Leapforce Reviews | Glassdoor

Leapforce Reviews

Updated May 24, 2017
50 reviews

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Daren Jackson
27 Ratings

50 Employee Reviews

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Pros
  • Work from home, set your own hours (in 125 reviews)

  • Good pay for the often times tedious work (in 31 reviews)

Cons
  • No benefits, no paid training, no paid vacation (in 17 reviews)

  • Work available sometimes on unsustainable schedules (few people are awake to work at 3am (in 16 reviews)

More Pros and Cons

  1. "Fruit Picking on the Internet"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Search Engine Evaluator in Pleasanton, CA
    Former Freelancer - Search Engine Evaluator in Pleasanton, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Leapforce (More than a year)

    Pros

    Flexible schedule. Easy to get hired. Fair (I might even say surprisingly high) pay for such trivial and meaningless work.

    Cons

    The work is fatally dull. I couldn't do it for more than twelve minutes at a time without getting headaches.

    Advice to Management

    Be more clear on policies, especially timing the work employees do. I kept very scrupulous track of how much time I spent on a given project but was frequently told that my numbers were too high and had to be corrected. If you're flooring fractions or rounding down to the nearest minute or whatever it is you're doing to generate these numbers that should be made clearer.


  2. Helpful (2)

    "Manipulative practices"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Rater in Portland, OR
    Current Employee - Quality Rater in Portland, OR

    Pros

    Its ok for someone who lives at home and has not bills .

    Cons

    I will be under alot of stress unless u just except making 5 dollars an hour
    U will make less pay the longer you are there..ITs true

    Advice to Management

    dont advertise incorrect pay, dont continually give certain raters tasks that can not be finish in the EAT


  3. Helpful (7)

    "Search Engine Evaluator - dont expect much"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Search Engine Evaluator in Nashville, TN
    Current Employee - Search Engine Evaluator in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible work schedule
    Work at home

    Cons

    Month long restrictions without any notice
    Way too much expectation for raters by management for a near minimum wage job
    No paid training but expectations by management that raters will spend hours and hours doing simulations and reviewing guides
    unbelievable maximum time allowance limits and site review expectations for most of the side by side reviews

    Advice to Management

    get your fat butts out of your cubicles and get a clue


  4. Helpful (2)

    "Like a box of chocolate"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work was challenging in the beginning. Had to evaluate search engine web contents on a scale provided by management. Tasks were consistent and available in the beginning.

    Cons

    After some time, there were long dulls in task availability. Management would indicate and award "badges" (with no monetary reward) and the following month would communicate you did something wrong and remove you from projects. Tasks where often impossible to complete in the allotted time, some even had completion of 20 seconds!, so one lost a great part of productivity to their unfair time tables. Finally, you will use your "computer skills" for tasks that require to make cold phone calls and all within the ridiculous time frames dictated by management. If you enjoy repetitive tedious work with a stopwatch at your side, this job is for you. Don't forget that as contractor you do not get any benefits and you must pay your income taxes 100%.

    Advice to Management

    Be more contemplative for your contractors, they are not robots.


  5. "Stay AWAY!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Search Engine Evaluator in Saint Louis, MO
    Former Contractor - Search Engine Evaluator in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Leapforce as a contractor (More than a year)

    Pros

    The only pro is the fact that you are indeed working from home.

    Cons

    Tedious, pointless work. Grading rules change every month and you have to make sure to go out of your way and read the newsletters to find these little quirks out - no notifications are sent.

    No communication whatsoever (never ONCE did I speak to a human being via email or anything).

    No personal feedback. You never know what you're doing wrong until you're fired (and then you still aren't told what you did wrong. THIS SHOULD BE ILLEGAL even for contract work.)

    Training material is poor at best - written by amateurs. 150+ pages of useless information when the tasks you actually receive are nothing like the black and white examples you studied. (way too many grey areas and no room for mistake).

    Not worth all the stress and time put into this and even if you do succeed at it you can't get comfortable with the extra income because it WILL be snatched from you without notice.

    Personal experience: never had a monthly review below Meets Expectations. Fired due to "quality issues" a week after reviews.

    Advice to Management

    You're hiring humans not robots, treat them as humans, not robots.


  6. Helpful (12)

    "This company has deceptive and flawed recording measures."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Search Evaluator in Grand Rapids, MI
    Former Employee - Web Search Evaluator in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Okay pay when there were tasks

    Cons

    I was wrongly terminated after I expressed concern that their time recording measurements were inaccurate and not functioning properly. First, they cut my hours and then when I pointed out that I had a one hour minimum contract per day, they terminated my employment.

    Advice to Management

    Fire your customer service and treat your workers like human beings not numbers.


  7. Helpful (1)

    ""Buyer beware""

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - Search Engine Rater in New York, NY
    Former Contractor - Search Engine Rater in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Leapforce as a contractor (Less than a year)

    Pros

    Some income for work at home, online Google search algorithm QA

    Cons

    Extremely rigid, fast paced, no support, no feedback, lengthy "entrance" exams to qualify each contractor for a specific project. Must spend 1+week at own cost prepping for exam. Slow, thorough workers need not apply.

    Advice to Management

    Develop better support services, improve guidelines, provide explanation of what traits they are looking for so applicants know ahead of time what LF is looking for.


  8. Helpful (3)

    "Terrible pay, avoid if you can get anything else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Researcher in New York, NY
    Current Freelancer - Researcher in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexibility, work when and where you want - work 1 day a month or work every day, if you are lucky enough to be allocated it

    Cons

    No increases in pay for 3 years - essentially minimum wage where I am, and inconsistent normally antisocial hours to catch the work

    Advice to Management

    Increase pay rate otherwise as soon as people can they will quit


  9. Helpful (8)

    "Not worth the time spent"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee in Columbia, SC
    Former Employee - Anonymous Employee in Columbia, SC
    Doesn't Recommend

    Pros

    Work at home, set your own hours

    Cons

    Sometimes not enough work available. Billing constantly changing your invoices and paying you less than you worked. Reviews very inconsistent. Once you get a bad review your hours are limited.

    Advice to Management

    Be consistent with the reviews. The mobile phone rating sites were very difficult to complete in the time allotted with the thoroughness expected. Change website so pay reflects actual work completed.


  10. Helpful (2)

    "Most unreliable job ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Anonymous Freelancer in Miami, FL
    Current Freelancer - Anonymous Freelancer in Miami, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Leapforce (Less than a year)

    Pros

    The pay is okay for the work but there are companies that pay much better.

    Cons

    This job is basically a joke. They tell you that you can work up to 40 hours but there is rarely even 10 to 20 hours available any given week. And then they think they are "punishing" you by "restricting" how much work you can do as if you weren't already restricted before (due to just an utter lack of work available). Also, the job is pointless. The ratings you give to websites should be your own opinion since you are rating WHAT YOU THINK should be useful to users or not. However, they meticulously critique your work and tell you that you're wrong and that you missed by so and so margins. What the **** is the point of doing the work if they are just going to go over it themselves later????

    Advice to Management

    Find a better way to run this company/job for the love of god. Because this is just terrible.


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