Lancome Reviews | Glassdoor

Lancome Reviews

Updated August 30, 2017
76 reviews

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3.3
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Lancome CEO Françoise Lemann
Françoise Lemann
3 Ratings

76 Employee Reviews

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Pros
  • The products that we sold was great products for all shades (in 8 reviews)

  • A great company, with motivational caring management, excellent training and generous products allowance (in 6 reviews)

Cons
  • can be very quiet at times so always use initiative and long hours in feet all day (in 5 reviews)

  • No cons, typical business manager was a bit of a pain in the ass but overall we worked well (in 4 reviews)

More Pros and Cons

  1. "Great line and good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Makeup Artist in Rego Park, NY
    Former Employee - Makeup Artist in Rego Park, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lancome part-time (More than a year)

    Pros

    My co-workers were great. I still have kept friendships with a couple after leaving. The product line is high end and brings it's own clientele.

    Cons

    No cons, typical business manager was a bit of a pain in the ass but overall we worked well.

    Advice to Management

    Try not to micro-manage. We know what we are there for, we know we need sales to keep our job.


  2. Helpful (1)

    "I currently work part time for Lancôme as a beauty adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor - Lancome
    Current Employee - Beauty Advisor - Lancome
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lancome part-time (More than a year)

    Pros

    Amazing counter manager. Everyone is very friendly and makes you feel right at home. Amazing training got walked through and learned about every product and got to try it out so I could understand it more. Best job ever!

    Cons

    Calling all day for presale but other than that I love everything about it

    Advice to Management

    Your doing an amazing job. I'm so happy with this company!

  3. Helpful (3)

    "I LOVE THIS COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lancome Counter Manager in Atlanta, GA
    Current Employee - Lancome Counter Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've been with Lancome for a year and a half and have been promoted 3 times! They treat their employees like gold! You get free products all the time. I've worked for many lines but I never want to leave Lancome.

    Cons

    I literally have no complaints.

    Advice to Management

    Keep doing what you are doing because I never want to leave.


  4. "It was such a great company to work for, it was easy to work for them for 7 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freelance Makeup Artist in Dallas, TX
    Former Employee - Freelance Makeup Artist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Coworkers, enjoyable conditions, excellent products to sell, good compensatoon

    Cons

    Few raises and not enough chance for advancement

    Advice to Management

    Consider the employees who have brought in the highest and most stable sales numbers. They should move up in the company with raises.


  5. Helpful (1)

    "Great Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Public Relations in New York, NY
    Former Employee - Public Relations in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lancome full-time (More than a year)

    Pros

    Working with the best in the industry who are motivated to target every ethnicity. The believe in professional growth and on the job training.

    Cons

    No cons, seriously! The innovation at Lancome was so rewarding! I was lucky to work with Kerry Diamond, Vanessa Dabich and Kate Babb. Positive women who not only have fun but create change. The best work experience I ever had.

    Advice to Management

    Continue to hire people who think out of the back. It was refreshing to see a diverse company that are open to forward thinkers.


  6. Helpful (1)

    "Lancome counter manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lancome Counter Manager in Northbrook, IL
    Current Employee - Lancome Counter Manager in Northbrook, IL
    Recommends
    Neutral Outlook

    I have been working at Lancome full-time (More than a year)

    Pros

    Great products, professional staff, easy to work.

    Cons

    Sometimes there is pressure to make goals, however, if you are low on stock it makes it more difficult to achieve the numbers.

    Advice to Management

    Lancome upper management is great. Keep it up.


  7. "Awesome. Great education!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freelance Makeup Artist in Phoenix, AZ
    Current Employee - Freelance Makeup Artist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training, awesome co-workers, Gratifying, Fast paced, fun.

    Cons

    There are really no cons. A lot of standing, but that is something is good for your health.

  8. Helpful (3)

    "Lancome is great; but retail is the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Lancome full-time

    Pros

    Gratis (free makeup), great product, easy to sell, fun coworkers, loyal customers, building sales & hitting goals, becoming an expert on everything Lancome, serving in a management role and having a team to be responsible for, making women feel beautiful, company training is fun and involves insider knowledge + free product + free lunch!

    Cons

    it's all the typical retail aspects, terrible store manager, micro-managing, nasty customers, working weekends & holidays, getting paid diddly squat, 3% commission is pathetic -- they tell you it adds up but it never really does, can be difficult to hit goals in certain locations, management requiring silence among employees, having to open up store credit cards

    I worked at a Carson's (Bergners/Elder Beerman etc) and Carson's is what was terrible. Lancome was great.

    Advice to Management

    To Carson's: STOP MICROMANAGING. Making checklists, specific lunch schedules, and extra assignments for the day is silly, a waste of time, and demeaning. I am a grown woman and can accomplish tasks without your checklists and rules. Most people can as well. Compliment the employees that perform well, give them raises with good performance (10 cent raise is just pitiful), and stop focusing on correcting bad behavior.
    And can anyone actually open 20 store cards in a day with 3 customers at the store? Stop making ridiculous goals. And the lame rewards -- if you open 50 cards today, I'll give you a candy bar. Seriously? Too much work for too little pay.


  9. Helpful (1)

    "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor - Lancome
    Current Employee - Beauty Advisor - Lancome
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly atmosphere ! Great gratis! And awesome management team!

    Cons

    Nothing I can come up with that's a con. Everything is what you would look for in a professional business setting.

    Advice to Management

    Keep up the great work!


  10. "Counter Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Lancome full-time

    Pros

    Wonderful training, wonderful account executives. Gratis every 6 months. Lancome spends lots of time and money on research and developement.

    Cons

    Retail is rough, Credit expectations are hard to deal with.


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