Language Services Associates Reviews | Glassdoor

Language Services Associates Reviews

Updated Jun 6, 2019

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Found 41 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
38%
Recommend to a Friend
38%
Approve of CEO
Laura K.T. Schriver
21 Ratings
  1. Helpful (2)

    "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator in Horsham, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Language Services Associates full-time for more than a year

    Pros

    Laid back environment. Spend most of my day coloring which is relaxing.

    Cons

    A lot of office politics. Managers from every department think because they speak in Spanish no one knows they're talking about other managers and employees. We hear you and we think you're ignorant. No one speaks up because no one would listen. If you try to make things better you become a part of the Spanish gossip circle of hate.

    Advice to Management

    Stop talking about people behind their back.

    Language Services Associates2017-02-10
  2. Helpful (4)

    "OPI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Torres, Las Animas, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Language Services Associates for more than 5 years

    Pros

    Constant job openings, lots of overtime

    Cons

    Very low payments for latin america not congruent with skills, late payments after agreed payday in overseas service countries

    Advice to Management

    Improve supervision and update / upgrade salaries according to market

    Language Services Associates2016-10-18
  3. Helpful (1)

    "LSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Language Services Associates

    Pros

    Helping people communicate in life.

    Cons

    No one in the company communicates with each other.

    Advice to Management

    COMMUNICATION!!!!!!!!!!

    Language Services Associates2016-09-21
  4. Helpful (1)

    "a rewarding job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator in Horsham, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Language Services Associates for more than 3 years

    Pros

    we get to help others communicate! LSA is an amazing company with hard working people that are on a mission to help others communicate!

    Cons

    Immature coworkers that like to complain about everything. I think a lot of the problems started when they hired young immature kids that are Bratty and get upset when they get reprimanded for not doing their job. I have worked at LSA several years and have only had a positive experience. It is a place of great opportunity if you apply yourself and actually do your job and follow the simple rules. i have made great long...

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    Advice to Management

    Don't listen to the negativity, these negative reviews are from immature employees who didn't belong at such an awesome company!

    Language Services Associates2016-09-15
  5. Helpful (4)

    "Interpreter contractor"

    StarStarStarStarStar
    • Compensation and Benefits
    Current Employee - Contractor Interpreter 
    Recommends

    I have been working at Language Services Associates for more than a year

    Pros

    Flexibility of the job and ok pay

    Cons

    I don't think they value the interpreter ; they don't realize that without us this business would not exist. They say they pay the 15th and 30/31 but because they send check you always recieve it the 21st and 6th of the months. I wish pay day was a fixed day or directed deposit. Make sure you negotiate higher pay, travel expenses or miliage in the beginning because you will never get a raise no matter how long you work...

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    Advice to Management

    Please make sure who ever send the interepreters' check put it in the mail the 15 30/31 or before so we can get our check at decent time not week later or more! Thank you

    Language Services Associates2016-09-28
  6. Helpful (3)

    "Not a job you want if you need to support a family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Interpretalk Coordinator in Horsham, PA
    Negative Outlook
    Disapproves of CEO

    I have been working at Language Services Associates full-time for less than a year

    Pros

    Flexible hours since it is a 24/7 call Center. Weekends and holidays off (only if you're full time). Free coffee, but that's really about it.

    Cons

    This is not the job to have if you are trying to support a family and I am learning that the hard way. They start you off at 11.00 an hour with no raise in sight. It is a 24/7 call center so your schedule can become very flexible. Management is rarely there to help whenever you need it, and when you do need the help they expect you to stand at your desk and scream from across the call center to get someone's attention....

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    Advice to Management

    Listen to your employees and raise the pay rate. Most of your 11 to 12 dollar an hr employees are barely making ends meet and have another job just to get by.

    Language Services Associates2016-09-06
  7. Helpful (8)

    "A Company that Doesn't Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Coordinator in Horsham, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Language Services Associates full-time for more than a year

    Pros

    Since Language Services Associates is a 24/7 call center, they are very flexible with hours. I do think that this position was great for students. But that is about it.

    Cons

    Where to start... Low pay. You used to get a dollar raise after your 90 days but they got rid of that since they switched to a once call at a time system, which made sense but the system itself if awful and the coordinators constantly got yelled at by clients for the system error. Management would come up with ideas and events but then never follow through. This company is the worst with consistency. One rule would apply...

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    Advice to Management

    Listen to your coordinators. They are frustrated and disappointed that you don't stick up for them if the situation calls for it. If you listen to your employees, maybe you'll be able to keep them longer.

    Language Services Associates2016-09-01
  8. Helpful (2)

    "Friendly, Fair, and Diverse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Coordinator in Horsham, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Language Services Associates

    Pros

    One of the most diverse environments I've worked in. Everyone LSA hires tends to be of the same open, friendly, and globally diverse mindset, which makes for a really fun office and easily built relationships with coworkers. The hours are fair and flexible, and management is always -really- understanding and accommodating to staff needs. The pay is relative to the work expected of you, and most of the opportunities,...

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    Cons

    This is a small office where just about everyone knows everyone else. Secrets are not easily kept and word gets around fast.

    Language Services Associates2016-07-07
  9. Helpful (5)

    "OKAY COMPANY IF YOU HAVE NO CHOICE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Coordinator in Horsham, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Language Services Associates full-time for more than 3 years

    Pros

    Full benefits, you will meet nice educated people from every walk of life here.Free coffee/Tea.You might make friends, If you go with the crowd.Flexible schedule.

    Cons

    The pay is basically $12 to start.There are a lot of nepotism,management do not care at all. You will be bombarded with responsibilities which they never explain during the interview.They will clearly lie to you about what the job is going to be. If you do not perform you will be given warnings and some people have been fired two weeks in the job. It is awful place to work.You will never make a career here.This is a...

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    Language Services Associates2016-07-08
  10. Helpful (8)

    "Worth the people, not the pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Language Services Associates

    Pros

    Most of the people are very friendly and sweet, and lasting friendships can be found. The schedule is pretty flexible which helps.

    Cons

    Don't work here if you expect to support your family. This is a good summer job for college students but don't expect a career. For a company that makes millions, they sure have a lot of people who have to take second jobs just to live. If you're not management or a favorite of management you won't make it. Employees are expendable and management only cares about numbers, not the people who work hard to line their pockets.

    Advice to Management

    Pay your employees fairly, they will care and not write reviews like this.

    Language Services Associates2016-06-26
Found 41 reviews