Laureate Education Reviews | Glassdoor

Laureate Education Reviews

Updated September 19, 2017
442 reviews

Filter

Filter

Full-timePart-time

2.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Laureate Education Founder, Chairman and CEO Doug Becker
Doug Becker
232 Ratings

442 Employee Reviews

Sort: PopularRatingDate

Pros
  • Work from home opportunities are wonderful and a bonus for those employees who enjoy it (in 21 reviews)

  • Great benefits including tuition reduction (in 20 reviews)

Cons
More Pros and Cons

  1. "Promising positions in design education"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Professor in San Diego, CA
    Current Employee - Associate Professor in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Laureate Education full-time (More than 5 years)

    Pros

    Collegiality, great managers, freedom to design curriculum, growth, positive ambiance

    Cons

    There are fewer resources for faculty development but this is changing quickly.

    Advice to Management

    Excellent place to work with a collegial ambiance which is good for professional growth.


  2. "Academic advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at Laureate Education full-time (More than 5 years)

    Pros

    The Work from home opportunities

    Cons

    Too many, with racist culture at the top

    Advice to Management

    Become more diverse and professional

  3. "Tutor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Laureate Education part-time

    Pros

    Enjoyable work, nice people, flexible hours.

    Cons

    Low Pay, Outdated modes of teaching


  4. Helpful (3)

    "Potential to be a great company to work for but poor management and big egos run rampant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Laureate Education full-time (More than 3 years)

    Pros

    The people I worked with were generally great people. I really liked most of my colleagues and I built lasting friendships from my time there. Salary and benefits are also competitive and fair.

    Cons

    Toxic middle and senior management, questionable HR practices in handling internal disputes, "boys club" mentality, strong arming employees to produce unreasonable expectations, struggling to meet departmental goals.

    Advice to Management

    There's a lot of toxicity in middle to senior management that I don't think upper management (VPs and beyond) understand. HR needs to be a better job at identifying and correcting these toxic managers and promoting and rewards some of the great managers I worked with.


  5. Helpful (5)

    "Mixed Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Advisor in San Antonio, TX
    Current Employee - Enrollment Advisor in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Laureate Education full-time (More than 3 years)

    Pros

    Great health insurance, not much else

    Cons

    TERRIBLE annual raises, unfit employees are allowed to stay, weak leadership

    Advice to Management

    Tighten up hiring process


  6. Helpful (4)

    "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative
    Former Employee - Administrative
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Laureate Education full-time (More than 3 years)

    Pros

    I think the benefits are great .

    Cons

    Management does not care, they make their own rules and don't abide by them. Work with employees to develop growth opportunities.

    Advice to Management

    Be transparent, care about your employees.


  7. "Incapable Management Personnel"

    StarStarStarStarStar
    Former Employee - SO Specialist in Baltimore, MD
    Former Employee - SO Specialist in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Laureate Education (More than 3 years)

    Pros

    Convenient to home in downtown Balto

    Cons

    Revolving door of management of seemingly unqualified individuals.

    Advice to Management

    Step it ip

  8. Helpful (3)

    "Has potential but needs to emphasize development, big turnover nums"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Systems Analyst in Baltimore, MD
    Current Employee - Lead Systems Analyst in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Laureate Education full-time (More than a year)

    Pros

    Organizations are starting to see things at enterprise levels and scale agile helps to have better organizational reporting on stardarization process throughout institutions.

    Cons

    Poor communication, no growth incentive and politically charge climate

    Advice to Management

    To retain top talent, please take seriously the appraisal process and development plans.


  9. "Excellent Medical Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Laureate Education full-time (Less than a year)

    Pros

    Good, competitive pay.
    Great Medical coverage and low premiums compared to others. Previous employer charged more than twice what I pay here and my coverage elsewhere was minimal and I had to pay so much out of pocket it wasn't worth it. Work from home opportunities are wonderful and a bonus for those employees who enjoy it.

    Cons

    Training could be better. Communication within the organization must be improved. To many unnecessary hiccups currently due to departments not communicating with one another appropriately. Also provide more time for phone reps to go over important emails since trainings are done primarily through sending information in emails rather than officially setting time to train or discuss important company updates.

    Advice to Management

    Ensure staff gets important information needed to do their jobs accurately. Work on getting information out to employees in a more organized fashion and with more notice, especially important IT matters than affect our students. Prepare phone reps as best as possible to do the best job they can.


  10. Helpful (12)

    "Leadership and Transparency are Non-Existent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Manager in Columbia, MD
    Former Employee - Enrollment Manager in Columbia, MD
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Laureate Education full-time (Less than a year)

    Pros

    Management pay is above average. Benefits are the high point. The reps are hard working and truly want to help the people they are speaking with,

    Cons

    Poor leadership, zero communication between managers, there is little to no direction or training, mid level managers sabotaging those they disagree with, hostile working environment.

    Advice to Management

    Leadership at the senior director and VP level is non-existent. Communication is necessary when running teams on multiple continents. Allowing one of your middle managers to ruin the careers of those they disagree with will continue the revolving door within that department. Reps live in constant fear of growing out of favor with their direct manager, and do not feel safe voicing their concerns to an HR department that is complacent to whole situation. I will never recommend working for this organization. I have been in management for many years and never experienced a more unprofessional work environment. I gained nothing from having worked here and feel sadness for those left behind.


Showing 442 of 471 reviews
Reset Filters