After perusing the reviews here, both current and past, and as a former high level clinical staff at LBC, I feel compelled to offer a review of my own. While LBC may have started with solid intentions, it seems they have strayed far from the ostensible early objectives of providing solid clinical support for children with special needs; the sad reality is that is just not happening. The “clinical support” and “specific programs” referenced by the CEO in her response to a review simply aren’t taking place. Instead, new staff, with no background, history or experience (this is even promoted in the job posts) are being brought on with no regard to fit, skill set and competency. Even worse, they are offered little to no direction, support and guidance. They are assigned learners with no regard to appropriate pairing and even staff with zero experience are being assigned some of the most challenged learners. I am sorry to say that the comments about sanitation, or the lack thereof, are all true. The state of affairs at the center is beyond awful. There is an active rodent and roach infestation which the CEO refuses to allocate any funds to. The roaches are in the hallways, rooms and bathrooms. They are dead and alive and, in some instances, are so prolific they are stacked. The rats run rampant and rat feces will often rain down from the ceiling, often absent any warning or notice. Inhaling and and ingesting this is detrimental and has happened a beyond excusable number of times. The bathrooms are even worse and the kids are sent in without any supervision or support. There is an open window in the second floor bathroom for the clients with no screen whatsoever. It’s a recipe for disaster. This summer the learners were treated to an outdoor pool with ice cold water and no lifeguard. I have no idea how they are getting away with this wanton disregard for safety. There is precious little administrative support since the CEO does not want to pay for this either. They are overworked, burned out and angry and the department suffers from frequent turnover. RBT’s last a matter of weeks, sometimes months, which result in a troubling lack of consistency for the clients. Even worse, there is a lack of proper vetting as many RBT’s have bragged about criminal pasts that don’t seem to matter as they are hurriedly onboarded and ushered in the door. If they are running background checks, they either aren’t checking them or don’t care. And the animals. They were starved to death. Every single last one. A quick Google search will walk you through the traumatizing process of what happens when an animal starves to death. It’s painful and slow and it happened at both locations. That the CEO claimed adoption during the pandemic is perhaps the most egregious thing she could’ve done and is a big part of what compelled me to write this. It was a truly evil attempt to circumvent reality. As clinicians, we dedicate a substantial amount of time to our education, both under and postgraduate, and then to extensive exam pep. Completing this and joining a facility such as LBC will have you questioning why you did it and cause you to cry yourself to sleep at night. It was only after I got out that I was reassured and reminded of why I chose the path that I did and that it was the right thing to do. Whether you're clinical or looking for an administrative role and are looking to make a difference, please please look elsewhere. This is not the place.
