Lancome Reviews | Glassdoor

Lancome Reviews

Updated August 15, 2017
75 reviews

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3.6
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Lancome CEO Françoise Lemann
Françoise Lemann
3 Ratings

75 Employee Reviews

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Pros
  • We have great products and lots of support (in 6 reviews)

  • A great company, with motivational caring management, excellent training and generous products allowance (in 5 reviews)

Cons
  • can be very quiet at times so always use initiative and long hours in feet all day (in 5 reviews)

  • If my particular counter had better support I would have no cons (in 4 reviews)

More Pros and Cons

  1. "Counter Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved the free makeup. The friends I made will last for years to come.

    Cons

    Working holidays and weekends was hard when you have a family.

    Advice to Management

    There was a lot of pressure to sell pre-sell before the gift.


  2. "I enjoyed working for Lancôme, excellent training."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lancome Counter Manager in Greenville, SC
    Former Employee - Lancome Counter Manager in Greenville, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Lancome (More than a year)

    Pros

    Great product , great training and met many wonderful people. A class act company to work with. I miss all the great products.

    Cons

    Standing all day is a killer. If things were busy, the day went by quickly, but if the store was slow, the time went by very slow.

    Advice to Management

    Higher pay

  3. "Terrible Managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor
    Current Employee - Beauty Advisor
    Doesn't Recommend

    I have been working at Lancome part-time (Less than a year)

    Pros

    Free makeup twice a year (Sept and April).
    Decent salary.
    Good commission structure (if you can reach your targets).

    Cons

    Poor management.
    Can't take holidays 5 months of the year! (Something they don't tell you during the interview)
    Don't train staff until you've been in the job for months.
    Targets are often impossible.

    Advice to Management

    Don't hire people who have no business being managers.


  4. "Very average company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lancome part-time

    Pros

    it is fun if you are studying and just want a side job for some extra cash

    Cons

    tiring, the pay is quite low

    Advice to Management

    none


  5. "company doesnt appreciate the employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lancome Counter Manager in San Antonio, TX
    Current Employee - Lancome Counter Manager in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lancome full-time

    Pros

    great experience with the clients, fun working with make up, gratis when there is new product and twice a year

    Cons

    brand manager has favoritism, company doesnt appreciate their employees. meet the goal but dont have commission or not even recognize the effort of the employees.

    Advice to Management

    talk to the store management to know about how the employees is doing in the store and appreciate the hard work of employees.


  6. "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Preston, North West England, England (UK)
    Current Employee - Account Manager in Preston, North West England, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lancome full-time (Less than a year)

    Pros

    Calm and buzzing atmosphere. Everyone in the HQ is down to earth and looks up to you, or the same level, rather than looking down to you.

    Cons

    Hours - not enough sometimes.

    Advice to Management

    Wonderful people. You've got the structure perfect and you have amazing staff members that are down to earth and treat eachother with respect.


  7. "Not just a beauty advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Waldorf, MD
    Former Employee - Beauty Advisor in Waldorf, MD
    Recommends

    I worked at Lancome full-time (Less than a year)

    Pros

    Love the education and constant updating of new products and how they work. Meeting new clients and making life long friends. Perks of gratis and getting to try new products before they hit the shelf. Managers for Lancome are awesome and and extremely supporting.

    Cons

    Competitive pay and commission. Demanding of gift with purchases in hitting goals and making calls.

  8. "Counter manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lancome full-time (More than 5 years)

    Pros

    From Lancome... Wonderful products , Beautiful history , gratis twice a year , top notch training. Macy's Health coverage & PTO

    Cons

    Lancome Way too many events back to back always all the time, Unachievable go consistently, not enough support to support these events and a follow through, Extreme physical labor that goes with these events .Macy's not enough support over all, Extreme physical labor,no support to support these events too many events, out rages goals, Extreme pressure to open up Macy's cards, they expect you to be successful such as my client and the system doesn't even work but you are still held accountable for that goal and are reprimanded if it not achieved.

    Advice to Management

    If you want these goals to happen it would be nice to get the support that is needed. It would be nice if you even asked how can I help you ? Without us your magic does not happen!


  9. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lancome full-time

    Pros

    amazing experience to sale and enjoy costumer service

    Cons

    none , everything was fine


  10. "Lancome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lancome part-time (More than 3 years)

    Pros

    Excellent company to work for.

    Cons

    No bad things to say.


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