Lands' End Reviews | Glassdoor

Lands' End Reviews

Updated April 24, 2017
257 reviews

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257 Employee Reviews

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Pros
  • The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas (in 12 reviews)

  • Great clothes and employee discount (in 18 reviews)

Cons
  • Flex part time with no offer of Full time (in 15 reviews)

  • It was owned by Sears for a time (in 6 reviews)

More Pros and Cons

  1. "Not the best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dodgeville, WI
    Current Employee - Anonymous Employee in Dodgeville, WI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lands' End full-time

    Pros

    Able to maintain a good work/life balance. Family-friendly.

    Cons

    IT backlog, poor communication from management, outdated systems, disorganized processes.

    Advice to Management

    Communication needs improvement. Provide the resources employees need to do their jobs and do them well.


  2. Helpful (3)

    "Absolutely terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dodgeville, WI
    Former Employee - Anonymous Employee in Dodgeville, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lands' End (More than 5 years)

    Pros

    On site gym, summer hours

    Cons

    No bonuses, no raises, terrible morale, nobody tries because it won't pay off and you will never be praised, high turnover, constant change in management with different opinions by each person so you're constantly changing things over and over, usually to something that's already been done and won't work but nobody listens to the seasoned employees, way too much control given to the ceo, no appreciation for employees or long time customers, going down hill extremely fast

    Advice to Management

    Stop micromanaging, respect your employees, don't alienate your loyal customers, stand up to FM - you will be at LE longer than she is


  3. Helpful (2)

    "A Mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Dodgeville, WI
    Current Employee - Senior Manager in Dodgeville, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lands' End full-time (More than a year)

    Pros

    A lot of potential
    Strong heritage and roots
    Comer Center activities, especially for families
    Benefits like summer hours and employee discount

    Cons

    Execution of everything is a disaster
    Extremely high employee turnover
    Most employees are doing multiple people's jobs with no appreciation
    Leadership does what it wants despite data to the contrary
    No clear strategy
    Some leaders are truly disrespectful of people/points of view that are different than own
    Ineffective communication which leads to poor collaboration and execution


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  5. Helpful (12)

    "Look elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Madison, WI
    Former Employee - Anonymous Employee in Madison, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lands' End (More than a year)

    Pros

    None. Ask anyone that currently works there.

    Cons

    This will not be another long, seething rant of condemnation. The many issues with this employer and workplace have already been outlined at length in the negative reviews. Based on my own experience, I feel compelled to strongly urge anyone that is considering an opportunity or evaluating an offer in the corporate office to simply not do it. Please read the negative reviews written on this site and read them again. Your experience will not be any different. Spare yourself, your family, and your emotional well-being, of this abusive situation.


  6. "It intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quantitative Analyst II in Dodgeville, WI
    Current Employee - Quantitative Analyst II in Dodgeville, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good exposure
    friendly environment
    flexible hours
    experienced staff
    healthy worksplace

    Cons

    misguided at times
    unstructured time
    contractor interactions
    deadlines are not final
    miscommunication

    Advice to Management

    more guidance


  7. "Too Many Cooks in the Kitchen"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Employee in Madison, WI
    Former Employee - Corporate Employee in Madison, WI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Lands' End (More than a year)

    Pros

    -Starting to hire very talented people into the company.
    -Exposure to potential costumers is increasing
    -Strong name in apparel industry

    Cons

    -Too many "cooks" are being hired for their ideas, not enough staff to do the labor/work load. This causes long hours for only part of the staff and an unhappy atmosphere. Most divisions need 1 or 2 more assistant/associate's to take on everything that needs to get done.

    -Training for your position/true guidelines for expectations is non-existent. Make it clear from the get go and keep all related positions the same: ie Assistant, Associate, Senior levels etc... too much fluctuation between divisions... nobody knows how to get themselves to the next level and instead of working towards it, they just go elsewhere.

    -During my exit review, HR asked me what Lands' End could do better. Instead of listening to constructive and thoughtful feedback, they spent most of the time arguing the advice... how will you get better and change if you can't even listen to the problem?

    Advice to Management

    It took me some time to really think about good feedback in order for Lands' End to grow because I think they are heading in the right direction. I actually think the best thing is to find better HR representatives. You need someone in that position who actually understand the counseling portion of their job. I think Lands' End will get there business wise. Unfortunately when the day finally comes, they may have already lost all the good employees due to lack of loyalty. It's understood there may not always be a financial solve (bonuses and raises) but when employees feel heard and important, they typically stay. Teamwork and trust will get you guys in a better place, you just need a staff to enable it.


  8. "Planning Anaylst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Analyst Girls' Apparel, Kids Swim, Kids Sleep in Livingston, WI
    Current Employee - Inventory Analyst Girls' Apparel, Kids Swim, Kids Sleep in Livingston, WI
    Disapproves of CEO

    I have been working at Lands' End (More than 5 years)

    Pros

    Great people to work with

    Cons

    no room for advancement in field


  9. "Amazing support network and training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center, Home Agent in West Allis, WI
    Current Employee - Call Center, Home Agent in West Allis, WI
    Recommends
    Positive Outlook

    I have been working at Lands' End (More than a year)

    Pros

    I am currently a call center home agent. The amount of resources available when you need help is amazing. And the training and on-going learning is wonderful.

    Cons

    I cant think of any


  10. "Sales Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Leader in Dodgeville, WI
    Current Employee - Sales Leader in Dodgeville, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lands' End (More than a year)

    Pros

    Easy money when not dealing with Sear's issues. Some cool customers. Nice clothing.

    Cons

    Things that come with retail. Dealing with Sears issues

    Advice to Management

    Break away from sears, hire more people.


  11. "Gained Knowledge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in Dodgeville, WI
    Former Employee - Sales Coordinator in Dodgeville, WI

    I worked at Lands' End full-time (Less than a year)

    Pros

    Family Filled Environment, Gained Alot Of Experience

    Cons

    Could Be More Organized But Overall Was A Great Experience



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