Lands' End Reviews | Glassdoor

Lands' End Reviews

Updated November 19, 2018
321 reviews

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3.4
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Lands' End CEO Jerome Griffith
Jerome Griffith
30 Ratings

321 Employee Reviews

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Pros
  • "Work life balance, team leads/managers are great to work for" (in 13 reviews)

  • "50% Employee discount of clothing for you and your family (great if you have growing kids)" (in 19 reviews)

Cons
  • "Takes FOREVER to get promoted to full time" (in 19 reviews)

  • "The drive from Madison is long, boring and horrible, especially in the winter time" (in 6 reviews)

More Pros and Cons

  1. "Good Company Culture"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lands' End full-time

    Pros

    The culture within the company overall is positive

    Cons

    The split from Sears has resulted in a decline in the positive culture (as of 2014)


  2. "Retail Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Lands' End part-time

    Pros

    Fair Pay
    Uncomplicated
    Co-workers were fun and easy to work with

    Cons

    Manager was not suited for position
    Extremely biased and very poor customer service skills

    Advice to Management

    Increase screening process when hiring. Even for temporary positions.

  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lands' End full-time

    Pros

    New leadership has been great. Ability to have ownership over role and make positive changes.

    Cons

    Wish the 401K match was higher.


  4. "Lands' End Business - still struggling in leadership, morale, retention of employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Lands' End full-time

    Pros

    Great company culture, most of the people are great and they to do good things. Lots of experienced employees who are loyal and hard working. Equally as many good ideas from those employees and there is a genuine desire to improve and get into the modern era in regards to technology, systems, processes, accountability, etc. The new CEO has a good vision and is a good fit culturally with Lands' End. Nice campus, great product, and good company story.

    Cons

    Sales management trying to turn LEBO into a Aramark, or Cintas and bring with it their east coast attitude and bulldozer style management into a midwest culture. Account Executives, Regional Sales Executives, National Account Managers, and other loyal employees not treated with respect. Top sales leaders have never sold in industry, or for Lands' End Business or spent time in the field to gain an understanding of what challenges are faced, and yet, make critical decisions about sales reps goals, quotas, etc from sitting in an office behind a desk. There is no direction given to reps, and sales strategies change every 6 months. Reps are not given a chance to ramp up as a new hire, and sales quotas are unrealistic. Very questionable HR practices and several pending lawsuits as a result. Base pay is poor, quotas are (still) unattainable, and commissions are VERY poor, not even industry standard, and turnover is well over 65% year in and year out. Anyone looking for a great sales job can find a better paying job both base salary-wise, commissions, perks, benefits, etc with thousands of other companies. I would not recommend any sales job as the commissions, and ability to make any money are very slim. This is a VERY tough industry to sell logo'd apparel too....most companies are going casual, and not interested in buying or forcing employees to wear uniforms. Morale for inside sales, field sales and national sales is very low. I have never worked at a place where no one can find good things to say about their job, upper management, their role, or outlook of their team. Sad to see loyalty, hard work, and dedication of top employees be forced out or leave for better jobs who respect them. Still stuck in the 1980's technology, and not interested in upgrades, or hiring quality/experienced people to install and/or implement. In short, it is a circus.

    Advice to Management

    Upper management needs to adapt to the LE culture, not the other way around. East coast attitudes and bully tactics have no place in any company. firing employees with no notice or reason is not good business practice, and you will continue to lose employees....sales reps, sales operations, national account managers, advisers, coordinators, etc.


  5. "Overall Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Outfitters in Stevens Point, WI
    Former Employee - Business Outfitters in Stevens Point, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lands' End part-time (Less than a year)

    Pros

    I loved the environment I worked in. I was well trained. And the people were friendly.

    Cons

    I was on a new medication that was making me extremely sick and they only allow like 12 mins in an 8 hr day (a long with a 30min lunch) so I had a hard time managing working and being sick. I ended up having to quit within 4 months of starting.


  6. "Web Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lands' End full-time

    Pros

    Great culture and perks, very friendly teams.

    Cons

    Deadline management & lots of responsibility.


  7. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lands' End full-time

    Pros

    Great company culture, work life balence

    Cons

    Far commute from major city

  8. "Packer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lands' End part-time

    Pros

    Pay was ok. Moved around a lot

    Cons

    Lots of 10 hour days


  9. "Merchant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Lands' End full-time

    Pros

    Wonderful Facilities. Good-Enough Health Insurance. Fun-younger Energy.

    Cons

    Poor Work-Life, Terrible Commute.

    Advice to Management

    Have a station in Madison, or something. Unless you move to Dodgeville its just to far away to feel comfortable.


  10. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Embroidery Machine Operator in Stevens Point, WI
    Current Employee - Embroidery Machine Operator in Stevens Point, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lands' End part-time (More than a year)

    Pros

    The people I have worked with at Lands End have been respectable, hardworking people and they genuinely care about the well-being of their employees.

    Cons

    The work on the production floor is almost entirely repetitive.


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