Le Pain Quotidien Reviews | Glassdoor

Le Pain Quotidien Reviews

Updated April 27, 2017
199 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Le Pain Quotidien President Vincent Herbert
Vincent Herbert
76 Ratings

199 Employee Reviews

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Pros
  • Good food and commitment toward providing organic and fresh made meals for people quickly (in 18 reviews)

  • Fun, Healthy, great food and products (in 11 reviews)

Cons
  • The upper management (corporate ) don't care about you just that you make them money (in 15 reviews)

  • Favoritism, growth inhibiting, long hours without equal pay, experience doesn't equal to pay rate (in 8 reviews)

More Pros and Cons

  1. "server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in New York, NY
    Current Employee - Server in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Le Pain Quotidien part-time (More than 3 years)

    Pros

    Very laid back environment. I have met so many people here that I can now call my true friends. The staff becomes more like family after a while. I also love that there are so many fresh, local and organic options on the menu.

    Cons

    The managers are working with a very tight budget. Oftentimes we are short staffed due to managers sending people home early which makes it nearly impossible to give all the guest good service. The discount for staff meals should be 100% for certain items. (in my opinion)

    Advice to Management

    Understand that in order for the restaurant to run smoothly we need to have enough staff on the floor. Also there should be a cleaning crew. I don't think guests like to see their server serve them a waffle and a minute later see that same server scrubbing the floor.


  2. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Beverly Hills, CA
    Former Employee - Sales Associate/Cashier in Beverly Hills, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Le Pain Quotidien (Less than a year)

    Pros

    Nice pastries, decent pay for the LA area, nice staff

    Cons

    customers can be snobby, a little corporately focused

    Advice to Management

    more pay for overtime


  3. "I was pushed to work days that I spent with my daughter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Arlington, VA
    Former Employee - Barista in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Le Pain Quotidien part-time (More than a year)

    Pros

    employee discount, and great staff

    Cons

    Pay is not enough
    you work hard for little pay
    hours are not flexible
    no healthcare


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  5. "Backstab rewards"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate Research Assistant in Los Angeles, CA
    Current Employee - Graduate Research Assistant in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Le Pain Quotidien full-time (More than 3 years)

    Pros

    Close early at most locations.

    Cons

    Managers are not important to top brass.

    Advice to Management

    Kiss butt and be vile you'll go far.


  6. "Upper management needs structure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You learn a lot of business at least the financial and technical side. If you trying to learnable the restaurant industry then this job will be up your ally

    Cons

    The upper management (corporate ) don't care about you just that you make them money. If you don't they'll try to exit you out. They are very disorganized and always needing managers

    Advice to Management

    Start with your people if you want the company to succeed


  7. "Great Restaurant to eat at, not work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Beker in Newport Beach, CA
    Former Employee - Beker in Newport Beach, CA

    I worked at Le Pain Quotidien part-time (Less than a year)

    Pros

    Great discount on meals for employees, great learning experience

    Cons

    Bad salaries, customers can be a little snobby and stuck up

    Advice to Management

    be humble and treat everyone with respect


  8. "Good company just needs a little more focus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Le Pain Quotidien full-time (More than 3 years)

    Pros

    Flexible schedule that allows managers to focus on the most important part of their jobs. Ability to coach and be coached for personal growth. Pay is equal to competitive restaurants.

    Cons

    Disorganized upper management. Lack of structure

    Advice to Management

    Corporatized support staff needs to be more focused and proactive.


  9. "Wasn't a terrible experience. Minus the management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Pasadena, CA
    Former Employee - Server in Pasadena, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Le Pain Quotidien (Less than a year)

    Pros

    Good food. Staff sometimes get free pastries before closing. The tips were decent depending on location, but that's not always guaranteed. Pros pros pros pros pros.

    Cons

    Poor management. (Location specific) There were several time when the management would send out a spreadsheet of how much every employee makes(accidentally) or so we were told.

    Advice to Management

    Be kinder to your employees.


  10. "Great Company"

    Star Star Star Star Star
    Former Employee - Barista/Server in Burke, VA
    Former Employee - Barista/Server in Burke, VA

    I worked at Le Pain Quotidien (More than a year)

    Pros

    Open atmosphere, beautiful decor
    nutritious food

    Cons

    Little oversight or effective communication among management

    Advice to Management

    Listen to employees especially Front of house (barista/servers)


  11. "Head Retailer"

    Star Star Star Star Star
    Current Employee - Head Retailer/Barista in New York, NY
    Current Employee - Head Retailer/Barista in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Le Pain Quotidien full-time (More than a year)

    Pros

    One of the most exciting pros about working at Le Pain is the opportunity to meet so many different people every day and make those meaningful connections.

    Cons

    If I had to pick a con about working at Le Pain it would be not being able to have a little more free time since the work demands so much of my time often that I don't get to do things I'd like to do sometimes.


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