Lands' End Reviews | Glassdoor

Lands' End Reviews

Updated February 20, 2017
250 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Joseph Boitano & James Gooch
6 Ratings

250 Employee Reviews

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Pros
Cons
  • Flex part time with no offer of Full time (in 15 reviews)

  • It was owned by Sears for a time (in 6 reviews)

More Pros and Cons

  1. "Not a bad company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lands' End full-time (More than 3 years)

    Pros

    New Management is willing to make the right changes to move the company forward.

    Cons

    Sales are tough, but it is the blood that keeps the company alive.


  2. "Customer Service Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Stevens Point, WI
    Former Employee - Customer Service Associate in Stevens Point, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lands' End full-time (More than 3 years)

    Pros

    good company to work for excellent pay good people to work with

    Cons

    none that I am aware of

    Advice to Management

    Keeping us informed about current an upcoming events thank you


  3. "So-So"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lands' End Lead in South Burlington, VT
    Former Employee - Lands' End Lead in South Burlington, VT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lands' End full-time (More than 3 years)

    Pros

    Steady, consistent, predictable, organized, quality products.

    Cons

    No room for improvement, no emphasis on hiring from with-in for higher level positions.

    Advice to Management

    People want to feel like they have a future and should not have to look for careers within Sears as an only option for advancement. Why hire new district managers outside of the company when you have seasoned managers who know the business through and through? For those that don't desire career growth this is a steady, well organized retailer that is only hindered by its current ties to Sears. Here's hoping Lands' End has their own stores soon!


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  5. "Good work/life balance. Not good for career advancement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Madison, WI
    Current Employee - Marketing Specialist in Madison, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lands' End full-time (More than a year)

    Pros

    The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas.

    Cons

    Not a lot of opportunities for continuing education or advancing your career. They try to sell a culture to interns that is really non-existent. For being an office setting it feels a lot like a factory where people clock in and clock out and are not very happy.

    Advice to Management

    Make solid, market informed, decisions and stick with them. Implement new technology to stay with market trends. Last, nurture the employees you acquire so they can advance their career with Lands' End versus leaving in two years which seems to be the norm.


  6. "Customer Service Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Reedsburg, WI
    Current Employee - Customer Service Specialist in Reedsburg, WI
    Recommends
    Positive Outlook

    I have been working at Lands' End part-time (More than 3 years)

    Pros

    The company treats their employees in the same manner we are expected to treat the customer...with extraordinary care & service.

    Cons

    Because it's such a magnificent place to work, folks have been there 1,200 years (ok, a bit of hyperbole there) and it's darned near impossible to get in full-time.

    Advice to Management

    As I'm consistently in the top 10% company-wide, I'd (selfishly) love to see those metrics used to obtain a full-time position much sooner.


  7. "Consultive Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Springdale, OH
    Current Employee - Sales Associate in Springdale, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lands' End part-time (More than 3 years)

    Pros

    Great clothes, nice working environment with our department, wonderful support from LandsEnd.com, great co-workers and manager

    Cons

    Because we are affiliated with Sears and Sears took away the employee discount, we do not get a discount at this time. Being inside Sears is terrible. We could get more sales if we were a free standing store because Sears doesn't pull in customers. LE should be out of Sears stores but he end of 2017 and have more free standing stores.

    Advice to Management

    Get out of Sears and get visibility. Our sales would be so much better if we were not hidden in a Sears store inside a dying mall. Get out in the open. Give employees a hire hourly wage and give them raises. Please give us an employee discount. We get so little per hour, the discount made it bearable.


  8. "Land's End Adventure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The Customers are generally nice and understandable when it comes to conflict steps that happened on our end that we can't control.

    Cons

    Sometimes the Land's End pull new sales out of nowhere, without letting their stores know, while the customers know more than we do.

    Advice to Management

    Don't Say too much, Don't Say too little.


  9. "area manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Burlington, MA
    Former Employee - Area Manager in Burlington, MA

    I worked at Lands' End full-time (More than 3 years)

    Pros

    loved the people i worked with and for, higher ups on the Lands End side really down to earth and cared.

    Cons

    its owned by Sears, Sears started taking over more and more of day to day.

    Advice to Management

    stay Lands end, move away from the sears ways.


  10. "Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lands' End full-time (More than 5 years)

    Pros

    - Great Co-workers
    - Good training program
    - Onsite gym, clinic, & backup daycare center
    - Good employee discount

    Cons

    - Drive from Madison
    - Not a lot of promotions or raises given

    Advice to Management

    Need to do a better job of recognizing employee's hard work, most do not get recognized or compensated for what they are doing for the company.


  11. "Sales Associate"

    Star Star Star Star Star
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook

    I have been working at Lands' End part-time (More than 8 years)

    Pros

    Not too many pros any more.

    Cons

    THEY TOOK AWAY OUR STINKING DISCOUNT!! How cheap and sleazy can you get? My co-workers and I are disgusted. This includes Sears employees as well. The rats will soon be leaving this sinking ship.

    Advice to Management

    Way to show us how much you value your employees out in the trenches!!



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