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    Lavalife Reviews

    Updated April 27, 2017
    10 reviews

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    2.9
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
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    Ron Duke
    2 Ratings

    Employee Reviews

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    1. "Great before it was sold"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Lavalife (Less than a year)

      Pros

      Before Sale
      - Great office
      - Great location
      - Great people
      - Lots of $$ to spend

      Cons

      After Sale
      - Moved to a terrible location by Sherway Gardens
      - Very over bearing employer
      - No vision
      - Used the telephone service as a cash cow, no investment in new technology

      Advice to Management

      Listen to your employees and look to new opportunities in the market place to secure a real spot in the landscape

    2. "Good place to work"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Account Director in Toronto, ON (Canada)
      Former Employee - Account Director in Toronto, ON (Canada)
      Recommends
      Neutral Outlook

      I worked at Lavalife full-time (More than a year)

      Pros

      Lots of good, high-profile clients.

      Cons

      CEO was never around, spent most of her time in New York. Some of their biggest clients were working with the Toronto office only because of Global agency contracts, not because they really wanted to work with Wunderman Toronto.

      Advice to Management

      Try to attract a healthier balance of clients who are working with the agency of their own volition.

    3. "Very good company"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Lavalife full-time (More than 8 years)

      Pros

      People are friendly. Nice location. Management encourage you to explore next tech. Have a chance to get training.

      Cons

      Business was facing lots of challenges in market.

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. "Has its pros and cons"

      Star Star Star Star Star
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      No opinion of CEO

      Pros

      Good management of people. Lots of opportunity to grow. Decent benefits with lots of flexibility for work from a home or an office.

      Cons

      High turnover rate, very negative feedback from competitors. Low salaries, with little or no opportunity to advance. Would recommend it as a starting point.

    5. "It was fun, but also disappointing"

      Star Star Star Star Star
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service in Toronto, ON (Canada)
      Current Employee - Customer Service in Toronto, ON (Canada)

      Pros

      Very laid back environment
      Entertaining calls

      Cons

      Was only part time
      I and many others were laid off
      headsets sometimes didn't work
      didn't get my own cubicle had to go in a different one everytime

      Advice to Management

      Be more organized. Have working devices at all stations and offer cubicles to all workers.

    6. "Loving the Lavalife!"

      Star Star Star Star Star
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      No opinion of CEO

      Pros

      Great brand, people who are passionate about what they do, a pioneer in technology-based meeting services. Our new offices offer a great working environment. Very entrepreneurial.

      Cons

      It's a very flat organization so if you're looking for fancy titles, lots of direct reports, your own office, corporate perqs, this is not the place for you. When we say fast-paced, we really mean fast-paced.

      Advice to Management

      Increase focus on customers and customer satisfaction, as well as innovation. Especially during a recession, focusing on the customer counts.

    7. "The Glory Days are Over"

      Star Star Star Star Star
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Toronto, ON (Canada)
      Former Employee - Anonymous Employee in Toronto, ON (Canada)
      Doesn't Recommend

      Pros

      They pay well and have relatively low expectations.

      Cons

      Its hard to get anything done. They have a very deep set corporate culture that prevents them from being adaptive to the market. They're business is sinking. Not a ship I'd recommend getting on board with.

      Advice to Management

      Wake up to the realities around you. Your company could be fantastic, but you're seriously lagging behind your American counterparts both publicly in the market and with the internal culture. Get rid of that one remaining founder.

    8. Helpful (1)

      "The Empress Has No Clothes!"

      Star Star Star Star Star
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Director in Toronto, ON (Canada)
      Former Employee - Director in Toronto, ON (Canada)
      Doesn't Recommend

      Pros

      Neat industry, lots of challenges in different dating verticals (voice,web, mobile).
      US, Canadian and Australian markets offer plenty of challenges for a person.
      Strong developer team with good foundations that keeps it all together.
      Last couple years has seen a big cultural / management shift in company. So far results are less than stellar and morale is heading south fast. Good people are leaving, layoffs include personal grudges so people are getting fed up.
      No compensation, bonus, incentives applied to keep team cohesive - poor communication down to the troops from Senior Mgmt.
      Lack of true leaders.
      Bottomline: Neat industry, cool challenges - ruined by poor senior mgmt.

      Cons

      Management - if you were part of the "in crowd" you could walk on water.
      If you weren't blessed with this - your issues / proposals / suggestions would fall on deaf ears.
      Only a handful of management actually grasp the business details - but are not in a position to fix the problems with the company.

      Advice to Management

      Oust the CEO - She's killing the culture and potential of the company.

    9. Helpful (1)

      "Flashy company on the outside - but very dull and mundane to work for."

      Star Star Star Star Star
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Manager in Toronto, ON (Canada)
      Former Employee - Manager in Toronto, ON (Canada)
      Doesn't Recommend

      Pros

      Very cool market to be in. Groups of good, motivated people.

      Cons

      Lack of direction from top down. Almost as if the top management is clueless on where to head this company. Sr. Management would like you to believe that they have it under control. However, the lack of motivation, direction is evident on the work floor. Middle management is average, with a bunch of people just trying to do their job. Way too many egos, personalities to deal with. No job security - you are just a number, and that's it. Serious lack of honest and frank communication within the org. Way to political for a company this size.

      Advice to Management

      Get your act together or perish.

    10. Helpful (1)

      "Cool Web 2.0 Company ... stuck in 1.0 world."

      Star Star Star Star Star
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager in Toronto, ON (Canada)
      Current Employee - Manager in Toronto, ON (Canada)
      Doesn't Recommend

      Pros

      Its a fun and challenging market. Alot of change occuring providing alot of market opportunities. Web, voice, advertising, magazines and cell phone products Lavalife has alot of cool things going on. Never a dull moment with very unusual "customer needs" to build for. Fun diverse group of people from all walks of life and experiences.

      Cons

      Stuck with a 20 year old culture that is risk averse. Status quo is always preferred to experimenting. You are only as good as your last month's results.

      CEO has her favourites and ignores the rest - so if you happen to be in the "it" group - anything's possible - people, budget and tech team attention. If not... forget any radical projects that might really improve the company... Since the Top Down communication is really horrible its very hard to appreciate if this favourtism is to the companies benefit or not.

      Advice to Management

      Too many "pet projects" not enough focus on real business and real mission at Lavalife. Listen to staff for feedback - go beyond the senior mgmt party line. This lack of real communication is marginalizing good people make them rip targets for head hunters.