Ladders Reviews | Glassdoor

Ladders Reviews

Updated December 5, 2017
33 reviews

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Marc Cenedella
12 Ratings

33 Employee Reviews

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Pros
  • Fully-stocked kitchen & weekly meals (in 22 reviews)

  • Strong leadership, good people, and free food :-) (in 19 reviews)

Cons
  • the company has a high turnover rate that can be worrisome to the current employees (in 9 reviews)

  • He has no real plan for making an outdated business model work in the modern era (in 6 reviews)

More Pros and Cons

  1. Helpful (3)

    "Horrible"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ladders full-time (Less than a year)

    Pros

    Free food that is all.

    Cons

    By far the worst job I have ever had. The product is out of date. Everyone who works there just laughs about how bad it is and collects a check. Don't waste your time.


  2. Helpful (5)

    "a doomed company that has has multiple attempts to rescue its self"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ladders full-time (More than a year)

    Pros

    -the CEO is blinded by his own ego, will not listen to his team
    -the management is all leaving the company
    -toxic environment

    Cons

    -free food
    -cool office

    Advice to Management

    listen to the poeple you hired

  3. Helpful (7)

    "Anonymous Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ladders full-time (Less than a year)

    Pros

    Free lunch and snacks
    Decent benefits
    Nice view

    That's it.

    Cons

    Not friendly environment
    Terrible management
    No opportunity to grow and leverage skills

    CEO has no clue what's going on in business world as well as in his own company

    Advice to Management

    Sell company before it's not too late


  4. Helpful (10)

    "DO NOT WORK HERE"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people (below managers) are the best part of the company. Nothing else is worth getting your soul sucked in this company. No view, free food or benefits are great enough to stay.

    Cons

    In the past year, over 50 people have left Ladders. Want to know why? Because it's an unfair environment. People are not given the tools they need to succeed. Good ideas are thrown away like garbage because they won't get approval from the CEO. There is more politics than professionalism. Most people who have left recently (either fired or quit) were there less than a year. What does that tell you?

    There is no culture. Employees are publicly berated and humiliated. Employees are given NO respect and thrown away like garbage. The employees are the reason the company has lasted this long.

    Advice to Management

    Karma is very real. Submitting cookie cutter responses (which are utterly untrue) is not going to stop people from telling the truth about how badly people are treated here.


  5. Helpful (9)

    "A 'wanna be' tech company, no vision, no greatness, sad!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ladders full-time (More than a year)

    Pros

    Nice views of the office, free meals, benefits okay (although they only pay the 401K match at end-of-year), competent mid-level management.

    Cons

    The Ladders has been through several rounds of pivots, teams, and executive management over the years, and at this point, they don't seem to be able to get it right. While they are focusing their efforts on engaging content, they are not monetizing very well and honestly, I'm not sure how they are still in business. There is no strategy and the executive team in place is a "wanna be". I've been fortunate to work at a number of high-tech, start-up companies that have been inspiring and successful. Not this one. This is by far the worst, and most invaluable experience I've had. Glad to be out.

    Advice to Management

    Resign. This is a failing business model, you can't compete, cut your losses, and pack it up. No one should have to pay to apply for jobs.


  6. Helpful (15)

    "Worst place I've ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ladders full-time (More than a year)

    Pros

    Three meals a day, decent snacks, and a good view from the office windows. And the junior people are all nice.

    Cons

    This is literally the worst place I've ever worked, and almost everyone else here feels the same way. The CEO is a jerk who doesn't care about anyone but himself. (Google his name and "campaign", and read the first five articles.) Worse, he's enabled by an HR team who will lie through his teeth and say anything (but do nothing) in response to employee concerns.

    Do NOT listen to any of the glowing reviews here, which are all planted by the company. You know this, because all the reviews are either 5 stars (fake) or 1- and 2-stars (real), with nothing in between! Focus on all the SCATHING reviews, which are 99% accurate and honest. (People do not leave terrible reviews on Glassdoor for no reason!)

    And to make matters worse, the company is headed nowhere fast. It's an old business model from the early days of the internet, and it continues to be a scam to customers. We charge customers a lot of money and provide almost ZERO value to them. 100% of our job listings are publicly available!!!

    Advice to Management

    Quit. You've seen our metrics. You've seen half the exec team quit. This company won't be around for long.


  7. Helpful (12)

    "Kodak used to be a great company, too"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ladders full-time

    Pros

    Great office view... and that is it.

    Cons

    Like any company, it starts from the top: the CEO is completely lost. He has no real plan for making an outdated business model work in the modern era. He'll go on about how great Ladders was back in the day (or how great his failed startup, Knosen, was), but his words mean nothing in the context of today. He makes knee-jerk decisions, and then blames everyone else when things blow up due to his lack of planning or vision. In general, he comes across as a truculent and vindictive child. Sad!

    Advice to Management

    lol

  8. Helpful (17)

    "UGH...Ladders...if all you're looking for is a stepping stone..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ladders full-time (More than a year)

    Pros

    -Beautiful Office Space
    -Free food
    -Good healthcare benefits

    Cons

    -Awful management/leadership
    -Barely a pulse from HR
    -No room for growth/career advancement whatsoever
    -Zero collaboration or desire to do more than the bare minimum

    In my time at Ladders, I wasn't asked, even one time, about my career goals. There were bi-weekly 1 on 1s with my manager in which 95% of the conversation was NOT work related. This was probably due to the fact that our work was not valued by the company.

    There is a HUGE gap between the tech org and operations. If you aren't a talented software engineer, chances are you will not be valued at Ladders.

    Also, the company rebranded and dropped the "The"...so now it is just Ladders. Try typing in Ladders.com into your web browser... It's comical. It brings you to some construction website. It really is a perfect example of the company not caring about details.

    Advice to Management

    Treat your employees with respect and transparency. Ask them about their career goals and bridge the gap between tech and operations. Also, the compensation for most of these operations positions that require both a college degree and a few years of experience is just sad.

    It's only a matter of time until the company goes under. The recruiting tool is outdated and useless to most recruiters.


  9. Helpful (21)

    "Don't risk it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in New York, NY
    Former Employee - Sales Representative in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Ladders full-time (More than a year)

    Pros

    Casual dress code, fully stocked kitchen, most of the people there are great or more precisely the ones who were still there at the end of last year.

    Cons

    Extremely low pay, HIGH turnover rate, as the company has lost about 70% of their employees over the last year due to employees due to changes in management that have fired good employees with a motive of moving the company in a different direction which no one is even clear on what that is. The senior leadership has gotten rid of several employees who have gone to them for bullying, hostile work environment conditions and worst of all sexual harassment. There has been a mass exodus of employees leaving the company towards the end of 2016 because of these issues.

    Advice to Management

    I wouldn't even spend more of my time for this part, as it falls on deaf ears. The purpose of this review is to inform future applicants to not risk their future on a company that doesn't truly value them, and so others don't make the mistake of believing in the company as many of us did before.


  10. Helpful (39)

    "Abandon hope all ye who enter here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in New York, NY
    Former Employee - Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ladders full-time (More than a year)

    Pros

    Paychecks arrive regularly, they will fill you with food until you drop dead, and once upon a time, there were some very talented, pleasant people to work with (not for)

    Cons

    Constantly changing directions from a narcissistic, sociopath who will tell you to make everything blue on Monday and yell at you on Tuesday because everything isn't red. The HR department has an extremely loose grasp of employment legality (FYI FMLA is a right, not a privilege), will say anything (but never in writing) to get you to leave them alone, and mostly seems to exist to prevent the CEO from doing anything that will land himself in jail.

    Regardless of how many times the company regurgitates the same canned response, the reality is that this company has had nearly 100% turnover in engineering, management, marketing, and data science in the past year, not because they've "cleaned house", but because everyone quit.

    Advice to Management

    Stop rewriting history to portray yourself as the knight in shining armor who saved the company from the abyss that your predecessor/cofounder creator. The numbers don't lie - the company was doing just fine without you. Actually treat your people with respect, rather than simply saying you do. Finally, maybe consider a business model that doesn't rely so heavily on people forgetting that they have a subscription until their credit card is cancelled or expires.


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