LeasePlan USA Reviews | Glassdoor

LeasePlan USA Reviews

Updated May 5, 2017
9 reviews

Filter

Filter


3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

9 Employee Reviews

Sort: PopularRatingDate

  1. Helpful (5)

    "New CEO lacks leadership qualities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Atlanta, GA
    Current Employee - Sales in Atlanta, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at LeasePlan USA full-time (More than 5 years)

    Pros

    The environment and co-workers. Pleasant supportive environment. Great things come from happy employees who are committed to the company and mission. This has been the situation. Moving forward, who knows.

    Cons

    New CEO demeans and intimidates. Not Team or Client oriented. Jeff Schlesinger will not be positive for Lease Plan. COO can be great, if allowed to be. No one is positive about CEO. Very sad, tense and unsettling time for LeasePlanners who like (liked?) to say they bleed orange.

    Advice to Management

    No advice. Jeff Schlesinger is simply not a good match for the position. It's palpable.
    There are many completely professional, very capable people at Lease Plan. They will be able to go elsewhere, if necessary.


  2. Helpful (4)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Team Lead in Alpharetta, GA
    Current Employee - Applications Team Lead in Alpharetta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at LeasePlan USA full-time (More than 10 years)

    Pros

    A company where many of the employees are 10+ years. A company that likes to work hard and play just as hard.

    Cons

    Use to be a great place to work but with recent changes, everyone is unsure where the future will take them. A great deal of upper management have left and it leaves one wondering if they should do the same.

    Advice to Management

    Take care of your employees!

  3. Helpful (1)

    "Alright place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at LeasePlan USA full-time (More than 3 years)

    Pros

    The culture is pretty cool. They always have food. The dress code is casual which is great. I learned a lot about the fleet management business

    Cons

    Management sits around ad talk about their employees to other employees. No confidentiality. Everyone is sleeping with everyone around there. It's sickening

    Advice to Management

    Open your eyes and handle problems. Stop ignoring things thinking they'd go away


  4. Helpful (4)

    "Decent company to start out with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at LeasePlan USA full-time

    Pros

    1) Small company feel in a mid sized business
    2) Nice location if you work out of the Atlanta office (where I worked)
    3) Decent benefits
    4) On-site workout facilities

    Cons

    1) No room for career growth. (I came in at a job below my skill set, with the promise of rapid promotion. I realized fairly quickly that said upward mobility was nonexistent).
    2) Company self-insures the health care portion of the benefits, then whines about insurance claims.
    3) In my area, at least, training was nonexistent. It didn't really matter with me, because I already knew enough about the job to function - but, the knowledge level on my team was cause for concern. Use caution if you are being hired into a job with which you don't have much experience.
    4) Management claims to be open to process improvement suggestions, but when feedback is provided management is easily offended. This can severely limit what promotional opportunities there are (see notes above).
    5) Nepotism is a huge problem.

    Advice to Management

    1) Either obtain sufficient health insurance coverage or budget for necessary claims. You have the data to approximate the spending on claims. Use it.
    2) Get the right people in the right jobs. There are people "training" others at the desk level who do not know good business practices (much less best practices). This is causing mediocrity throughout the company. I hate to say it, but some of the supervisors and even managers are guilty of this - and I can't even fault them. They just don't have the experience to know they are passing along faulty practices.


  5. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LeasePlan USA full-time

    Pros

    The work/life balance
    The wellness program

    Cons

    Benefits are very expensive
    Sucking up is favored to hard workers


  6. Helpful (3)

    "Come for the benefits...Leave because of Management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT in Alpharetta, GA
    Former Employee - IT in Alpharetta, GA
    Doesn't Recommend
    Positive Outlook

    I worked at LeasePlan USA full-time (More than 8 years)

    Pros

    1) The company's benefit package is among some of the best available right now. Perks are even better if you're Director level and above.

    2) The flexibility to be off of work for family/life matters is unparalleled. Almost everyone in Management has children and are very understanding of such things.

    3) You're almost guaranteed lifetime employment by simply showing up for work; no extra effort required.

    4) You'll meet some nice people; may make some great friends; MANY have found spouses.

    Cons

    1) The company's culture is very clique-ish. Initially, you get the welcoming feeling of the company being a close knit family but soon realize that the "parents" in the family play favorites. If you don't make the "right" friends, you're less likely to get noticed/promoted.

    2) People are allowed to maintain employment, FOR YEARS, even after repeatedly proving they're incompetent, lackadaisical, and/or toxic to the work environment in general.

    3) Management, as a whole, does not follow the "public" example that the CEO portrays and advocates. I quote public because I don't if the CEO is a different person behind closed doors but his words and actions to the general employee population are loving, kind, encouraging and endearing. His management is a nightmare!...ESPECIALLY in the Client Services and IT departments. The CIO couldn't lead her way out of a room comprised solely of doors with flashing neon signs above them clearly marking the exits while holding a visual aid depicting how to exit the room! As a result of this, her management bickers amongst themselves as undisciplined children and lead by whatever tickles their fancy while wasting the employee's time and the company's money.

    4) Since the acquisition by the European conglomerate, the company's focus is more profit-driven than people-driven. The company's culture was once "happy employee = happy customer" but has now changed to only care about the company's bottom line - no matter the cost to the employee.

    Advice to Management

    Get your head out of your.......wallets! The company is never going to achieve the greatness that it once had if you continue to treat the workforce as disposable labor that should be grateful with simply receiving a paycheck every two weeks! Chaining people to their desk with workloads that produce consecutive 10+ hour days, creating an atmosphere where people are afraid to take lunch breaks -- let alone "bio-breaks", and removing any form of relief from the workday (i.e. headphones/music, decorating their cubicles, company activities away from the desk/building) is not conducive of a healthy work environment and is proof of why you continue to barely make your annual plans. Hire more talent, hire the RIGHT talent, and promote COMPETENT management and the company will return to its former glory.


  7. Helpful (2)

    "Great Company that Lost Its Way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Alpharetta, GA
    Current Employee - Account Manager in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at LeasePlan USA full-time (More than 3 years)

    Pros

    Culture - the company appreciates their employees. Good work/home balance, and there is a strong sense of family. Casual/laid back work atmosphere.

    Cons

    Very little room for growth. Upper management does not see/address the disconnect between departments which causes major issues. Unfortunately the culture has been eroding since I began working there in 2012. Bonuses are based on the performance of the company as a whole and not the individual employee, so valuable employees with larger clients bringing in $$$ are not awarded financially.

    Advice to Management

    Take a different approach with the bonus structure - find a better way to keep your valuable employees.

  8. Helpful (2)

    "Great work life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Alpharetta, GA
    Current Employee - Business Analyst in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at LeasePlan USA full-time (More than 8 years)

    Pros

    Work life balance.
    Warm, friendly environment.

    Cons

    Minimal career growth opportunities, budget crimps training opportunities.
    Top heavy in management, ineffective management.
    Lacks backbone to impart real forward movement.

    Advice to Management

    Pay attention to the messages, not the messenger.


  9. Helpful (3)

    "Great ideas! Poor execution!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administration in Alpharetta, GA
    Former Employee - Administration in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at LeasePlan USA full-time (More than 3 years)

    Pros

    Work life balance is good. Executive level keeps employees well informed of changes and future company goals. The company does a great job celebrating holidays and birthdays.

    Cons

    Pay sucks. In addition management does not create a pipeline to resolve issues. Management shows a lot of favoritism due to their inability to execute there own job duties. As a result, many lower level employees find themselves victims to bullying and cliques.

    Advice to Management

    Pay more attention to employee complaints!!!! The company talks a lot about employees being family, maybe they should pay their employees better so they can actually provide for their family at home. Stop spending so much money on celebrations and increase employees pay.


Showing 9 of 30 reviews
Reset Filters