Laureate Education Reviews | Glassdoor

Laureate Education Reviews

Updated December 25, 2017
477 reviews

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2.5
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Laureate Education Founder, Chairman and CEO Doug Becker
Doug Becker
258 Ratings

477 Employee Reviews

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Pros
  • Work from home opportunities are wonderful and a bonus for those employees who enjoy it (in 23 reviews)

  • Flexible working conditions help create a good work-life balance; (in 13 reviews)

Cons
More Pros and Cons

  1. Helpful (11)

    "Beware.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Laureate Education full-time

    Pros

    Health Insurance and 1 work from home day

    Cons

    High turn over, terrible work life balance, micromanagement, no sense of direction, no advancement opportunities, terrible morale. This is a company that is supposed to be focused on education.. The student experience is terrible and the pay is minimal for the amount of work you will be doing. No loyalty at all to its employees. They have lost A LOT of good people and they continue to scratch their heads why.... they don't let people go early before holidays also..

    Advice to Management

    Learn to manage or maybe just quit. Learn actual people skills and how to communicate with people.
    Sometime advice goes on deaf ears and I feel that this is section will do just that.. If this place cant take being critiqued, how are they going progress?


  2. Helpful (10)

    "Worst place I have ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Laureate Education full-time

    Pros

    Salaries very competitive
    Flexible work from home options-some more than others

    Cons

    Incompetent management- with the increasing competition in online learning and heavy debt burden of the company, management is absolutely flailing. Good staff is jumping ship or are getting let go. I have never worked for such a nasty organization, where management is just looking for reasons to tear down anyone bringing forward concepts for the business. That is, unless you are on the academic side. Never ceases to amaze me that the academic side drives the business but has no accountability for whether or not their concepts make sense, make money, or actually address student needs. Business side of the house gets all the headaches and have to answer to everything.

  3. Helpful (4)

    "faculty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Laureate Education full-time

    Pros

    can work from home all of the time

    Cons

    Walden University has become a diploma mill and is a horrible value for students. Leaders are incompetent and care only about short term profits. There is no "public good" offered thought hey claim to be a B Corporation.

    Advice to Management

    Get out of the market now before you go bankrupt as that is where you are headed


  4. Helpful (10)

    "RUN AWAY!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Baltimore, MD
    Former Employee - Human Resources in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Laureate Education full-time (More than 8 years)

    Pros

    If you're lucky, you'll like your colleagues. If you're lucky, you'll have nice restaurant options around your office. If you're lucky, you might ... nope, that's it.

    Cons

    Poor management, egotistical leadership, lack of values, only interested in fast expansion no matter the cost, treats employees like dirt, "everyone is replaceable " mentality, be prepared for long hours and don't even utter the words "work/life balance," and beware the "Laureate vacation": translation- you'll be looked down upon for taking your hard earned vacation days and when they are approved, be prepared for them to request you take your phone and laptop in case of emergency. EVEN ON YOUR HONEYMOON.

    Advice to Management

    Treat your employees with respect. They are your greatest resource. Not everyone is replaceable. And remember, you are lucky to have them. Not the other way around. And give the politics a break. You can be better. Choose to be better.


  5. Helpful (8)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Laureate Education full-time (More than 8 years)

    Pros

    OK work from home policies

    Cons

    A company that has little care for employee engagement. more concerned with the bottom line than its employees, faculty, and students. HR does little if nothing to change the culture...merely surveys the population and then does nothing to improve it. This company loves to restructure under the guise of helping its students. Have never seen an HR team get so excited about laying people off!

    Advice to Management

    hire new management that cares about its employees. It would really improve the word on the street.


  6. Helpful (8)

    "DO NOT APPLY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollmemt Advisor in Baltimore, MD
    Current Employee - Enrollmemt Advisor in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Laureate Education full-time (More than 3 years)

    Pros

    health insurance is very good.

    Cons

    ONLY WORRIED ABOUT SALES, not student experience

    Advice to Management

    Prospective students are people, not numbers. appreciate your employees more.


  7. Helpful (4)

    "Incapable Management Personnel"

    StarStarStarStarStar
    Former Employee - SO Specialist in Baltimore, MD
    Former Employee - SO Specialist in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Laureate Education (More than 3 years)

    Pros

    Convenient to home in downtown Balto

    Cons

    Revolving door of management of seemingly unqualified individuals.

    Advice to Management

    Step it ip

  8. Helpful (6)

    "Has potential but needs to emphasize development, big turnover nums"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Systems Analyst in Baltimore, MD
    Current Employee - Lead Systems Analyst in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Laureate Education full-time (More than a year)

    Pros

    Organizations are starting to see things at enterprise levels and scale agile helps to have better organizational reporting on stardarization process throughout institutions.

    Cons

    Poor communication, no growth incentive and politically charge climate

    Advice to Management

    To retain top talent, please take seriously the appraisal process and development plans.


  9. Helpful (1)

    "Sr. Enrollment Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Laureate Education full-time

    Pros

    Depending on your manager it is somewhat flexible.

    Cons

    This is a sales job. Be ready to enroll or you're out within 90 days. They don't like calling it sales, but it is. You are expected to make 100 plus dials a day and follow a script called CSA. This is how you are evaluated and critiqued. Raises aren't much at the end of the year average raise will be about 2.5%. If you start low with the company don't expect to make much more.

    Advice to Management

    N/A


  10. Helpful (9)

    "Toxic culture, no transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Laureate Education full-time

    Pros

    Excellent health insurance (even the most basic plan is great).

    Cons

    A company with no business strategy and toxic culture. It's a shame because there are a lot of great, talented people who work there, and they are overworked, under appreciated, under paid and are the first to get thrown under the bus the second something goes wrong. The yearly pay increases are shameful in comparison to how much the top executives earn. There is no transparency and they lay off entire teams/departments at the drop of a hat. All in all, I'm pretty sure this company is just a slush fund for a few people.


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