Laser Quest Reviews | Glassdoor

Laser Quest Reviews

Updated February 23, 2017
67 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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F. Gregory Thompson
19 Ratings

67 Employee Reviews

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Pros
  • Fun environment and you get used to things like public speaking (in 9 reviews)

  • At LQ Rockford, the work environment is very laid-back, with fun coworkers (in 7 reviews)

Cons
  • No breaks, which is illegal if working more than 6 hours (in 6 reviews)

  • Minimum wage and part time hours nights and weekends and dealing with sassy party moms (in 5 reviews)

More Pros and Cons

  1. "Laser Quest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marshal in San Antonio, TX
    Current Employee - Marshal in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Laser Quest part-time (More than a year)

    Pros

    Great training, fun environment, feels like a family

    Cons

    Low wages, Close to no opportunities for career advancements unless you stay with the company for a VERY long time


  2. "Try not to work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member
    Former Employee - Crew Member
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Laser Quest part-time (More than a year)

    Pros

    Flexible Schedule
    When requesting off, you usually get it
    Management is nice, but word does not travel very well through the managment

    Cons

    No room for growth
    Very stressful at times
    Pay is not good
    Expect to do more than said in job description
    No breaks, which is illegal if working more than 6 hours

    Advice to Management

    Give people more chances to grow and do different things. Don't book a bunch of back to back games when there's only one marshal working so that they have to keep going without at least a little breather.


  3. "Good company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great company to work for

    Cons

    My Texas location shut down


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "A decent job for those new to the workforce."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in West Roxbury, MA
    Former Employee - Crew Member in West Roxbury, MA
    Doesn't Recommend

    I worked at Laser Quest part-time (More than a year)

    Pros

    Great first job. Teaches you skills that is valuable that other employers look at.
    Store outings. Every once in a while, the store goes out to dinner or to a fun event like paintball.
    Good team building and team effort.
    Great communication between management. They are very relate able.
    Good work life balance. Management will try to accommodate your personal needs like school.

    Cons

    Shifts are no more than 4-5 hours.
    No breaks (at the time of employment. Heard this was changed).
    Pay is not competitive. Low pay for amount of work done.
    Understaffed especially during busy hours.
    Hardly any opportunities for promotions unless a management leaves.
    Little discounts on playing games although running a game for an employee costs them nothing.
    Uniform isn't casual. Resembles an employee at Best Buy.


  6. "Enjoyable Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Duluth, GA
    Former Employee - Anonymous Employee in Duluth, GA
    No opinion of CEO

    I worked at Laser Quest full-time

    Pros

    This was a growing experience especially for a first job. I enjoyed working with a select few of my coworkers and being a part of a team.

    Cons

    -Wage was low for the amount of work done
    - Annoying assistant managers
    -Needy parents


  7. "Crew Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Las Vegas, NV
    Current Employee - Crew Member in Las Vegas, NV
    Positive Outlook
    Approves of CEO

    I have been working at Laser Quest part-time (More than a year)

    Pros

    I love the people I work with, the kids are so fun to ply with and I love the groups I get to talk to and crack jokes with.

    Cons

    I wish I had better hours and and better pay but the job is so fun I stay even though I get paid a little over minimum wage.

    Advice to Management

    I love the crew outings and fun activities we do but everything is such a routine we never do some things around the center and sometimes some things get done more than necessary. But I love it to much to really say anything about it.


  8. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tennessee in Nashville, TN
    Former Employee - Tennessee in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Laser Quest (More than 3 years)

    Pros

    Fun environment and you get used to things like public speaking. You meet lots of people and great atmosphere to work

    Cons

    Most positions are part time

    Advice to Management

    Keep up the great work!


  9. "laser qust review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marshall
    Current Employee - Marshall
    Recommends
    Positive Outlook

    I have been working at Laser Quest part-time (More than a year)

    Pros

    It's a fun and active environment.

    Cons

    you have to clean... a lot

    Advice to Management

    If an employee wants to become something else like to become tech trained... let them. It wont hurt.


  10. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Laser Quest part-time

    Pros

    Flexible schedule, small crew, close relationships

    Cons

    Bad hours, lots of children

    Advice to Management

    Don't look at the crew as vessels to make you money. Be nice.


  11. "Marshall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marshall in Arlington Heights, IL
    Former Employee - Marshall in Arlington Heights, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Laser Quest part-time (More than 3 years)

    Pros

    Good atmosphere when the management is right, big into team work and throws party for the crew members once a term

    Cons

    Very poor management and often times individual centers went were highly restricted by corporate. Very strict on petty rules and went through head managers and assistant managers very quickly. High burn out rate. Dirty facilities.



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