Le Château Reviews | Glassdoor

Le Château Reviews

Updated February 19, 2017
133 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
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Approve of CEO
Le Château Chairman and CEO Jane Silverstone Segal
Jane Silverstone Segal
56 Ratings

133 Employee Reviews

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Pros
  • Great discount, fun and fashionable clothing, and most of all great people (in 14 reviews)

  • The only positive thing about this terrible job was the 50% discount (in 11 reviews)

Cons
  • very low pay raises are hardly given, even when you get promoted (in 10 reviews)

  • Upper management/head office don't listen, they make you run around in circles (in 9 reviews)

More Pros and Cons

  1. "Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in New York, NY
    Former Employee - Product Manager in New York, NY
    Recommends
    Approves of CEO

    Pros

    Le Chateau offers to help pay college tuition costs, provides medical insurance, great benefits, and offers bonuses, and commission. It pays really well, and if you have experience in such a role, you will definitely fit right in. It also holds staff meetings to ensure all employees are kept updated on all fashion trends. Management team has excellent structure, and know what they are doing. It is relatively easy to move up in the company.

    Cons

    I'm not sure if this is a con, but sometimes the work assigned can be repetitive; however, it makes for a fun really fun work environment because of the amazing staff it has on board. Other than that, I have no further cons to report.

    Advice to Management

    Keep up the excellent leadership!


  2. "Had its pros and cons"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Le Château full-time

    Pros

    Had a great sales team
    Everyone had a great attitude

    Cons

    At times, it was very difficult to work at Le Chateau due to LP issues


  3. "Positive, Rewarding Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Winnipeg, MB (Canada)
    Current Employee - Assistant Manager in Winnipeg, MB (Canada)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Le Château full-time (More than 3 years)

    Pros

    Discount, Store Team, Regular Contests, Advancements if you work hard, Regular Raises.

    This is not a job or place for everyone, You must learn to multi task, Understand what actual real customer service is and how to deliver it. You work hard, You get rewarded... but do not expect to be rewarded just because you are full of yourself. Real hard work pays off with this company.

    Cons

    Can be tough to make sales plan, Out of touch excutives, poor return policy.

    Advice to Management

    Get the company back to its successful past, Get rid of under performing staff (managers included) Take risks with new intiatives, Get smarter with some of the designing. Maybe hire more senior experienced designers and buyers.


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  5. "Le Chateau Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Edmonton, AB (Canada)
    Former Employee - Product Manager in Edmonton, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Le Château (More than a year)

    Pros

    Great sales experience. Good training on customer service and sales techniques. Great position to learn about all store operations.

    Cons

    Poor upper management. Lack of opportunity for advancement. Poor scheduling for key holders, product managers and assistant managers, often working consecutive weekends. Time off and sick days were almost impossible to take.

    Advice to Management

    Value work ethic and loyal employees. Offer more opportunity for advancement. Offer more availability to take time off.


  6. "Payroll Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Clerk in Montreal, QC (Canada)
    Former Employee - Payroll Clerk in Montreal, QC (Canada)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Le Château full-time (More than 10 years)

    Pros

    Have good working relationship with my co-workers and other employees.

    Cons

    In payroll department, there is no advancement.

    Advice to Management

    Listen to your employees because they are the people that do all the tasks. Management is just there to support.


  7. "merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Le Château full-time

    Pros

    Nice fashion not a bad work atmosphere

    Cons

    Low wages. Low quality product for price

    Advice to Management

    Increase wages


  8. "Paid to play"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Cashier in Winnipeg, MB (Canada)
    Former Employee - Head Cashier in Winnipeg, MB (Canada)

    I worked at Le Château full-time (More than 3 years)

    Pros

    -promoted to head cashier in my first month.
    -made great friends.
    -we truly were paid to play in the store.. hide and seek was so fun.
    -a confidence booster.. we felt special.
    -clothes.
    -discount.

    Cons

    -bitter and tired old management.
    -low pay.
    -too much distrust from the "powers that be".
    -needed proper instore security. If we ever saw someone shoplifting we would have to call the mall security and usually the thief would be long gone.

    Advice to Management

    TRUST YOUR PEOPLE!! It was a fun place to work for a long time, keep it that way.


  9. "Graphic Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    One of the very little pros that I can think of right now is the team. The people in marketing are great, so it creates a good dynamic between everyone. Other pros are pretty generic, it is close to public transit and there is available parking in the back.

    Cons

    The team giving direction is very indecisive. So work is always done, then scrapped, then re-done multiple times. No good ideas stick, as it is always changing and so last minute. Very disorganized. There is no formal employee evaluation. Nothing like that is scheduled yearly. You won't get it unless you ask for it.


  10. Helpful (1)

    "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Le Château (More than a year)

    Pros

    Met some really great people who I still have connections with

    Good discount

    Cons

    Rude upper management
    "Commission" based structure that only works if you work at LARGE stores
    Hired based largely on look and very little on experience
    Almost monthly the stores will have a whole new team of staff
    treated with very little respect and expected to give them the WORLD
    very low pay raises are hardly given, even when you get promoted
    incredibly competitive work place with high stress to make daily goals

    Advice to Management

    Lay off your staff, treat them with respect and let them be their own person.


  11. Helpful (1)

    "Not a great black to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Stylist in Ottawa, ON (Canada)
    Former Employee - Brand Stylist in Ottawa, ON (Canada)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    -discount on clothes
    -strong client base

    Cons

    -catty work place
    -uncomfortable work place
    -harassment of customers is pushed more than most places to the point where you're uncomfortable for the customers
    -offers 500$ reward to any employee that turns in another for stealing (pits coworkers against one another)
    -you have the constant feeling that the company you work for hates you and doesn't trust you



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