Laureate Education 379 Reviews | Glassdoor

Laureate Education Reviews

Updated February 21, 2017
379 reviews

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2.5
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Laureate Education Founder, Chairman and CEO Doug Becker
Doug Becker
195 Ratings

379 Employee Reviews

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Pros
Cons
  • management micro management no work-life balance (in 38 reviews)

  • Inconsistent directives from upper management hinders a positive student experience (in 22 reviews)

More Pros and Cons

  1. "Great for Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Baltimore, MD
    Former Employee - Marketing in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Laureate Education full-time (More than 5 years)

    Pros

    There is a ton of opportunity to learn and grow, especially within the marketing team which is always pushing the envelope and exploring what's new in digital marketing.

    Cons

    The same stuff you'll find at any organization of this size - basic company politics, long working hours, etc.


  2. Helpful (1)

    "Financial Aid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Laureate Education full-time

    Pros

    Directors / Associate Directors strive to create a welcoming and open atmosphere
    Colleagues are knowledgeable and wiling to share their knowledge
    Decent benefits including 90% off college courses; paid holidays/vacation/sick; Telework is available
    Good place to work if you don't have other options or marketable skills because they will train

    Cons

    Absolutely no room for advancement
    Employees who have been with company 3 years+ seem to be suffering burn out and are unhappy
    There seems to antiquated processes in place and ALOT of duplication of processes without rhyme or reason
    Managers micromanage
    Low Pay

    Advice to Management

    Offer clear pathway for advancement; offer more training opportunities


  3. Helpful (4)

    "Little to no chance for advancement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate Program Advisor in San Antonio, TX
    Current Employee - Graduate Program Advisor in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Laureate Education full-time (More than a year)

    Pros

    Meet some interesting people. Is fun if you don't mind being on the phone for 8 hours a day.

    Cons

    It's all about the numbers. A sales job with no commission. Enrollments, retention and referrals are all that matter.

    Advice to Management

    An employee advancement plan would be nice.


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  5. "Innovative org with bright future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Laureate Education full-time

    Pros

    innovative company on the forefront of online education

    Cons

    pace of change could be quicker

    Advice to Management

    quicken pace of change


  6. Helpful (3)

    "Low Pay, Human Resources has Unethical and unprofessional practices"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Baltimore, MD
    Former Employee - Manager in Baltimore, MD
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Laureate Education full-time (More than 3 years)

    Pros

    Location, ability to telework, some colleagues are great,

    Cons

    Parking, mediocre benefits, no room for growth, inept management, they donate your "bonus" to a charity of their choice

    Advice to Management

    Develop staff, provide professional development opportunities, HR needs to focus on being fair and ethical vs dismissive and divisive.


  7. "An interesting company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Laureate Education full-time (More than 3 years)

    Pros

    The company is innovative, committed to its customers and cheerful. Very good to work in this company.

    Cons

    Lack of performance feedback from managers prevents the employee from correcting the route when necessary.

    Advice to Management

    Allow yourself to give and receive feedback. More than a manager's duty it is a funiconary right.


  8. Helpful (10)

    "Run as FAST as you can!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Baltimore, MD
    Former Employee - Human Resources in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Laureate Education full-time (More than 8 years)

    Pros

    Multicultural workforce, but that's about it. Large company without a clue how to manage a large workforce. So there's not much more to say here.

    Cons

    Constant reorganizations
    Very UNHEALTHY behavior, mostly at the top
    Management is untrained in how to deal with people
    Stop using healthy and innovation as buzz words!
    HR is a joke
    The company could not care less about its employees
    The only thing that matters is growth of the company, at any cost to the people working to make that growth happen

    Advice to Management

    Slow down and realize your people are your biggest asset. If you don't start treating your employees with respect, all you work so hard to achieve won't be enough to keep you afloat for the long run.


  9. Helpful (6)

    "Good riddance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager
    Former Employee - Product Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Laureate Education full-time (More than 3 years)

    Pros

    Pay and benefits are good compared to others in the industry. Some teams are full of great people. Cants day anything else to meet the twenty word minimum.

    Cons

    Groupthink at every level. Anyone who is competent and tries to improve the company either gets disgusted and leaves or is made redundant through the reactionary reorganizations. Complete lack of transparency...people told outright lies about promotions, pay raises, bonuses to keep them working until the next layoff.

    Advice to Management

    Get people who actually are credentialed and experienced in higher education to lead the company. Get rid of layers of management who produce nothing. It's a complete joke to have a CEO and CAO who aren't educated. The CEO has no degree. The CAO has only a Bachelors in K-12 education...they have no business running college institutions.


  10. Helpful (12)

    "My biggest mistake"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Laureate Education full-time

    Pros

    Corporate Multicultural atmosphere with some good benefits package

    Cons

    A very disorganized culture, they want to change into agile thinking with clueless direction, a lot of process and system duplication, no enterprise architecture roadmap, filled with employees lacking ambition, a dinosaur that is resistant to change

    Advice to Management

    There is no career growth with an appraisal process that is only filled for HR to be happy and most of the time by someone not aware of the work done. No accountability, improvisation at all levels and don't have a clue on how to be big, you should establish a sound 3-5 year business plan/goals and architect around those plans/goals. Communications are to enclosed even amongst team members. Agile is not a one size fits all, keep trying to stick it into processes where it does not fit, to many resources in IT from small project experience...


  11. Helpful (5)

    "Poor supervisors lower the quality of academia"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Laureate Education part-time

    Pros

    The flexibility of the job is a pro.

    Cons

    Being forced to change grades from people who have nothing to do with your teaching or classroom.
    Leadership prioritizing the needs of students who are not making any effort over the students who really want to learn for retention efforts.
    Leadership that operates with a lack of integrity.

    Advice to Management

    This institution could be everything it claims to be and more if you eliminate leadership who act without basic integrity.
    Professors who have spent years in academia because they believe in it leave because of the lack of integrity from leadership you keep promoting.
    Talk to your faculty; not your leadership to get a real understanding of how your mission and values such as diversity, inclusion, etc. are being contradicting on routine basis by your leaders.
    Advise your leadership that those students who work hard to do well are your best ambassadors not the students who prove via their level of participation or lack thereof that they have no real interest in college.



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