Language Services Associates Reviews | Glassdoor

Language Services Associates Reviews

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Found 40 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
45%
Recommend to a Friend
49%
Approve of CEO
Laura K.T. Schriver
19 Ratings
Pros
  • "Contractors work from home and can choose own schedule(in 8 reviews)

  • "I enjoy working in the call center and feel that we all do our best to get the job done(in 6 reviews)

Cons
  • "The company benefits are next to nothing(in 3 reviews)

  • "(in 3 reviews)

More Pros and Cons
  1. "Very Nice"

    StarStarStarStarStar
      Current Employee - Coordinator in Horsham, PA
      Recommends

      I have been working at Language Services Associates full-time (Less than a year)

      Pros

      Everyone is very welcoming, understanding, and nice. Very easy job.

      Cons

      Sitting all day doing the same thing can get boring at times

      Language Services Associates2017-06-23
    • "Started good, ended bad"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Language Services Associates

        Pros

        Most of the people you’ll work with are great. The job is easy.

        Cons

        Senior management is bad. They are unfair and play favorites. Benefits are bad and there is no work life balance. The pay is really low and you will only get a good raise when you tell them you are leaving. They don’t care about you and will tell you have options when you don’t. HR will make you feel bad if you complain and then you’re blacklisted. .

        Advice to Management

        Change

        Language Services Associates2019-03-26

        Language Services Associates Response

        April 1, 2019Human Resources Business Partner

        Thank you for taking the time to post your concerns, and hopefully I can address some of the issues that you brought up. Firstly, HR investigates all issues brought the department. We fully believe that happy employees are an asset to the company. Unfortunately, we cannot ...

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      • Helpful (2)

        "Call Center"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Language Services Associates full-time

        Pros

        LSA is a wonderful company filled with people with a strong desire to help each other and our clients. I enjoy working in the call center and feel that we all do our best to get the job done. I can honestly say, I enjoy coming to work each day. It's a great work environment, I enjoy the work that I do, and the people that I work with. We have several “fun days” every month where we have small celebrations and theme days...

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        Cons

        more PTO, more employee assistance programs like tuition reimbursement

        Advice to Management

        keep up the great work!

        Language Services Associates2018-05-25
      • Helpful (1)

        "Former Client Services Specialist"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Client Services Speciaist in Horsham, PA
        Recommends
        Positive Outlook

        I worked at Language Services Associates full-time for more than a year

        Pros

        - Most of the employees have very interesting backgrounds and reasons for their interest in using language as a way to connect/help people. - Still a smaller company vibe when I was there. I could walk down the hall to IT and speak with them in person. - I had a great boss for much of the time I was in the department. Pushed me but allowed me to learn a lot. - At one point much of the employees were bused to Hershey...

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        Cons

        - As with any customer-service-oriented job, you have just as many difficult clients as great ones. - Hours during on-site implementations can be brutal--long, on-point, on-your-feet days. Remote educational sessions can also take place outside of typical office hours, depending on clients' needs.

        Advice to Management

        Continue to allow for open communication with all levels of employees. Allow employees to explore and learn what others are doing and from what other angles they could contribute.

        Language Services Associates2018-04-02
      • Helpful (5)

        "only reward here will be the work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Face to Face Project Coordinator in Horsham, PA
        Doesn't Recommend
        Positive Outlook
        Approves of CEO

        I worked at Language Services Associates full-time for more than 3 years

        Pros

        The pros is that my management was flexible with time off... the very little time that you do get off.

        Cons

        The blatant favoritism and racism that I experienced and witnessed was overwhelming. I had a manager who was an alcoholic. My job allowed her to show up to work drunk and with vodka in her water bottle on multiple occasions. Because she was friends with the higher manager she was allowed to get away with this for over 8 years. They do not pay you nearly what you should make for the amount of work that you do. It's...

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        Advice to Management

        Stop the favoritism. Pay people livable wages. Do not allow non functional alcoholics into management positions.

        Language Services Associates2018-03-31
      • "Employee"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I worked at Language Services Associates full-time for more than 3 years

        Pros

        I love the people I work with. I also enjoy the flexibility they allow. There's a great work/life balance. You don't take your work home.

        Cons

        The lack of communication from managers to employees sucks. Also, the compensation isn't great. No room for growth since it's still a small company.

        Advice to Management

        Treat your employees better

        Language Services Associates2018-01-16
      • Helpful (2)

        "Can't live on the pay"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at Language Services Associates full-time

        Pros

        Nice people to work with.

        Cons

        Haven't gotten a raise in more than 5 years, don't ever expect one. But see management get promoted all the time

        Advice to Management

        Pay your people better!

        Language Services Associates2017-11-03
      • Helpful (2)

        "Company with good teams, but overall poor Management and Policies"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 
          Doesn't Recommend
          Neutral Outlook
          Disapproves of CEO

          I worked at Language Services Associates full-time

          Pros

          Smart coworkers and challenging work. Ability to move up if motivated.

          Cons

          Poor benefits, they do not invest in people and lacking modernity in terms of management and company values. Very political.

          Language Services Associates2017-04-13
        • "Coordinator- call center"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Interpretalk Coordinator in Horsham, PA
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at Language Services Associates

          Pros

          Friendly work environment, fun staff, potential for growth

          Cons

          Down time is a little boring

          Language Services Associates2017-01-19
        • Helpful (1)

          "Interpretalk Coordinator"

          StarStarStarStarStar
            Current Employee - Anonymous Employee 

            I have been working at Language Services Associates part-time

            Pros

            Flexible hours, paid fairly well in the call center

            Cons

            No benefits for those working part time.

            Language Services Associates2017-01-13
          Found 40 reviews