Lancome Reviews | Glassdoor

Lancome Reviews

Updated February 21, 2017
65 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Lancome CEO Françoise Lemann
Françoise Lemann
0 Ratings

65 Employee Reviews

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Pros
  • A great company, with motivational caring management, excellent training and generous products allowance (in 5 reviews)

  • The products that we sold was great products for all shades (in 4 reviews)

Cons
  • No structure, long hours, poor communication (in 5 reviews)

  • If my particular counter had better support I would have no cons (in 4 reviews)

More Pros and Cons

  1. "Great Products"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cosmetics Counter Manager in Chicago, IL
    Current Employee - Cosmetics Counter Manager in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lancome full-time (More than 3 years)

    Pros

    Love Lancome skin care and lotions and Mascara

    Cons

    local Management can be terrible

    Advice to Management

    Do your work and beyond as you ask us to do our goals and beyond!


  2. "What it's like to be a Counter Manager at Ulta beauty!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counter Manager in Louisville, KY
    Current Employee - Counter Manager in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lancome full-time (Less than a year)

    Pros

    You get a 25% discount on all products carried in Ulta and $350 gratis every season. You receive occasional gratis from Ulta themselves and an extra 35% off during Christmas.

    Cons

    The only con to working at a Lancôme counter inside an Ulta beauty instead of a department store counter is you don't receive commission on the products you sell.

    Advice to Management

    Educate yourself & cashier to help sell Lancôme incase someone isn't at your counter one day.


  3. "Lancome Beauty Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Oklahoma City, OK
    Current Employee - Beauty Advisor in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lancome full-time (More than 10 years)

    Pros

    Love working at Dillard's Lancome it's challenging and rewarding.We have great products and lots of support.I love the people I work with. Great friendly customers.

    Cons

    The goals are very high for gifts and have to compete with on line shopping. Sometimes we have very low stock issues.

    Advice to Management

    They are great at this store


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Beauty Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Atlanta, GA
    Current Employee - Beauty Advisor in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company to work for. Sends you away for a great training. Lots and lots of free stuff (gratis twice a year and u get shipped the new products that come out).

    Cons

    My account executive is terrible at her job. If my particular counter had better support I would have no cons.

    Advice to Management

    Give better support to overwhelmed AEs


  6. Helpful (1)

    "it's ok but it's not a forever job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Chicago, IL
    Former Employee - Beauty Advisor in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Lancome (Less than a year)

    Pros

    Weekly pay
    Amazing gratis
    Great coworkers
    Great events

    Cons

    Account Executives
    Managers are not that supportive
    Schedules
    Lack of communication

    Advice to Management

    Take care of your employees and it'll reward you in the end


  7. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    Pros

    People are extremely nice and want to help you grow in your career.

    Cons

    People seem to be overworked and they rely on temps/interns.


  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Free makeup is nice for every launch

    Cons

    They want your blood and guts


  9. "Good job hard work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lancome full-time

    Pros

    Meeting people all the time making them feel beautiful.
    Lancome beauty schools are everything. Fun, good food and very informative on how to help customers better.

    Cons

    Too many gifts, too much presell, high goals.
    Not enough of makeovers done at counter
    Hard to grow within the company


  10. "good company with good products"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lancome part-time

    Pros

    free cosmetics, great periodical paid training at nice hotels

    Cons

    having to do full makeovers on customers

    Advice to Management

    keep up the good work


  11. "The job was a great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor - Lancome in Wilmington, DE
    Former Employee - Beauty Advisor - Lancome in Wilmington, DE
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lancome full-time (More than 3 years)

    Pros

    The training was amazing. I had support to do what ever to increase profit. The products that we sold was great products for all shades

    Cons

    I didn't experience any challenges while working with great customers. The products pretty sold them selves



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