Le Château Reviews | Glassdoor

Le Château Reviews

Updated May 23, 2017
147 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
Le Château Chairman and CEO Jane Silverstone Segal
Jane Silverstone Segal
65 Ratings

147 Employee Reviews

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Pros
  • Great staff, great discount; that's really all but it won't let me continue without typing more (in 15 reviews)

  • 50% discount and decent health plan (in 13 reviews)

Cons
  • very low pay raises are hardly given, even when you get promoted (in 11 reviews)

  • Upper management/head office don't listen, they make you run around in circles (in 9 reviews)

More Pros and Cons

  1. "Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in New York, NY
    Former Employee - Product Manager in New York, NY
    Recommends
    Approves of CEO

    Pros

    Le Chateau offers to help pay college tuition costs, provides medical insurance, great benefits, and offers bonuses, and commission. It pays really well, and if you have experience in such a role, you will definitely fit right in. It also holds staff meetings to ensure all employees are kept updated on all fashion trends. Management team has excellent structure, and know what they are doing. It is relatively easy to move up in the company.

    Cons

    I'm not sure if this is a con, but sometimes the work assigned can be repetitive; however, it makes for a fun really fun work environment because of the amazing staff it has on board. Other than that, I have no further cons to report.

    Advice to Management

    Keep up the excellent leadership!


  2. "Retail World"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Le Château full-time

    Pros

    Discounts - although lower than 50%
    Quality is much better than it was a few years ago
    A good job while still in school, especially for students in fashion design

    Cons

    There used to be great discounts on clothes 50% off but that has been changed over the last few years.
    Allot of fake attitudes

    Advice to Management

    * Communication needs to be much better
    * Hire people with less attitudes


  3. "Great people, little to no personal recognition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Le Château full-time (More than 5 years)

    Pros

    Great staff, great discount; that's really all but it won't let me continue without typing more.

    Cons

    Low salary compared to the same position in other companies. They try to validate the low pay with a commission structure that is virtually unattainable. Sales goals are sometimes 40-50% over last years sales. Do very little to stand behind staff when it comes to customer complaints. They create policies (ie- exchange policy) that is expected to be reinforced, but as soon as a customer calls customer service they get exactly what they want, making store staff look like idiots.

    Advice to Management

    Management is awesome, they do the best they can do. Upper management needs to realize that staff have a life outside work. I was put down for being pregnant and was ignored for almost a week when my DM found out I was having a baby. I was also with the company for over 5 years and my regional manager couldnt even get my name right and insisted on snapping his fingers at me after calling me the wrong name and me not responding.


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  5. "cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Toronto, ON (Canada)
    Former Employee - Cashier in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -commission if made
    - the guys that work there talk badly about you behind your back, friendly to your face

    Cons

    -constantly running around more than the sales associates
    -clique
    -gets very slow
    -frequent hour cuts during shift

    Advice to Management

    get up to date on current trends, theres no pride


  6. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Toronto, ON (Canada)
    Current Employee - Key Holder in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Le Château full-time (More than a year)

    Pros

    nice clothing, friendly staff, great managers

    Cons

    not too flexible hours or days off


  7. "No loyalty to employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Montreal, QC (Canada)
    Former Employee - Manager in Montreal, QC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Le Château full-time (More than 10 years)

    Pros

    50% discount and decent health plan.

    Cons

    Everything. You are just a number no matter how long you are with the company. Over the years if your salary gets to high they just let you go. No loyalty at all. Sad but true. They don't even give you the opportunity to take a pay cut to stay employed they just walk you out the door.

    Advice to Management

    People are your best asset. Too bad you lost site of that with all your financial problems. Get some
    Of your directors and vp's to take pay cuts.


  8. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Le Château full-time

    Pros

    Great discounts on overly priced items.
    Good commission program

    Cons

    Very horrible in store management with poor work ethics.
    Even though the commission program is supposed to be good, you are cheated of it.
    No job security whatsoever


  9. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Calgary, AB (Canada)
    Former Employee - Assistant Manager in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible position that allows for greater work / life balance.

    Cons

    repetitive position that does not add anything new after the first week.


  10. Helpful (1)

    "Nice family feeling."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Retail in Côte-Saint-Luc, QC (Canada)
    Current Employee - Director, Retail in Côte-Saint-Luc, QC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Le Château part-time (More than 3 years)

    Pros

    Great location. Good food in the cafeteria. Great growth in some parts of the business. Friendly people to work with.

    Cons

    Hard to move up. The management is extremely busy and not as nurturing to lower level employees so you need to work on your own self development

    Advice to Management

    Spend more time with your teams


  11. Helpful (1)

    "Key holder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Good hours, pay is a just a couple cents higher than minimum wage usually

    Cons

    Terrible management, disorganized company, you'll be doing way more than youre payed for in comparison to many other companies out there.


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