Landry's Reviews | Glassdoor

Landry's Reviews

Updated July 17, 2017
281 reviews

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2.7
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Landry's Chairman, President, and CEO Tilman J. Fertitta
Tilman J. Fertitta
134 Ratings

281 Employee Reviews

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Pros
Cons
  • The base pay is very low and there's very little work-life balance (in 13 reviews)

  • upper management (GM of the hotel for example) is excellent but lower level management is a nightmare (in 26 reviews)

More Pros and Cons

  1. "Wish I had started here earier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FOH Manager in Orlando, FL
    Current Employee - FOH Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Landry's full-time (More than 10 years)

    Pros

    Great company with forward growth in the industry.

    Cons

    Unclear goals from many unit managers.

    Advice to Management

    The sum of the whole is greater than the parts.


  2. "WORST Experience ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Processor in Houston, TX
    Former Employee - Payroll Processor in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at Landry's full-time (Less than a year)

    Pros

    laid back culture, casual clothes to work, catered food, lots of company events

    Cons

    Upper level management clearly shows favoritism to certain employees not even qualified because they know they're not qualified either for their management position. The base pay is very low and there's very little work-life balance. The environment i worked in was very toxic, and people were getting fired left and right due to gossip and the manager being involved in cliques and getting rid of hardworking individuals who they didn't like. It wasn't just my department though, because I've heard it was rampant throughout the company. Very little to no growth in terms of career development and raises. My coworker who was there for over 10 years said she didn't receive a bonus or raise in years. HR is just as corrupt. Benefits are very expensive as well.

    Advice to Management

    choose better educated management. offer better benefit plans and career development plans.

  3. "management issues always"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Galveston, TX
    Current Employee - Anonymous Employee in Galveston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Landry's full-time (Less than a year)

    Pros

    ? the discount program was nice

    Cons

    upper management (GM of the hotel for example) is excellent but lower level management is a nightmare. they were petty, inconsistent and would throw anyone under the bus to keep themselves in good standing. The company values are less than impressive. They certainly don't care about their employees, they hardly care about their guests, 1 negative review online will discredit 100 good ones. Landrys select club members know they have power in the reviews they leave after every checkout. Checkout takes forever bc a manager must swipe card to check them out

    Advice to Management

    Clearer hierarchy. No supervisors. the time it takes to find managers in order to check out LSC members costs servers and bartenders their tips


  4. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in La Marque, TX
    Current Employee - Server in La Marque, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Landry's full-time (More than 3 years)

    Pros

    First started in 2013 over time was 80 hours a week and I loved the summer money. Steady clientele. 50% discount for other stores

    Cons

    Not necessarily a con but you do have to sell LSC if you want the best section. Depending at what store you work for.

    Advice to Management

    Work together with your team. Do not ignore them


  5. "Financial Analyst, Operations Analysis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Landry's full-time

    Pros

    Lots of resources and information for the role, tastings with Chefs for new menu items (determining plate cost) and working with many departments. Financial calls to the field were interesting to hear as well. Corporate office has nice lunch room and gym. Restaurant perks and discounts. The company is growing, Tillman is relentless.

    Cons

    Lots of access to information but need for better training.

    Advice to Management

    Hands on visits to the field, helps earn respect to the field view of corporate. I was able to do this when I suggested to my boss which was cool. Keep this going and find out the reasons why there is turnover in this role and fix them. I would've stayed but pursuing other passions.


  6. "Server"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Landry's part-time

    Pros

    You can make decent money

    Cons

    No benefits, care little about their employs

    Advice to Management

    Act like you care about your staff


  7. "Working for Landry's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Construction Laborer in Galveston, TX
    Former Employee - Construction Laborer in Galveston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Landry's full-time (More than a year)

    Pros

    Great discounts at all restaurants

    Cons

    Benefits are weak and their health insurance is not cheap

  8. "Not for the faint of heart."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Service Manager in Lake Charles, LA
    Current Employee - Senior Service Manager in Lake Charles, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Landry's full-time (More than 3 years)

    Pros

    My starting salary was reasonable and I get a small bonus. Lots of transfer opportunity. Established company with large customer base.

    Cons

    Not set up to excel or improve, just to scrape by. Haven't had a vacation in over a year. Lucky to get 2 days off a week. 60+ hour work weeks. Haven't felt an ounce of gratitude or appreciation.

    Advice to Management

    Don't be scared to hire an appropriate number of managers to operate a business. A bare bones crew won't ever be able to get vacation days or adequate time off and their work/life balance will suffer. And when they are at work it will be more stressful than necessary and they will start to hate their jobs and you will have a very hard time holding onto them. You'll wind up spending more time and money training new managers than you would have spent hiring enough managers to begin with.


  9. Helpful (2)

    "Servers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Arlington, VA
    Current Employee - Server/Waiter in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Landry's part-time

    Pros

    High staff turnover means shifts are always available

    Cons

    Corporate focus is profits not customer satisfaction nor employee benefits
    Mortons was a good company until it joined the Landry's organization

    Advice to Management

    Implement the old Morton's mission statement and maybe the downward spiral can be mitigated


  10. "Maybe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Landry's full-time

    Pros

    I was promoted from server to bartender to supervisor in a very short amount of time. I learned a great deal about restaurant management from this place, it is also a help to have your division's Vice President in the back office.

    Cons

    It is a throw-under the bus type of culture. When talking to upper management it is very important to use their language. Management will often ask you to work off of the clock if you are important to them (bonuses for meeting over time).

    Advice to Management

    Learn to listen to words outside of language. Keep up with the rewards for hard work, but if you are in corporate reading this please keep in mind that there are people that work very hard that you may not see in your day to day.


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