Leapforce Reviews | Glassdoor

Leapforce Reviews

Updated September 17, 2017
148 reviews

Filter

Filter

Full-timePart-time

148 Employee Reviews

Sort: PopularRatingDate

Pros
  • Work from home, set your own hours (in 133 reviews)

  • Good pay for the often times tedious work (in 34 reviews)

Cons
  • No benefits, no paid training, no paid vacation (in 18 reviews)

  • Work available sometimes on unsustainable schedules (few people are awake to work at 3am (in 16 reviews)

More Pros and Cons

  1. Helpful (3)

    "Decent Place To Work But Unstable"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They offer a fair wage for this type of work and it is legitimate which is a lot more than you could say about most "work from home" jobs...

    Cons

    The pay is slow and management is unresponsive. You could also be dropped at any time so there is really no job security.

    Advice to Management

    Offer paid training and more job security. It would also help if you did not penalize the workers for lack of work which is ridiculous at best...


  2. Helpful (1)

    "Great work-from-home opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Search Engine Evaluator in Davenport, IA
    Current Employee - Search Engine Evaluator in Davenport, IA
    Recommends
    Positive Outlook

    I have been working at Leapforce part-time (Less than a year)

    Pros

    Great pay, offers chat room to ask questions and talk with other evaluators, work anytime you want, get achievements posted to your profile

    Cons

    Long process before you're able to sign a contract, a TON of studying to do, the exam takes a really long time. Training isn't paid. You put in a lot of hours studying, and don't get paid for it.

    Advice to Management

    Offer pay for training.

  3. Helpful (2)

    "Great Work from Home job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Search Engine Evaluator in Tallahassee, FL
    Former Employee - Search Engine Evaluator in Tallahassee, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible Schedule, great pay, work from home

    Cons

    Communication is not great. No pay for training

    Advice to Management

    Increase communication with raters. Develop better rater evaluations.


  4. Helpful (4)

    "Search Engine Evaluator"

    StarStarStarStarStar
    Former Employee - Search Engine Evaluator in Pleasanton, CA
    Former Employee - Search Engine Evaluator in Pleasanton, CA
    Recommends

    I worked at Leapforce (More than a year)

    Pros

    Pay, Feedback, Interesting, Flexible schedule and Work from home

    Cons

    Lack of consistent hours on a weekly basis. Monthly pay


  5. Helpful (1)

    "Pretty good, pretty decent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    i like that ican work from home

    Cons

    there is a long application process


  6. Helpful (13)

    "Great job for second source of income until you get canned!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - At Home Agent
    Former Employee - At Home Agent
    Recommends
    Positive Outlook

    Pros

    - Good pay for the often times tedious work
    - Work whenever you want (best part of the job)
    - Work as much as you want, up to 40 hrs (if you can find that much work to do)
    - Robust social community of fellow employees to answer questions or complain about your leapforce problems (because you sure aren't getting any guidance from leapforce)
    - Excellent side-gig from your normal secure full/part-time job or while you are looking for full time work.

    If you keep the cons in mind, it is a good job for extra income if you have a more-secure regular source of income.

    Cons

    - No raises (only way to get a raise is to become a preferred rater, which requires devoting lots of unpaid time off the clock and drinking the koolaid)
    - Work can be inconsistent, some days you can only get a couple hours of work or less
    - Zero job security, you can be let go at any time, usually for poor quality rating
    - Rating guidelines MUST be followed, even though rules can seem arbitrary and very confusing (I thought the whole point of this was humans rating search results, but leapforce seems to already know the answer they are looking for, so you better provide that answer!)
    - Kool-aid drinkers can be annoying (read the 5 star reviews to get their opinions)
    - To be successful, you must spend unpaid time practicing and studying guidelines (some people really enjoy being team players and love doing this, hence 5-star reviews)
    - Not stable enough to be your full time job (unless you drink the koolaid and want to devote lots of unpaid time, even then you are guaranteed nothing)

    Advice to Management

    I get that it's contract work and at-will employment, so the only thing I would really want changed is better guidance and some sort of compensation for off the clock studying. Most employees seem to be in a perpetual state of confusion (maybe that's the point).


  7. Helpful (6)

    "Decent pay but no benefits - Contract Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lexington, KY
    Former Employee - Anonymous Employee in Lexington, KY
    Recommends
    Neutral Outlook

    Pros

    -Work at home
    -Work any time you want as long as there is work available
    -Decent effort at making sure their constantly changing requirements are understood for doing the job

    Cons

    -You aren't an employee, so you can't use them as a reference. You aren't afforded any employee protections and you have to keep track of and pay your own self-employment taxes.
    -Work isn't always consistent. There may be weeks where only a couple of hours of work are available each day.
    -You can lose your 'job' at any point if you don't meet the minimum quality expected.

    Advice to Management

    Start hiring people as employees, not contractors.

  8. Helpful (5)

    "A pretty good work from home job."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    You get to work from home, control your own hours and leaves you with a very flexible schedule.

    Cons

    Cons include being only paid once a month and payment time has little to no consistency, can be hard to get a hang of the various tasks required.

    Advice to Management

    Make things easier for new employees and make payment times more consistent and reliable for employees so they can budget more effectively if they are only getting paid monthly.


  9. Helpful (18)

    "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Legitimate work from home job.

    Cons

    Take the advertised pay and cut it in half. That is what you will be making as you will waste tons of time learning how they want you to do stuff. After you learn guess what it will still be wrong because it's all very arbitrarily applied. Guidelines are the Bible there but the guidelines contains conflicting information so after all the time you spend learning it really comes down to making a guess at what's right. What applies in one situation suddenly doesn't for another and they can't even explain why that is or justify it. Don't bill them for 1 second more than what they say a job should take because if you do you will get threatened. Most of the jobs will take longer than the time they allow at least if you do everything you are supposed to do. If you don't mind wasting a lot of time not being paid and replying to threats (They require you to do so) go for it. Otherwise move on to something else there are other legitimate work from home jobs this one isn't worth it. I quit after a month maybe it gets better but I had enough after a very short time.

    Advice to Management

    Your contractors are human beings and your system is not a humane friendly system. From day one you set up an adversarial relationship. You should pay for training at least some of it and instead of giving negative feedback have random tests that will give immediate answers with logical explanations without penalizing or threatening. Would also be nice to have some positive feedback too. Set up a New contractor contact that can help new contractors with questions Don't make things so incredibly hard and frustrating for new contractors. Either work out the contradictions in the guidelines or be able to explain why they are not contradictions. Put descriptions up for the jobs available. Was always nerve racking going in and never knowing what you were going to get. Even just paying a token amount for reading the numerous emails you send out would be helpful. You make too many demands for what you are paying.


  10. Helpful (9)

    "Low pay, tedious tasks (foreign language)"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Flexible schedule, good resume booster

    Cons

    Dry tasks, poor foreign language management


Showing 148 of 352 reviews
Reset Filters