Lane Bryant Reviews | Glassdoor

Lane Bryant Reviews

Updated May 22, 2017
607 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Linda Heasley
145 Ratings

607 Employee Reviews

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Pros
Cons
  • Low pay, high sales expectations, big push on signing customers up for credit cards (in 74 reviews)

  • Favoritism is shown to high traffic stores (they get a dump of tasking hours and more training from upper management) (in 34 reviews)

More Pros and Cons

  1. "Not bad first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Paramus, NJ
    Former Employee - Sales Associate in Paramus, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Lane Bryant part-time

    Pros

    Good perks
    Friendly staff
    Easy system

    Cons

    Lack of management at lower levels

    Advice to Management

    Train managers and listen to associate complaints


  2. "work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Portland, OR
    Current Employee - Sales Associate in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people to work with vary friendly.

    Cons

    I wish that there training was more organized.


  3. Helpful (3)

    "I like it here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Louisville, KY
    Current Employee - Sales Associate in Louisville, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lane Bryant part-time (More than a year)

    Pros

    Best manager I've ever had. Appreciative, nice, works with everyone to arrange schedules, etc.

    Cons

    It has improved recently, but the regional manager was horrible. Disrespectful to our store manager who is wonderful and really hard worker. The company expects a lot in the amount of time given to accomplish a task.


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  5. Helpful (1)

    "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Tustin, CA
    Current Employee - Associate in Tustin, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lane Bryant part-time (More than a year)

    Pros

    The Tustin location has pretty good management, actually. The associate hours seem to be based on who can get the most people to sign up for a credit card but they try to balance that with who is a skilled worker. The associate team is also pretty cool, easy to get along with.

    Good employee discount.

    Cons

    Corporate has pretty high expectations for their employees whom they pay minimum wage:
    -Must know all the various trouser silhouettes.
    -Must know all the body types.
    -Fit for bras
    -Fold everything according to company standard
    -Greet everyone who walks in the door
    -Offer a bra fit, tell them about the credit card and ADD something to the fitting room, whether the customer wants it or not.

    This location is very busy and we get so many complaints that we don't greet or offer bra sizes. The company is always giving us a poor grade as if they don't care how few people are working compared to the massive crowds in store on the weekends. Associates do their best to keep up with the people walking in the door. Most customers are nice but corporate needs to re-prioritize or they'll lose good people who won't put up with the ridiculous requirements.

    Corporate cares more about Mystery Shopper feedback than anything else, despite most shoppers not wanting to be disturbed or talked into anything while they're trying on clothes.

    Credit Card signups rule the roost.

    Advice to Management

    Management: keep doing what you're doing.

    Corporate: try to remember your associates are real people working at minimum wage; expectations and pay are not equal.


  6. "Print Buiyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Columbus, OH
    Former Employee - Account Manager in Columbus, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Lane Bryant full-time (More than a year)

    Pros

    The company makes an effort as a business to have a good work/life balance. However, it's based on each department heads philosophy. They have a great philanthropic attitude. The location and the amenities, like the cafeteria is great.

    Cons

    My particular department was micro-managed and I felt like there was not a lot of trust in the associates to do their job. Projects assigned were last minute and therefore, not a lot of time to spend making sure information was accurate.


  7. Helpful (1)

    "Entitled Opinion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Brooklyn, NY
    Current Employee - Part Time Sales Associate in Brooklyn, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible for college students
    Part-time
    Supportive coworkers
    Apart of a Union
    Convenient in location

    Cons

    Rude customers.
    NO commission from opening credits cards
    Managers expect you to go above and beyond with little pay and little hours
    Part-time
    Not real income
    Dead beat Union rep.

    Advice to Management

    Pay associates more


  8. Helpful (2)

    "Not a Bad Job if You Have No Responsibilities at Home"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Brick, NJ
    Current Employee - Part Time Sales Associate in Brick, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lane Bryant part-time (Less than a year)

    Pros

    Great way to bulk up your wardrobe and make people feel confident through fashion. You get a sizeable discount up to 50% for their merchandise. Great job for prospective employees looking for some extra cash.

    Cons

    Work/Life Balance, Low Wages, and Erratic Scheduling for their Employees. They expect you to constantly push the credit card and consistently chide or even scold you for not getting enough enrollments. Not enough employees to cover the daily shipments and sales floor/fitting room/cashier duties. Placing one sales associate to cover the sales floor and service desk, along with the fitting rooms instead of two, which is SORELY needed!

    Advice to Management

    A little more than minimum wage for a pretty rigorous workday. Pressure is placed on sales associates to sign customers up for the high interest rate store credit card. If you don't enroll enough clients for the store credit card, your hours will be cut short. Not enough employees to cover the sales floor. Management spends most of the time in the back office with, on many occasions, only one person cashiering and covering the fitting rooms and sales floor. They have you "on-call" for shifts and will belittle or scold you for not being able to come in on short notice. Basically there is very little to no cohesive training for associates and part-time key holders. When you don't know something, you get scolded or are met with a sigh. This mostly due to the fact that there aren't enough employees or even managerial staff to compensate for the shipment and on floor workload. Managers are often suffering from health difficulties from job stress. They expect you to work even if you're ill! The work/life balance is completely off the charts bad. They throw the lion's share of the hours on two sales associates instead of hiring staff to evenly distribute the workload. Most sales associates only get a minuscule amount of hours. What's the point of working eight hours a week for minimum wage? The only redeeming quality of this job is the 40-50% discount on merchandise. You are forced to buy their products to fulfill their ever changing dress code, which can add up quickly. If you are looking for part-time employment as an adult, this is not adequate. Great for women who are younger and able to deal with an erratic schedule and a lower pay grade. Maybe they wouldn't have such a high turnover rate if upper management and store management showed a little initiative when comes to delegating time and tasks.


  9. "No recognition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Merchant in Columbus, OH
    Current Employee - Assistant Merchant in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Lane Bryant (More than a year)

    Pros

    Good core values and focused on the client.

    Cons

    Long hours, no promotions and no recognition.


  10. "Ehhhhh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Wallkill, NY
    Former Employee - Sales Associate in Wallkill, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Lane Bryant part-time (More than a year)

    Pros

    Some of my coworkers were ok!

    Cons

    Over worked and underpaid, did management work without title or pay and got overlooked when it came time to hire a new manager!


  11. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Oshkosh, WI
    Former Employee - Sales Associate in Oshkosh, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lane Bryant part-time (More than 3 years)

    Pros

    Empolyee discount, good co-workers, incentive prizes, business wear dress code, new registers, learn to earn items/deals, friendly environment

    Cons

    Lazy Manager (On cellphone all day texting) lack of hours, lack of pay, slow days you'll be sent home, no opportunities of promotion, must wear dress shoes

    Advice to Management

    Have managers be required to have references from former empolyees before hire.


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