LawnStarter Reviews | Glassdoor

LawnStarter Reviews

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Found 21 reviews

4.0
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Rating TrendsRating Trends
81%
Recommend to a Friend
100%
Approve of CEO
2 Ratings
  1. "Building a future"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at LawnStarter full-time

    Pros

    This is the best startup I have worked for in the last 10 years. The CEO has a great vision and understanding of where he wants to take this company. The leadership team invests in outside training and books for us to read. There is a growing culture here that makes this one of the top places to work in Austin.

    Cons

    Challenging the cons for solutions is part of the culture.

  2. "It’s a job"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at LawnStarter full-time for more than 2 years

    Pros

    It’s a job that’s all

    Cons

    Management, favoritism, unfair tactics, dishonest service, no support, horrible training.

    Advice to Management

    Stabilize

  3. "A lot of promise."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at LawnStarter full-time

    Pros

    Overall, the pros exponentially outweigh the cons. Open door policies. As often as possible, higher-ups, including senior management are available if you need help, have questions, or just need to talk about something bothering you. LawnStarter invests in its employees through great Health Insurance and how they treat employees. They really want to work who comes in, shows work ethic, and shows they want to improve....

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    Cons

    Pay could be slightly higher. Winter is slow. Working weekends can be a bit of a drag.

    Advice to Management

    Not much I can really offer right now. I think we're doing a great job overall, and I'm extremely excited about the direction we're headed.

  4. "Support"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at LawnStarter full-time

      Pros

      A great place to work

      Cons

      No cons to meation. A very laid back Cimpany.

    • Helpful (1)

      "Sales Represenative"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Representative in Austin, TX
      Recommends
      Positive Outlook

      I worked at LawnStarter full-time for more than a year

      Pros

      hours, environment, benefits, ceo, team

      Cons

      salary, weekends, parking, growth, promotion

    • Helpful (5)

      "Startup With No Thorough Training Or Stability"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Remote Customer Service Representative in Austin, TX
      Doesn't Recommend

      I worked at LawnStarter full-time for more than a year

      Pros

      - It's completely remote/work from home

      Cons

      - no clear training system (training was strictly just "shadowing" the other two lead customer service reps) - no genuine support from staff - confusing ticketing system/rules - thrown on the phones without proper training - rude sales department (didn't have to work with sales that often though a customer called and asked to speak to sales, and I asked him (just in case) if there was anything I could help him with....

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      Advice to Management

      Take the time to build a stable training structure for employees, offer higher pay for the amount of work that's being done (with the amount of info you expect employees to learn). Listen to customers and what they're not satisfied with and make appropriate changes.

    • "Opportunities for advancement and learning"

      StarStarStarStarStar
      • Culture & Values
      • Career Opportunities
      • Senior Management
      Former Employee - Growth Marketer in Austin, TX
      Recommends
      Positive Outlook

      I worked at LawnStarter full-time for more than 2 years

      Pros

      Hard work is definitely rewarded (with more interesting work). At LawnStarter, you get out what you put in. I started out in sales and had developed an interest in marketing. After volunteering 10 hours of time per week for a couple of months I was given a chance to join the marketing team full-time. And learned a lot while I was there.

      Cons

      The office isn’t the most beautiful office in Austin, but the office dog is the best office dog in the world.

      Advice to Management

      Keep pushing your employees to challenge the status quo. That was a great piece of advise when I first started.

    • Helpful (5)

      "Avoid!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook

      I worked at LawnStarter

      Pros

      None. Nothing good to say at all.

      Cons

      Poor hr tactics... Very poor.

      Advice to Management

      Grow up.

    • "Awesome Culture"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Representative in Austin, TX
      Recommends
      Positive Outlook

      I have been working at LawnStarter full-time for more than 2 years

      Pros

      The health insurance is the best I’ve ever had. I love the overtime options. Great culture. Fun environment. They invest in their employees.

      Cons

      Winter is a slow season.

      Advice to Management

      Communication is big and I love the open door policies.

    • "Pretty good"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales in Austin, TX
      Recommends
      Positive Outlook

      I have been working at LawnStarter full-time for more than 2 years

      Pros

      Laid back, good culture, enjoy the atmosphere and coworkers

      Cons

      Sales/growth management is not organized that well

    Found 21 reviews