Lauberge Lake Charles Reviews | Glassdoor

Lauberge Lake Charles Reviews

Updated May 18, 2018
53 reviews

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3.3
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Anthony Sanfilippo
27 Ratings

53 Employee Reviews

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Pros
  • "Free food, Pretty girls, discount" (in 3 reviews)

  • "The other employees that work here are great people" (in 3 reviews)

Cons
  • "Work every holiday and black-out event" (in 5 reviews)

  • "Low wages, you are constantly being moved around and extreme departmental nepotism" (in 2 reviews)

More Pros and Cons

  1. "It’s so lively"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate

    I have been working at Lauberge Lake Charles full-time (More than 5 years)

    Pros

    Wonderful place to work at!!

    Cons

    I don’t have any negative feedback


  2. "Good while in college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cocktail Waitress in Lake Charles, LA
    Former Employee - Cocktail Waitress in Lake Charles, LA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Lauberge Lake Charles part-time (More than 3 years)

    Pros

    Work with your school schedule
    Tuition reimbursement available

    Cons

    Work every holiday and black-out event.
    Don't get recognition for your hard work
    Bad management

    Advice to Management

    Acknowledge your employees.

  3. "Wouldn’t Do It Again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lauberge Lake Charles full-time

    Pros

    Meeting New People
    Free Food depending where you work

    Cons

    Unorganized management
    Understaff
    Rude employee


  4. "fun place to work at when busy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lake Charles, LA
    Former Employee - Anonymous Employee in Lake Charles, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lauberge Lake Charles part-time (More than a year)

    Pros

    -wages are very good in the summer for all types of employees
    -employee discounts & benefits increase in certain departments on a special holiday
    -they won't count your tardy unless you miss pre-shift
    -large breakroom with lots to choose from

    Cons

    -unless you're a pretty female you will get closely watched by management.
    -part time during winter sucks, lots of cutting and off duty employees on call.
    -management in Ember & Buffet strike me as rude
    -no one will smile at guests when they first walk in
    -HR staff is corrupted, they will promise you one thing then blabber about random stuff then shut you down. if they notice you are vulnerable they will try to bug you just to waste your time.

    Advice to Management

    dont show favoritism, that is illegal under EEOC


  5. Helpful (1)

    "Low pay. Management has no experience and treats employees like slaves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Supervisor in Lake Charles, LA
    Former Employee - Table Games Supervisor in Lake Charles, LA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lauberge Lake Charles full-time (More than 8 years)

    Pros

    Great property and good atmosphere

    Cons

    Too much nepotism and false promises

    Advice to Management

    Promote from within instead to give promotions to friends and pay better!


  6. "Lady of L'Auberge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lady of L'Auberge in Lake Charles, LA
    Former Employee - Lady of L'Auberge in Lake Charles, LA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lauberge Lake Charles part-time (Less than a year)

    Pros

    Good income; flexibility with roster; employee discounts company-wide; laundered uniforms; opportunity to advance in the company; a lot of team member services provided; overall, the best company I've worked for.

    Cons

    Five training shifts seems a bit excessive. But, they offer a good training wage.


  7. "Dealer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good toke rate benefits if you are full time. The General manager is very accessible. Company discounts. At&t discount. Company Christmas party.

    Cons

    Exacerbating amounts of cronyism. On at least 2 shifts the shift managers have an independant business and if you purchase items from them you tend to get special treatment, if not you're disregarded. Certain pit bosses and supervisors will try to throw you under the bus just to advance their careers. They rarely promote those who deserve it, it's usually someone lazy who doesn't deserve it. You will work nights, weekends, holidays but that's part of the industry. You will deal with drunks again part of the industry; however, they have created a culture that allows patrons to feel like they can get away with whatever they want. I will say I like the GM a lot. He's always walking around property. He's very accessible.

    Advice to Management

    Get out on the floor. Don't conduct side business at work. Listen, actually listen to the employees. Move family members off of shifts that other family members are on or find a way to remove the ability for nepotism.

  8. Helpful (1)

    "Slot Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Slot Technician in Lake Charles, LA
    Former Employee - Slot Technician in Lake Charles, LA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lauberge Lake Charles full-time (More than a year)

    Pros

    The other employees that work here are great people. Spending so much time together you start to get a sense of a family.

    Cons

    The pay is not worth the headache that comes from working in the environment that has been created here.

    Advice to Management

    Stop condoning the terrible behavior that you allow guests to get away with simply because they have money. Stop micro managing every little detail and the business would probably improve.


  9. "Great company, pay, benefits and coworkers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lauberge Lake Charles part-time

    Pros

    As stated in the title, the company, pay, benefits and coworkers are phenomenal. Truly feels like a work family, and everyone looks out for each other.

    Cons

    Casinos attract some of the worst people, and those people are usually drunk and down on their luck. You have to be able to deal with a lot of customer service nightmares. Can be very stressful during busy periods.


  10. "great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lauberge Lake Charles full-time

    Pros

    the staff is great and always friendly

    Cons

    working at a casino comes with working crazy hours


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