Lands' End Reviews | Glassdoor

Lands' End Reviews

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Found 332 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
97%
Approve of CEO
Lands' End CEO Jerome Griffith
Jerome Griffith
34 Ratings
Pros
  • "Great campus and fitness center(in 16 reviews)

  • "50% Employee discount of clothing for you and your family (great if you have growing kids)(in 15 reviews)

Cons
  • "Too many hours during peak times and little to no hours during non-peak(in 7 reviews)

  • "The drive from Madison is long, boring and horrible, especially in the winter time(in 6 reviews)

More Pros and Cons
  1. Featured Review

    "Managers care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lands' End full-time for more than 3 years

    Pros

    ES and Managers truly care about the wellbeing of their coworkers. Both teams have helped me find my place within the company, where I can be successful and thrive.

    Cons

    The commute can be long.

    Advice to Management

    Keep being great mentors to coworkers. The impact you are making is changing the culture we work in!

    Lands' End2019-02-27
  2. "Good environment, flexible hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Stock Handler in Reedsburg, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lands' End part-time for more than 3 years

    Pros

    flexible hours, consistent work and overtime when busy

    Cons

    work is very repetitive

    Lands' End2019-04-19
  3. "Work in progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inventory Planner 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lands' End full-time (Less than a year)

    Pros

    Good work life balance if you take ownership making it a priority. Amount of work fluctuates, so slow times can drag, but I never feel overworked and managers are quick to help if you do need it. Decent pay, unlimited sick days. Great campus with larger work spaces, on-site gym with fitness classes, amazing food choices. Grill out days in the summer, half day Fridays. Access to sample store with deep discounted product.

    Cons

    Not many vacation days for limited experience being a salaried position. Upper management tries to force their styles on teams instead of adapting and working with the team to find the best style, not a deal breaker if you have a solid middle manager to counteract it. Commute is long from Madison, living in Dodgeville leaves much to be desired if you appreciate diversity in culture and hustle&bustle.

    Advice to Management

    Listen to your middle managers that work closer with the team and can provide better insight to employee's work styles. Let employees run their business instead of forcing them to do it the way you're used to, otherwise they can't grow or use their own ideas.

    Lands' End2019-04-09
  4. "Sears"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lands' End full-time for more than 3 years

    Pros

    Good salary for retail, great co-workers, great product and return policy, good support from regional managers

    Cons

    Originally a separate company, then purchased by Sears, then bought back. 200+ stores leasing space from Sears. If a Sears closes so does the LE. In FL there were five profitable stores reduced to one due to Sears stores closing. Management wastes money and has no direction. CEO asked to step down

    Advice to Management

    Get it together. If you have a profitable store, make sure you make arrangements to have it open a store in the same mall as you are loosing customers. Having merchandise made in different countries ensures product flow but each country has its own production parameters which makes the same garment length/width vary by inches, alienating the customer, many of whom are very loyal to the brand

    Lands' End2019-04-19
  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inventory Planning Assistant in Dodgeville, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lands' End full-time (Less than a year)

    Pros

    - Awesome coworkers - Flexible scheduling - Growth Opportunities - Great support system

    Cons

    - Position can sometimes be very monotonous/boring

    Lands' End2019-04-02
  6. "Hard work"

    StarStarStarStarStar
      Current Employee - Packer 

      I have been working at Lands' End part-time (Less than a year)

      Pros

      Very physical. fast paced. decent pay

      Cons

      10 hour days. Not a lot of flexibility

      Lands' End2019-03-09
    • "Not the Worst Job I've Had"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Business Operations Specialist in Dodgeville, WI
      Recommends
      No opinion of CEO

      I worked at Lands' End full-time for more than 3 years

      Pros

      - Very nice people -Had an onsite Gym and ok food options. - If you're very persistent you'll do fine. - (Sometimes a con but mostly Pro) Company is slow to remove people from positions, want you to succeed in your current position. - It is about the customer. I felt like they really cared about customers.

      Cons

      - Very hard to move upward. Company was looking for new ideas/faces outside the company. - Depending on where you were working the hours may either be extremely demanding (like not being able to attend kid's events due to something that came up same day) or 45-50 hours of work expected to be completed with no overtime. For lower entry positions depending on work of the day you may be asked to go home as soon as 2 hours...

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      Advice to Management

      Management had a few issues: 1. Money is the motivator. It's like this for every business however there were a few large situations that came up where people running the project explained that the process we were using to deliver was not going to work and could not work how it was required to be used but upper management told them to do it anyway. When things hit the fan it costed a lot of money and time for people...

      Show More
      Lands' End2019-02-25
    • Helpful (2)

      "Toxic ...."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Technical Design 
      Doesn't Recommend
      Approves of CEO

      I worked at Lands' End full-time for more than a year

      Pros

      Free workout facility with walking/running track, and indoor swimming pool. On-site daycare facility with great staff, beautiful campus with bikes to ride between buildings, family events throughout the year

      Cons

      Close minded: not open to looking at ideas presented from experience gained outside of LE. Superiority complex: they feel their technical design and pattern making is superior, regardless of the fact that clothes fit poorly. Cliques rule and if you don't fit, anticipate this carrying over into your working relationship. Human resources does not maintain confidence, if you discuss ANYTHING WITH THEM, anticipate it...

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      Advice to Management

      Mr Griffith is a great match for LE and hope he is able to make the company successful. But until the environment is improved and people stop turning a blind eye to the bullying which is rampant throughout the organization, he will have a difficult time recruiting and retaining quality talent to make the needed changes. Although people are treated as disposable at LE, word travels and people know exactly what this organization...

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      Lands' End2019-02-15
    • Helpful (1)

      "Great for the season, but don't make it a career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Lands' End part-time for more than 3 years

      Pros

      Good wages for what you do.

      Cons

      Forget about work/family balance. No set hours. Schedules may only be posted up to 3 days before new week starts in some departments. Many commuters who may get sent home within an hour or so of arriving despite an hour or more commute each way, depending on "departmental need".

      Lands' End2018-12-25
    • "Great people but growing pains."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Front End Developer in Dodgeville, WI

      I have been working at Lands' End full-time for more than 5 years

      Pros

      Great people, great company lots of opportunity for the brand.

      Cons

      Lots of management, not enough people to manage.

      Lands' End2018-12-04
    Found 332 reviews