Leapforce Reviews | Glassdoor

Leapforce Reviews

Updated July 18, 2017
34 reviews

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2.0
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Recommend to a friend
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Daren Jackson
11 Ratings

34 Employee Reviews

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Pros
  • Work from home, set your own hours (in 132 reviews)

  • Good pay for the often times tedious work (in 33 reviews)

Cons
  • No benefits, no paid training, no paid vacation (in 17 reviews)

  • Work available sometimes on unsustainable schedules (few people are awake to work at 3am (in 16 reviews)

More Pros and Cons

  1. "Sounded good. Until I read the reviews."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Leapforce as a contractor

    Pros

    Sounds like a legit way to make money.

    Cons

    After reading reviews, I doubt I'll ever give this the time if day. Expected completion times are impossible for a human being, sometimes contractors are awarded badges instead of money, and leapforce seems to be an unfair work place, placing people on restrictions for no reason or having them do a project correct and to the fullest, and then say they did it wrong so they don't have to pay. Scam. Like all the other work from home jobs. Absolute scam.

    Advice to Management

    Stop scamming people. Be fair. Pay what's owed. Realize we are people, not robots. Will not recommend to anybody and will steer friends and family AWAY from this scam.


  2. "Mixed feelings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Search Engine Evaluator in Pleasanton, CA
    Former Contractor - Search Engine Evaluator in Pleasanton, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Leapforce as a contractor (More than 3 years)

    Pros

    Work from home.
    Sometimes the work is entertaining.
    Satisfying in that you feel like you are helping people by improving their search results.
    You have the ability to talk to other raters in a chat room.

    Cons

    No pay increase for performance or seniority, even with several years of experience and many positive performance reviews.
    Emails to higher-ups are answered rushedly , unenthusiastically; sometimes they even seem genuinely annoyed to answer simple questions.
    Many of the internal processes, some of which control your ability to complete work, are completely automated, which makes it feel like you're working for robots at times.
    Although the work can be entertaining, much of the novelty wears off after a while and it becomes mostly repetitive.
    Many hours of unpaid training, and an expectation that employees continue to retrain themselves whenever the guidelines are changed; big changes tend to occur 2-3 times per year.
    Impersonal management style; I never once talked to someone on the phone, and never really felt appreciated when I was receiving positive performance reviews. For too many negative performance reviews you are restricted to working one hour per day, which is severely limiting, and it is somewhat frustrating since the process is automated.

    Advice to Management

    Offer opportunities to advance.
    Put more effort into connecting with employees so that it doesn't feel like they're hired, processed and fired by AI.

  3. "Yuck...but flexible and there was usually work available"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Freelancer - Search Engine Evaluator
    Former Freelancer - Search Engine Evaluator
    Doesn't Recommend

    I worked at Leapforce (More than a year)

    Pros

    Work at your own pace and keep track of your time, fairly good hourly wage for work-at-home on your own schedule

    Cons

    Qualifying exams take a lot of unpaid time and change regularly


  4. "search engine evaluator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Leapforce as a contractor (More than a year)

    Pros

    nice pay, flexible schedule work from home

    Cons

    disrespectful towards people, sees you as expendable, they will get rid of you for no reason, then when you try to talk to them and ask them why and if it can be resolved they will completely ignore you.

    Advice to Management

    your workers are people, treat them as such


  5. Helpful (9)

    "Low pay, tedious tasks (foreign language)"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Flexible schedule, good resume booster

    Cons

    Dry tasks, poor foreign language management


  6. "Search engine review"

    StarStarStarStarStar
    Former Contractor - Search Engine Evaluator in Orlando, FL
    Former Contractor - Search Engine Evaluator in Orlando, FL
    Doesn't Recommend
    Neutral Outlook

    I worked at Leapforce as a contractor (Less than a year)

    Pros

    Legitimate online opportunity. I learned to critically evaluate a webpage.

    Cons

    Boring, tedious work. Sometimes I could not figure out the reasons for their requests. Sometimes had to look at objectionable material. A good deal of unpaid study and learning time was required. Skills were often not transferable to any other situation.

    Advice to Management

    Stay in closer contact with contract workers.


  7. "Needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Leapforce as a contractor (More than 3 years)

    Pros

    You can work whenever you want, as long as work is available.
    Provides more pay for only top 5 percent.

    Cons

    Allows changes and does not allow enough time for raters to adjust.
    Never increases pay.
    Promised not to restrict work right after last major change, but then later restricted including reviews scores right after that change.
    Blames client too much and does not take responsibility for changes without warning and no pay increase.

  8. Helpful (10)

    "Freelance work on LeapForce"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Search Engine Evaluator in Huntsville, AL
    Former Employee - Search Engine Evaluator in Huntsville, AL
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    I worked my own hours, and did the jobs I wanted.

    Cons

    Sometimes there weren't any jobs when i needed to work. And the pay was once a month which was really hard - had to go 30 days without pay! The training sucked and if you didn't do it the way they wanted to, after a month, they fired you - or rather, dropped your contract.


  9. Helpful (4)

    "The path that leads to nowhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Leapforce as a contractor

    Pros

    -Very easy work
    -Work from home

    Cons

    -Zero stability, almost everyone I started with has been fired or left
    -Terrible employee email communication that is robotic
    -Contradictory information regarding how to do the work the way the client wants it done
    -Everyone is expendable outside of the truly zealous
    -Possible misclassification of employees as contractors
    -Things change almost daily without much notice

    Advice to Management

    Train your employee not to treat the "contractors" as drones who are expendable. They are not, they provide you with a high level of service in return for what amounts to a pittance considering you do not pay any taxes and put that burden onto the "contractors."


  10. Helpful (13)

    "Ok while lasted."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Search Quality Evaluator in Atlanta, GA
    Former Employee - Search Quality Evaluator in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Work at home. if have nothing else to do then great, help pass the time and make a little extra money.

    Cons

    Not enough work. It said when joined would have between 10-25 hours per week but ended up more like 8 hours pert week then also several hours at different times of unpaid new instructions and also that 8 hours paid for was actually like 12 hours worked.

    Advice to Management

    Don't think of the workers as drones. If we have legitimate complaints please listen to us. We have to spend time that we are not paid for to learn and also not paid for (reduction in amount we make) if we take to long to rate a web page.


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