather and work cond. little chance for advancement.

  3. "Waste of Time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Laclede Gas Company (More than 3 years)

    Pros

    Beautiful, modern new campus with a view.

    Cons

    Less than impressive management staff. Under qualified, micromanagers, untrusting of employees. High turn over. Not much room for growth or upward advancement. Lack of diversity. Poor work life balance... anything else? Would not recommend.

    Advice to Management

    Really listen and learn from employee feedback. Seems Laclede has been going through the motions on a superficial level and not making real changes for the better of employees. Focus on diversity and inclusion of all forms. Hire talent with various backgrounds. Give responsibility to the employees you hire, genuinely work to improve upon skill sets they already posses. Increase pay and benefits.


  4. Helpful (1)

    "Good place to work, however not sure 30 years from now"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Main Crew Laborer in Saint Louis, MO
    Current Employee - Main Crew Laborer in Saint Louis, MO
    Recommends
    Positive Outlook

    I have been working at Laclede Gas Company full-time (More than 3 years)

    Pros

    Guaranteed 40 hrs per week. Great pay and benefits. Company reimbursement on various things including work boots and gym membership. Union job

    Cons

    The negations with the company and the union has been and will continue to go downhill. Loosing more benefits, sick time, holidays, ect. Some management is very disrespectful to employees

    Advice to Management

    Treat your employees how you want the community to believe you do. You are a company who makes millions more every year, yet it seems more is tried to take from your employees. Make the company as good as it was 20 years ago.


  5. "excellent company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pipeline Compliance in Saint Louis, MO
    Former Employee - Pipeline Compliance in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    excellent company, always open to going back

    Cons

    non really, this company is awesome, i hope they expand more

    Advice to Management

    keep up the great Job, i love your company culture


  6. "Can't recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Florissant, MO
    Former Employee - Anonymous Employee in Florissant, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Laclede Gas Company full-time (More than 3 years)

    Pros

    New office, clean and centrally located in a nice location for downtown St Louis. Many nice people used to work there.

    Cons

    Focus has shifted from safety to profit and growth. Laclede no longer appreciates the knowledge and skills of its employees. Work is being moved to outsource agencies in other states. Compensation and benefits are being reduced to improve bottom line. Mandatory overtime eliminates work/life balance. Quality and customer service are lip service. Customers are outraged.

    Advice to Management

    Contract with some "secret shoppers", have them try to contact Laclede or MGE with questions or concerns. Have them try to reach anyone specific at Laclede. Take time to read some of the angry letters from customers. Do a 360 survey to see how you're really doing. You might be shocked.


  7. Helpful (6)

    "It's obvious the 5 star reviews are fake"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Worker in Saint Louis, MO
    Former Employee - Worker in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Laclede Gas Company full-time (More than 5 years)

    Pros

    This is a one star company. Don't let the fake five star reviews that push the average up to 2.x stars fool you into "trying them out". The only pro I know of is, if you are a worker for the union (construction), you will have decent enough benefits and pay to offset the mismanagement and maltreatment from the company to sustain you until you can find a better company to work for. This is exactly what I did. Went to night school, got a better degree, and promptly left this company upon graduation. Now I work for a company that actually treats their employees like human beings and not legal obligations.

    Cons

    Bad management, low pay, combative environment, no room for positive advancement (although people do get feed up and quit often so that will open positions you probably wouldn't want to move into), This company holds a monopoly in their industry so they have no motivation to do the right thing. If it makes them more $$$ they'll do it no matter how bad it screws over customers and employees.

    Advice to Management

    None...because they don't care.

  8. Helpful (1)

    "From Great to Terrible in Less Than 5 Years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Relations Representative in Saint Louis, MO
    Former Employee - Customer Relations Representative in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Laclede Gas Company full-time (More than 5 years)

    Pros

    (formerly, pre-2012) good pay, some good co-workers, real close to public transportation

    Cons

    Where to start? Constant job eliminations, constant ways to lower employee pay, so much mandatory overtime that you couldn't have a life outside of work, most of the employees are disgruntled due to feeling worthless, presently (as of Nov 2015) eliminating many longtime management positions. This was such a good company when Yaeger ran it but as soon as Suzanne took over it's turned into complete garbage. I wouldn't recommend anyone work here. In 2008 & earlier working here would have been fine but after 2012/2013 & so forth there are far better companies to work for who actually care about their employees. This isn't coming from someone who was fired....I literally quit after searching for a new job for a good 6mos because life in this place was a complete nightmare. DO NOT, DO NOT, DO NOT work here under any circumstances. You have been warned.

    Advice to Management

    Doesn't matter what my advice is, old & new management never listened to anything & never will in this company


  9. Helpful (2)

    "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Consultant in Kansas City, MO
    Former Employee - Senior Customer Consultant in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Laclede Gas Company full-time (More than 5 years)

    Pros

    The pros for working at Laclede Gas was the work environment with my co-workers, management and the support that everyone provided.

    Cons

    The only con that I have for Laclede Gas is that I was not able to retire from a great company and a even better group of Co-Workers

    Advice to Management

    Continue to keep providing the excellent leadership and support to your employees and your customers and you will continue to grow even stronger and better.


  10. Helpful (1)

    "Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Customer Service Representative in Saint Louis, MO
    Former Employee - Call Center Customer Service Representative in Saint Louis, MO
    Recommends
    Neutral Outlook

    I worked at Laclede Gas Company full-time (More than 10 years)

    Pros

    great people to work with

    Cons

    hate to leave at the end of the day

    Advice to Management

    remember you started at the bottom at one time or another


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