LanguageLine Solutions Reviews | Glassdoor

LanguageLine Solutions Reviews

Updated June 23, 2017
374 reviews

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Full-time Part-time

2.2
Star Star Star Star Star
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LanguageLine Solutions President & CEO Scott W. Klein
Scott W. Klein
136 Ratings

374 Employee Reviews

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Pros
Cons
  • Low pay compare to other companies in the industry (in 51 reviews)

  • No benefits for part time employees (in 50 reviews)

More Pros and Cons

  1. Helpful (2)

    "A sense of accomplishment and ability to make a difference!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager in Tucson, AZ
    Current Employee - Senior Marketing Manager in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LanguageLine Solutions full-time

    Pros

    This is entirely unsolicited and reflects my own personal opinion but it is a very real testomony from someone who speaks first-hand. Knowing there are many options and choices of language service providers, to me it is important not to have a "job" but to have an environment that allows my creativity to thrive and values my voice and input so I can inspire. In Langauge Line Services, I have found not only that but have also being inspired myself time and time again by its own mission of commitment to quality and excellence. It is the people that make a company great and I am proud to be among the best. It is not often that employees are given opportunities to be heard but this organization not only listens, but allows you to affect change and supports creative thinking. Our CEO has been at the forefront of many important industry-changing initiatives and has remained committed to doing the right thing for the good of the profession. The organizations commitment to enhancing quality standards is evidence of this in that it has invested more financial and human resources toward the development of a national standard of practice and other initiatives than probably all of its competitors combined. I would wholeheartedly encourage anyone who is committed to being the best in what they do to pursue a career here!

    Cons

    With leadership comes a sense of responsibility and often change requires bold industry-evolving moves. These sometimes can be controversial and can impact plans so its important to remain flexible and patient. This is a normal part of change and evolvement however and can also be very exciting and rewarding.

    Advice to Management

    Continue to expand on the already existing culture of providing a culture conduscive of supporting creativity and talent.


  2. "LanguageLine Solutions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vietnamese Interpreter in Garden Grove, CA
    Current Employee - Vietnamese Interpreter in Garden Grove, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LanguageLine Solutions part-time (More than a year)

    Pros

    work at home, ok pay

    Cons

    boring, no benefits, no insurance, no bonus, no raise....

  3. "The opportunity to show my potential and shine!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - All Call Interpreter in Hyannis, MA
    Current Employee - All Call Interpreter in Hyannis, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LanguageLine Solutions full-time (More than 5 years)

    Pros

    They respect me as a professional and recognize that I strive to give my best, even when my best is not enough. At LLS the "non discrimination policy" takes new meaning because of its diverse employees.

    Cons

    Hourly wages does not allow me to have only one job.

    Advice to Management

    Better IT department


  4. "Wonderful experience in general"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mandarin Customer Service Interpreter in Dallas, TX
    Former Employee - Mandarin Customer Service Interpreter in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LanguageLine Solutions part-time (More than a year)

    Pros

    Knowledge gained through working with different fields, good pay, flexible hours

    Cons

    Complicated management system, not ideal for career growth


  5. "Gave me an opportunity to work from home."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephonic Interpreter
    Former Employee - Telephonic Interpreter
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at LanguageLine Solutions part-time (More than a year)

    Pros

    Easy job, no commute if you are an at-home employee, direct deposit.

    Cons

    no paid vacation, benefits are expensive


  6. "Great pay, great management"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very laidback management, great friends and people and opportunity to meet and make friends with people. Job satisfaction and great pay, benefits and vacations as well as 401k.

    Cons

    Sometimes good friends you make will not be there the next day which is a huge blow when you know them for a long time, sometimes its really slow and nothing to do but read and read.


  7. Helpful (5)

    "No raise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - All-call Interpreter
    Current Employee - All-call Interpreter
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at LanguageLine Solutions part-time (More than a year)

    Pros

    Work at home
    Learn new things about we interpret.
    Talk to interesting ppl

    Cons

    Migraines
    Ears get too sensitive so you start hearing things that couldn't hear before and it bothers your sleep
    Not enough money and no hope of raise

    Advice to Management

    I asked my manager and senior language specialist what I can expect in the future and reply was there is no raise like other companies work even after many years. That killed my motivation.

  8. "Very good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Interpreter -work At Home in Los Angeles, CA
    Current Employee - Medical Interpreter -work At Home in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    work from home , decent pay

    Cons

    Benefit not so good, but It's fine for me.

    Advice to Management

    I Have no advice in terms of this


  9. Helpful (1)

    "very satisfied"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at LanguageLine Solutions full-time

    Pros

    very comfortable job, working from home, steady work, 40 hours a week Mon-Fri, good pay comparing to other companies starting with $17 as a video interpretr

    Cons

    its hard to communicate with management, payroll, or HR , all communication has to be via Email which it can take sometime up to 1 week for an urgent thing

    Advice to Management

    Try to improve communication system between interpreter and management


  10. Helpful (1)

    "so far so good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interpreter/Translator
    Current Employee - Interpreter/Translator
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    no commute, employee support, great flex

    Cons

    not enough pay. sometimes hav to wait more then 20min to be assisted


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