Lands' End Reviews
Updated Mar 14, 2023
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Found 581 of over 639 reviews
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What are your colleagues talking about?
Top Review Highlights by Sentiment
- "The people were great and I was given clear direction and support to reach my goals." (in 65 reviews)
- "Managers make timing decisions without including the people on the ground doing the Day to Day work." (in 15 reviews)
Ratings by Demographics
This rating reflects the overall rating of Lands' End and is not affected by filters.
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- Former Employee★★★★★Featured Review
Pros
Lots of advancement. Big company but family feel.
Cons
Very busy during the holiday season
Thank you for taking time to write a review. We're so happy you enjoyed working at Lands' End!
- Former Employee, more than 3 years★★★★★
Pros
Great team atmosphere. Awesome discount!!
Cons
Not the best hours to work.
- Former Employee, more than 1 year★★★★★
Great Part Time Remote Job
Mar 4, 2023 - Customer Service Representative in Dodgeville, WIRecommendCEO ApprovalBusiness OutlookPros
Awesome customers, great professional development for part time, love the products
Cons
the calls can sometimes be back to back and the metrics to keep the calls at under 7 mins. It is too much, sitting for extended periods of time, mandatory work days for 11 hours or you lose out on extra money (even you take a break for 5 extra minutes!) you could work for 10.45 hours and not receive the extra money, that is not right in my book.
Continue reading - Current Employee, more than 10 years★★★★★
Pros
Flexible if part time helper.
Cons
1. Need management with a backbone instead of letting the employees walk all over them. 2. Does not hire full time help. Hire people as part time and might make full time sometime in the future unknown. 3. Employees are sick of working 6 days aweek from summer to Christmas every single year. 4. Hire adults instead of HS kids that sit in the bathroom every hour for 20 minutes playing on their phones while the full time adults are doing overtime busting their butts.
Continue readingLands' End Response
Talant Acquisition Manager
Thank you for taking time to write a review. We appreciate your perspective and suggestions.
- Current Employee, more than 8 years★★★★★
The only company I'm ashamed to say I worked for in 40 years and would never recommend.
Mar 7, 2023 - Annoymus in Dodgeville, WIRecommendCEO ApprovalBusiness OutlookPros
You will likely never be held accountable for practically any of your actions. You'll be allowed to do things that you would likely never be able to do in other companies. For example, you will need to utilize maybe 65 percent of your time actually working (in my estimation) if you are an embroidery operator. You are then free to surf the internet, play on your phone, wander the floor and visit with others, and try to scare your coworkers. Workers can leave early and come back lake taking extended breaks, do not need to worry about how they utilize their time, clean up very early stand in front of the time clock at the end of the day, and punch out 2 or 3 minutes early on company time. You will also be able to engage in the me-first whatever it takes attitude as there is no type of departmental or company rules that management will make you follow. (even though they may claim they exist they do not apply consistently)I believe it's fair to say that you can be laid back and not worry about your work or personal ethics or lack of them here as they simply won't matter.
Cons
The cons are so many that it would difficult to list them all in my opinion. I believe the management is highly unqualified. They display true unprofessionalism in the obvious favoritism they show toward certain employees. They lack team-building skills, leadership skills, true listening, and people skills. I personally don't believe that these individuals know how to develop and ensure that departmental policies are followed. It is as well my opinion supported by direct employee feedback the company received years ago that accountability and consistency are problems. You will be in a work environment that I would best describe as toxic. Backstabbing, brownnosing. the use of profanity and malicious gossip are all things you will encounter routinely. A true lack of diversity exists contrary to what this company likes to claim. Its greatest diversity lies in the diverse number of problems that exist. The pay is also low even after being given the largest raise in the company's history in 2022. I believe it is also fair to say that the pay does match well with workers' jobs. an example of this is embroidery trimmers being paid the lowest wage grade in lands' end production. the pay for these individuals is less than what the housekeeping is paid.Lebo trimmers will be making significantly less than the average Walmart worker as Walmart just increased their pay again. Reporting that the average worker was anticipated at making more than $17.50 leaving lands end trimmers and possibly others in the dust. Land's end benefits have not kept up with other companies. The pay is low and behind many other companies. All benefited time is prorated and slanted in the company's favor. If you work in the lebo division you will be mandated to work nearly 6 months of overtime with vacation denied and will basically have no type of work-life balance at all. Although the company boasts that it offers vision, dental, and short-term disability. You pay the majority or in some cases all of the premium for these. You also pay a hefty premium for health insurance which is quite restrictive( an in-network plan) Out of pocket costs are high. By some companies' definition, they would be called catastrophic coverage. There is no room for either career or wage growth in this company. It's best described as a dead-end company where you come to kill or end your career not grow it. You can engage in dishonest behavior taking advantage of your coworkers to get what you want without the worry of disciplinary action.
Continue reading - Former Employee, more than 1 year★★★★★
Great Part time job
Feb 22, 2023 - Sales Associate in Minnetonka, MNRecommendCEO ApprovalBusiness OutlookPros
Learned a lot about setting up displays and catalogue items and returns,
Cons
Pay isn’t that great but was fine for extra income and we got a discount on clothing.
Continue readingLands' End Response
Talant Acquisition Manager
Thank you for sharing your thoughts and suggestions. We are always looking for ways to improve and appreciate your feedback.
- Former Employee, less than 1 year★★★★★
A Middling First Job
Feb 26, 2023 - Orderfiller in Dodgeville, WIRecommendCEO ApprovalBusiness OutlookPros
As a part-time employee, I can only really compliment the competitive pay here. 1.5x or double pay is offered during the holiday season, on top of already competitive pay for an entry-level job.
Cons
While there are good individuals throughout the company, day-to-day work is often soul-crushing in the loud, bland warehouse you work in. This is probably the least fulfilling or enjoyable work I have done because it is so mind-numbing at times.
Lands' End Response
Talant Acquisition Manager
Thank you for taking time to share your feedback.
- Current Employee★★★★★
Great training and employee support
Feb 23, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Comprehensive training, continued performance reviews, friendly management
Cons
I have none to report
Lands' End Response
Talant Acquisition Manager
It’s wonderful to read that you’re enjoying your time at Lands’ End. Thank you for taking time to write a review.
- Current Employee★★★★★
Pros
Great Team To Work With
Cons
Small Town to Work In
Lands' End Response
Talant Acquisition Manager
Thank you for taking time to share your thoughts.
- Current Employee, less than 1 year★★★★★
Embroiderer
Feb 5, 2023 - Embroidery Machine Operator in Dodgeville, WIRecommendCEO ApprovalBusiness OutlookPros
Great training Help from co-workers and leads when needed. Flexible schedule for flex employees
Cons
Short breaks-two 15-minute breaks Not busy consistently all year
Continue readingLands' End Response
Talant Acquisition Manager
Thank you for taking the time to write a review and share your feedback. We’re glad that you are enjoying your time at Lands’ End.
Lands' End Reviews FAQs
Lands' End has an overall rating of 3.5 out of 5, based on over 639 reviews left anonymously by employees. 64% of employees would recommend working at Lands' End to a friend and 50% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
64% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lands' End 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Lands' End to be career development, benefits, coworkers and the cons to be senior leadership, culture, management.
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Lands' End Response
Talant Acquisition Manager