Langley Federal Credit Union Reviews | Glassdoor

Langley Federal Credit Union Reviews

Updated October 29, 2018
54 reviews

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3.2
StarStarStarStarStar
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Langley Federal Credit Union President/CEO Thomas Ryan
Thomas Ryan
38 Ratings

Employee Reviews

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Pros
  • "Great benefits and opportunities to develop and grow professionally" (in 7 reviews)

  • "Decent starting salary, good benefits although health insurance was very expensive, Sundays off as they closed" (in 5 reviews)

Cons
  • "Knee Jerk decisions by upper management any given hour)" (in 3 reviews)

  • "I've seen several other tellers literally freak out about it" (in 2 reviews)

More Pros and Cons

  1. "Lending"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Langley Federal Credit Union full-time (More than 3 years)

    Pros

    Managers listen to input
    Exciting to work at
    Friendly environment
    Company gives back to employees

    Cons

    Communication is sometimes not consistent


  2. Helpful (3)

    "It is a regular paycheck."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Langley Federal Credit Union full-time

    Pros

    It is a regular paycheck.

    Cons

    Management doesn't value or care about staff.

    Advice to Management

    Care.

  3. "Lendng"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lending in Newport News, VA
    Current Employee - Lending in Newport News, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Langley Federal Credit Union (More than 8 years)

    Pros

    Good company to work for

    Cons

    Becoming very sale oriented, goals are higher and higher every year

    Advice to Management

    Listen to your employees!


  4. Helpful (5)

    "This place SUCKS. It's a joke."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Staff in Hampton, VA
    Former Employee - Branch Staff in Hampton, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Langley Federal Credit Union full-time (More than 8 years)

    Pros

    End of year bonus. Which has replaced the yearly raise. Staff used to earn both. But soon they'll find a reason to take that away too. Or maybe not, since senior management gets quite a take from it.

    Cons

    Blatant favoritism. Entire organization is micro-managed by one individual, who is not the CEO. Supervisors make staff feel oppressed, unappreciated and not trusted. Not only is it impossible to advance here but you're made to feel like you could lose your job at any moment.

    Advice to Management

    Your entire staff is unhappy. Miserable. The ones who assure you they aren't are lying to you. The ones who will say anything to you just to keep their jobs, to "prove their value." Proving one's value must equate to brown nosing and/or selling your soul to the dysfunctional upper management; because the staff who are truly dedicated, busting their butts and doing a great job are the ones that you're firing for no reason. My advice to Management? What goes around comes around. Remember that.


  5. "Love working at Langley!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Langley Federal Credit Union full-time

    Pros

    Great benefits and opportunities to develop and grow professionally . Ongoing education is encouraged and assistance is provided.

    Cons

    Handwork and personal accountability is expected but is recognized and rewarded regularly!

    Advice to Management

    Continue to recognize your staff for all their hard work! We love to hear from you!


  6. "Best CU in the Country"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newport News, VA
    Current Employee - Anonymous Employee in Newport News, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Langley Federal Credit Union full-time (More than 10 years)

    Pros

    Potential 8% Bonus
    6% 401(k) Match
    Numerous perks and benefits galore!
    Great team of staff who are devoted to our members.

    Cons

    We work hard to be successful!

    Advice to Management

    Never forget it's our employees who make it happen!


  7. "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Newport News, VA
    Former Employee - Teller in Newport News, VA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Langley Federal Credit Union full-time (More than a year)

    Pros

    Decent starting salary, good benefits although health insurance was very expensive, Sundays off as they closed. Opportunity to earn up to 8% annual bonus

    Cons

    Sales
    Sales
    Sales
    Make tellers sell constantly, members get tired of getting asked if they want a credit card every time they visit the credit union to make a deposit

    Advice to Management

    Start focusing more on members instead of selling them stuff they don’t need

  8. "secretary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Langley Federal Credit Union part-time

    Pros

    Great atmosphere, great fellow employees

    Cons

    There were no down side for me


  9. Helpful (1)

    "An Alright Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Newport News, VA
    Former Employee - Teller in Newport News, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Langley Federal Credit Union part-time (More than a year)

    Pros

    My colleagues were really nice and fun to work with. The pay was pretty competitive with a nice bonus at the end of the year. The staff was pretty competent and knowledgeable. If you do good, you are able to move up pretty fast.

    Cons

    The sales goal are aggressive! There is too much focus on selling rather than actually helping the member. Everything you do is focused on sales. It doesn't matter if you do everything good, if you are not meeting your goals, you are not doing your job.

    Advice to Management

    Rather than making everything about sales, focus on providing good customer service.


  10. Helpful (4)

    "This Organization is "Rotten to the Core""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Newport News, VA
    Former Employee - Former Employee in Newport News, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Langley Federal Credit Union full-time (More than 10 years)

    Pros

    None, They are amateurs at best

    Cons

    Toxic Dysfunctional Culture.
    Uneducated/Inexperience and Fraudulent Sr. Management.
    CEO who is a slimeball of a human being and surrounds himself with the same ilk of individuals.
    Downright embarrassing to be part of such an organization.

    Advice to Management

    The only way to fix this place would be to clean house starting at the top. Tom you should not represent yourself differently in public than you do in private, people are on to you!!! Actions speak louder than words.