Lawline.com Reviews | Glassdoor

Lawline.com Reviews

Updated August 3, 2018
13 reviews

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4.4
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Lawline.com CEO David Schnurman
David Schnurman
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13 Employee Reviews

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  1. "The grass is actually greener at Lawline!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lawline.com full-time (More than a year)

    Pros

    The thing I love most about Lawline is the opportunity for growth. I am constantly learning new technical and soft skills, and it’s a very supportive environment. Through weekly coaching sessions, I’m able to be vulnerable with my immediate supervisor and express areas where I’m not performing the way I’d like to be, and she works with me to find solutions on a regular basis. It involves a lot of introspection, an essential element in identifying blind spots and improving as a leader, which is something that the company, and especially the CEO, David Schnurman, encourages every employee to be. There’s always room to improve, but I’d say Lawline’s executive team is one of the more emotionally intelligent groups of leaders out there, and because of that, I’m not micromanaged as I’ve been in previous work experiences, and am instead given the freedom to make decisions, learn from my failures, and sharpen my instincts.

    Lawline also continues to offer better benefits every year, and in the time that I’ve been here, they’ve introduced a matching 401k program, higher medical benefit contributions, more sick days per year, a parental leave program, and a profit-share bonus program. They also organize culture events a few times a quarter which are incredibly fun and speak to our core value of PLAY. The events provide such a unique opportunity to get to know your coworkers even better (all of whom are amazing), and create moments together that strengthen your resolve to support them every day.

    It’s easy to say that you love your job because you're the driver of your own success, but it’s a lot harder to say that you love your company. I love Lawline, and I believe anyone who values a company with values would say the same.

    Cons

    Because of the small nature of the company (we currently have 20 employees), there aren’t many ‘levels’ to advance towards. if you’re someone who sees growth as a promotion to a higher position, you probably won’t be satisfied with the organization’s structure, but if you’re someone who sees growth as an expansion of accountability, skill sets, and the ability to think innovatively about what you can achieve in your environment, you’ll be very happy here.

    Advice to Management

    Keep focusing on each individual employee’s growth. If they grow, we’ll all grow.


  2. "Great place to work and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Lawline.com full-time

    Pros

    Very energized environment with smart, outgoing friendly people who really care about doing great work. Management makes big efforts to create and maintain the healthiest culture I have ever seen.

    Cons

    There are no downsides at all

    Advice to Management

    Keep doing what you are doing

  3. "A great small company that lets everyone have a direct impact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I worked at Lawline.com full-time (More than a year)

    Pros

    The team is highly competent, flexible, agile, and fun to be around. There are a lot of great perks like working from home, company lunches, and company health events. There is very open communication between departments and between leadership and the rest of the team, so it's easy to see the inner workings of the company. Overall, it's a good place to learn about what it takes to run a small, growing company.

    Cons

    The work itself isn't the most exciting, especially for those in entry level positions. Unless you have an interest in the legal industry, it can be hard to motivate yourself to learn all the ins and outs. Additionally, because the company is rapidly expanding, some projects can seem a little unfocused and disorganized. The final con (which may be a pro for some people) is that career growth within the company is undefined—it is not clear what the next promotion will look like. This can make it difficult to grow because it's completely a matter of self advocacy.

    Advice to Management

    My advice would be to continue refining company organization and communication between leadership in the team, and to invest in better management training for leaders.


  4. Helpful (1)

    "Great company that keeps on improving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Lawline.com full-time

    Pros

    - Continually looking for ways to improve processes and employee life
    - Great office
    - Great people

    Cons

    - Industry itself can be a bit boring at times (not the fault of the company)

    Advice to Management

    Keep striving to refine and progress in regards to culture and processes


  5. Helpful (7)

    "Seeking an entry-level position? Look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook

    Pros

    Flexible work hours
    Value themselves heavily on company culture
    Friendly coworkers

    Cons

    No room for corporate ladder growth at all
    Base salary, even for an entry level position, is very unappealing
    Commission structure is pathetic
    CEO is greedy and is only concerned with the money going into his own pockets
    To sum it all up:
    This is a company that is looking to hire young men and women straight out of college who are desperate for work and will accept minimal pay. They recycled members of the sales team every month if they felt you weren't reaching your quota, which was most of the time unattainable and unrealistic. Job consists strictly of cold calling and offers no room of opportunity to grow within the company.

    Advice to Management

    Stop trying to get everyone on board to "drink the Kool-Aid" and worship your so-called "company values" at every morning sales meeting, and focus more on retaining your current staff, offering an ideal pay structure, and treat fellow employees as well as you treat your money.

    Lawline.com Response

    Jun 14, 2016 – Director, HR & Legal

    Over the past several years (since we last had an in-house sales department), Lawline has prioritized employee feedback highly. We provide support for our employees professional and personal goals... More


  6. "Being Happy At Work Matters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    Pros

    There's a wonderful fluidity of working with all departments. This is because of the great driven people here and the full transparency the leaders offer. No one wants to end up with an Enron. The leaders allow you to create and plan on your own. With this freedom comes great responsibility but in no means do they not support. In recent years there's a clearer direction. You truly feel like you're contributing to the company.

    Just working here is already amazing (it's my best job to date). The culture is truly genuine and awesome. Then Lawline offers great benefits like gym, 401k, health, and life insurance to boot. The Thursday lunches, work from home Wednesday, the weekly fresh direct order, the clean office...you can't help but feel happy and at home here.

    Cons

    Depending on the position, there's no much upward mobility. You can really peak in a position but the ceiling only goes so high.

    A company is not without it's fault but you can always talk to the leaders without fear of consequences or an unsympathetic response.

    Advice to Management

    More concentration on the right projects. Trying too many ways because one doesn't work gets a little frustrating.

    Keep up the great work with the company, culture, and guidance. Thank you for listening to us.

    Lawline.com Response

    Nov 22, 2016 – Business Operations Assistant

    Thank you for your feedback, and you’re absolutely right: concentrating on the right projects and getting the best use out of our time should be a priority. We love ambition, so the ability to keep... More


  7. Helpful (1)

    "Good company, atmosphere, and enthusiastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Lawline.com full-time

    Pros

    No micromanaging
    Gym membership
    Motivated company
    Room for growth (for new employees)
    Team building events
    Work with good people
    Learn a lot
    Open minded

    Overall, a lot of opportunity here.....

    Cons

    Not many, eventually you may hit a growth spurt, but until then, lots to learn and room to grow here. No micromanaging from managers or owner, but you should keep track of your accomplishments so you can show what you do every day. Turnover was high when I left because most employees didn't have a clear path, could have changed.

    Advice to Management

    Try to set a clearer priority for all employees. Value the work each employee does, try and communicate more with each employee on a regular basis.

    Lawline.com Response

    Nov 22, 2016 – Business Operations Assistant

    Thank you for your feedback. Over the past few months Lawline has created job scorecards for every single position at our company, including the CEO, which detail set KPI’s and in turn, provide clear... More

  8. Helpful (1)

    "Accreditation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accreditation Specialist in New York, NY
    Current Employee - Accreditation Specialist in New York, NY
    Recommends
    Positive Outlook

    I have been working at Lawline.com full-time (Less than a year)

    Pros

    Lawline has an amazing company culture. The fact that your coworkers are actually your friends in the office makes the day-to-day so much easier and more fun. My direct coworkers are incredibly dependable and reliable, and the larger team consistently offers amazing encouragement and support as well. There is a lot of emphasis on team building and socializing, which manifests as weekly office lunches and a spattering of out-of-office events and gatherings.

    Cons

    Prior to the group I came in with, there seems to be a fairly high turnover rate.

    Advice to Management

    We love group events!


  9. Helpful (1)

    "Kickstart Your Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Lawline.com full-time

    Pros

    Best reason to work at Lawline? This company provides an incredible opportunity to realize your potential and build your professional experience.

    I began at Lawline as a Customer Support Specialist in 2012 and it was my first professional role after graduating from college. Within this role, I learned about the product and company very quickly from constantly communicating with all members of the organization internally and assisting customers in every type of way. After just a few months I was given the opportunity to assist with marketing responsibilities including email and search engine marketing. Over the course of a year, this role grew into overseeing all marketing and sales operations.

    In this flat organization, leadership is not centralized, but rather is expected from each individual employee. Everyone is expected to contribute to the growth of the company, which allows all employees the opportunity to share their ideas and engage in a meaningful way towards the growth of the company. The culture here values creativity and supports growth while demanding hard work.

    If you are looking to grow as an individual and as a professional, Lawline is a great place to kickstart your career...or continue it's growth.

    Cons

    Lawline is a small company trying to grow. Not much is set in stone and things change fast and often. If you are adaptable to change and can pivot easily, then this can lead to opportunity. If not, then it can be very frustrating.

    Advice to Management

    Continue to embrace change and focus on the development of company culture. The growth of the company will be fueled by the individuals that grow within it.

    Lawline.com Response

    Nov 22, 2016 – Business Operations Assistant

    As you discussed, we are a small and growing company. We have embraced “Grow” as one of our five core values because it’s something we feel we should always be doing; as a 10-year-old company, or as... More


  10. Helpful (1)

    "Have a Voice, Make an Impact, Expand Your Network"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Attorney in New York, NY
    Current Employee - Program Attorney in New York, NY
    Recommends
    Positive Outlook

    I have been working at Lawline.com full-time (More than 3 years)

    Pros

    I could start by saying I love Lawline because of the culture, health / commuter benefits, work / life balance and vacation time. And those things, although also very important, are just the benefits. From an actual work perspective, what differentiates Lawline as a company for me is the very real ability to have a voice and make a real impact on the strategies and goals of a company that, in turn, has a real impact on the legal industry.

    Lawline has succeeded in creating an environment where every employee, regardless of their role, can feel open to share their insights into the improvement, direction and overall strategy of almost every aspect of the company's operations. Specifically, I have the daily opportunity to sit-side-by-side with the CEO, COO and GC of the company on any given day to brainstorm, give feedback as well as learn from their experiences.

    In addition, because Lawline has such a large reach in the legal community, I am challenged to be at the forefront of important legal issues, trends and developments. I am also given the unique opportunity to speak, shake hands and engage with top leaders in the legal industry. This keeps me continuously connected to the legal community, has expanded my network immensely and has allowed me to continuously grow - both professionally and personally.

    If you are someone who wants to work for a company that is business-oriented but also values creativity - this is definitely a great company to be a part of!

    Cons

    While the company genuinely tries to retain and advance employees internally, there sometimes isn't a clear track to grow beyond a specific position. The company does, however, have key employees who have gone from entry level to director level and also does support outward growth.

    Advice to Management

    Never stop engaging in the big ideas but be picky with ones to implement to ensure focused initiatives!


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