Lands' End Reviews | Glassdoor

Lands' End Reviews

Updated December 5, 2017
290 reviews

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Pros
Cons
  • Takes FOREVER to get promoted to full time (in 19 reviews)

  • It was owned by Sears for a time (in 6 reviews)

More Pros and Cons

  1. "Consultative Selling Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lands' End part-time

    Pros

    -Plenty of hours
    -Coworkers were mostly nice

    Cons

    -Employees don't receive a stipend or significant discount for clothes (which they are required to wear). It's frustrating because you don't get paid much, and they insist you buy ~layers~ so you can model the latest looks

    -When I was working, corporate was going through major changes and changing the mangerial structure of the stores, which was frustrating

    -They never hire enough people to take care of both the register and the floor

    Advice to Management

    HIRE MORE PEOPLE


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lands' End part-time

    Pros

    Excellent clothing and great manager and co-workers.

    Cons

    Very few hours in the summer.

    Advice to Management

    None.

  3. "Good Starting position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lands' End full-time

    Pros

    great team, good benefits, 1/2 day summer fridays

    Cons

    company seems to be in a stand still

    Advice to Management

    be more open to new ideas!


  4. Helpful (5)

    "Overall very good job satisfaction."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Professional in Dodgeville, WI
    Current Employee - IT Professional in Dodgeville, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lands' End full-time (More than a year)

    Pros

    New CEO looks promising and company finally has a focused vision for future growth. Work life balance, team leads/managers are great to work for. Lots of learning opportunities, interesting and challenging work (in a good way). Half-day Friday's in summer (if u make up the hours during the week)

    Cons

    High turnover. Retail is struggling across the industry. Cross team communication is very bad and causes friction when requests regularly come down the pipe last minute.

    Advice to Management

    Ive not experienced it directly but Ive heard of problems with some managers/team leads. Train managers to be genuine and good leaders and not play favorites, be petty and only do things only in the interest of office politics. Improve continuing educational opportunities.


  5. Helpful (2)

    "Save Yourself- Get out of Sears!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Louisville, KY
    Former Employee - Sales in Louisville, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lands' End full-time (More than a year)

    Pros

    Fun-( until Sears tried to manage you and the LE Staff)
    It was fun being creative with product
    Product usually sold itself due to quality

    Cons

    Sears having control over payroll and other aspects of business is a death spiral. Sears is stuck in 1970's-80's management style. Easily sucked into their nightmare world making it impossible to manage staff. They prefer to micromanage retail staff.
    Little to no recognition when you were able to increase sales in a dying mall store
    Backstabbing is encouraged and it is so unprofessional. Little to no training with regards to LE policies v. Sears making it very difficult to work within the guidelines of "Who do I really work for" this week
    Management of LE was little to no assistance when issues occurred

    Advice to Management

    You need to go free standing ASAP and get out of all Sears stores.
    It can be hit or miss with products that are catalogue only or in store only. Make is all or none.
    The favoritism is obvious and makes it unpleasant to work during difficult times. Allow for products to sell themselves with a better selection of staple items and there is no need to try to be JJill or Talbots. Bring back the higher quality with the scarves and T's- people have noticed the change.


  6. Helpful (3)

    "Good brand, needs better management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in Louisville, KY
    Former Employee - Sales Coordinator in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Lands' End full-time (More than a year)

    Pros

    Friendly associates, nice customers, creative environment, able to create and discover new trends and color schemes and learn more about fashion as an individual

    Cons

    They choose management based upon favorites even though they show unfair tendencies towards certain individuals. You can be stuck doing 3 people's jobs for 4 months and work 50 or more hours a week and not be compensated nor promoted or even acknowledged

    Advice to Management

    Choose people that aren't prejudiced against others because of background and not because they're your good friend


  7. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Dodgeville, WI
    Current Employee - Operations in Dodgeville, WI
    Recommends
    Positive Outlook

    I have been working at Lands' End full-time (More than 10 years)

    Pros

    Hours, pay, flexibility, location, environment, benefits

    Cons

    Stress, drive, meetings, privacy, gossip

    Advice to Management

    You can advance easy if you work for it.

  8. "Solid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laborer in Dodgeville, WI
    Former Employee - Laborer in Dodgeville, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lands' End part-time (More than a year)

    Pros

    Solid pay, leads where alright

    Cons

    Boring Work, people could be unfriendly


  9. "Costumer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great environment. Nice people most old ladies.

    Cons

    Not many hours on summer time.


  10. "Great place to break into Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lands' End full-time (More than 8 years)

    Pros

    Strong collaborative teams, great place to get an introduction into the front and back sides of retail.

    Cons

    Partnership with Sears can at times be challenging


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