Lebara Reviews | Glassdoor

Lebara Reviews

Updated January 30, 2017
46 reviews

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5.0
Star Star Star Star Star
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Approve of CEO
Lebara CEO Ratheesan Yoganathan
Ratheesan Yoganathan
31 Ratings

46 Employee Reviews

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Pros
Cons
  • I found this to be particularly upsetting given the competence and dedication of the staff in the firing-line, which explains the high staff turnover (in 6 reviews)

  • The excellent people mentioned above are generally under-appreciated by senior management (in 8 reviews)

More Pros and Cons

  1. Helpful (2)

    "revenue assurance analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    great people around you here

    Cons

    there have been repeated redundancies here


  2. Helpful (1)

    "MNO Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Lebara (More than 5 years)

    Pros

    I spent almost 6 very happy years at the organisation. I grew both personally and professionally with the organisation. I made good friends. I was the witness of and the contributor to the success of the company developing from the calling cards to the best pan-European MVNO.

    Cons

    The management of the organisation does very good work keeping the company abreast of the ever competitive environment and does it in a socially responsible manner, which is not a con. In fact, I can hardly find cons. Being an entrepreneur myself, I know how hard it is to grow business from scratch. The story of Lebara Ltd. is exactly the vivid example of building the great company from ground zero.

    Advice to Management

    Keep on doing the good work.


  3. Helpful (1)

    "Fantastic learning environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Specialist in London, England (UK)
    Current Employee - Training Specialist in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lebara part-time (More than a year)

    Pros

    Lot of support from team leaders and managers, they help you to grow and learn and you just want to improve

    Cons

    Fast growing some times means loose the focus, decisions can't be taken overnight, changes of directions can't contribute always to get better

    Advice to Management

    Keep doing this


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  5. Helpful (1)

    "Excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in London, England (UK)
    Current Employee - Customer Service Advisor in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lebara it's a very good company

    Cons

    Lebara it's a very good company, great atmosphere and great people

    Advice to Management

    Very good


  6. Helpful (1)

    "Good place to work at!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay!
    Rota changes every week, flexible!

    Cons

    Managers put you down!
    Not enough appreciation for the hardwork we put in.

    Advice to Management

    The managers need to pay more respect to the staffs.


  7. Helpful (1)

    "Very good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Lebara full-time (More than 5 years)

    Pros

    I have been working at Lebara for few years now, the management is very nice, and there is great opportunities to grow within the company. The culture is amazing, you really work in a fun environment.

    Cons

    There is absolutely no downside about Lebara.


  8. Helpful (1)

    "Customer Service Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Lebara full-time (More than 3 years)

    Pros

    exciting industry
    fantastic company perks
    intelligent people to work with
    pay is good - compared to others in the industry

    Cons

    Good work overlooked
     top heavy organisation
     information channels could be improved
    lack of induction
    training for new employees


  9. Helpful (2)

    "Happy to work there'"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CS Advisor in London, England (UK)
    Current Employee - CS Advisor in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lebara full-time

    Pros

    Fun!
    No pressure!
    Good management!
    Nice office!
    Great location!

    Cons

    No, that I can think of


  10. "Great place to be!!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lebara full-time

    Pros

    Great please to work
    Considers all employees individually
    Human approach
    FUN work
    No pressure
    Lebara = Family

    Cons

    None I can think of


  11. Helpful (2)

    "Lebara Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Project Manager in London, England (UK)
    Current Employee - Technical Project Manager in London, England (UK)
    Recommends
    Neutral Outlook

    I have been working at Lebara full-time (More than 5 years)

    Pros

    Multicultural environment, Good investment in technology, good services & products.

    Cons

    Too many chiefs in the company fight to prove their way is the right way.

    Advice to Management

    HR improve retention, have one chief for all products, allow working from home reduce office size & outsource customer service.



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