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Lebara

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Lebara

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Lebara Employee Reviews about "great people"

Updated Feb 9, 2021

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Found 16 of over 311 reviews

3.4
63%
Recommend to a Friend
67%
Approve of CEO
Lebara CEO Stephen Shurrock  (no image)
Stephen Shurrock
12 Ratings

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Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "great people"

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  1. 4.0
    Former Employee, more than 1 year

    customer service agent

    Jul 19, 2016 - Customer Service Agent in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    the people i met and worked with were warm, friendly and mostly overall great to work with.

    Cons

    If all the systems in place worked like they were supposed to, the job would of been fairly easier. the language barrier between customer an agents was sometimes challenging, not really the companies fault, just goes with the territory. Training needs to be better.

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    1 person found this review helpful
  2. 1.0
    Former Employee

    HR supports the company and not the employees

    Jun 24, 2016 - Customer Service Advisor in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great colleagues who I worked with and very multicultural environment with people from all over the world. Colleagues were all very friendly and ready to help

    Cons

    Incompetent HR, never replies to e-mails, vague answers to questions and very defensive. They lie directly into someone's face. Cannot pay correct wages and sometimes you had to wait for 2-3 months for them to adjust their mistakes. However the colleagues are nice, despite HR being difficult I had a good work experience with my colleagues. Unfortunately managers never had any answers too and always answered with vague replies and promised to come back with a an answer later- which never came.

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    2 people found this review helpful
  3. 5.0
    Current Employee, more than 5 years

    Best place I have ever worked in!

    Aug 18, 2021 - Anonymous Employee in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work with lovely people from all levels of the business. Lots of exciting projects and developments currently in progress. Exciting future and growing fast!

    Cons

    None that I can think of in my experience. Everything is in a good place so I have no further comments.

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  4. 5.0
    Former Employee, more than 1 year

    Good company

    Sep 23, 2019 - Customer Service in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with

    Cons

    I can’t think of any bad things

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  5. 4.0
    Current Employee, more than 1 year

    Nice people but the company is growing too fast for it's own good.

    Mar 25, 2015 - Anonymous in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lebara is very multicultural and fun environment. Great people and loads of exciting projects going on. Colleagues are generally hands on.

    Cons

    The environment can get stressful and tense. A lot of harsh criticism on weekly/daily basis, whilst only biggest achievements are praised. Loads of time being spent on making things work better, new structures, delegations of authority, hierarchy systems in place but very little training provided hence loads of confusion and things either done unnecessary or take too long.

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  6. 5.0
    Former Employee, more than 1 year

    great place

    Feb 9, 2021 - Consultant in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great people and atmosphere in the office

    Cons

    low salary, long working hours

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  7. 3.0
    Former Employee, more than 3 years

    Friendly but chaotic

    Jan 15, 2021 - Software Engineer in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great atmosphere, people there is very nice

    Cons

    Too many politics and favouritism

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  8. 5.0
    Current Employee

    revenue assurance analyst

    Jan 20, 2017 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great people around you here

    Cons

    there have been repeated redundancies here

    3 people found this review helpful
  9. 4.0
    Current Employee, less than 1 year

    Bde

    Feb 23, 2018 - BDE 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with nice environment

    Cons

    Capped commission . nothing else

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  10. 5.0
    Current Employee, less than 1 year

    Great place to work, opportunity to lean many new things, multi-cultural

    Mar 25, 2015 - Manager in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have been with Lebara for 10 months now. It has been a wonderful journey all these months. I work with a great team of enthusiastic people who are committed to achieving a common goal. This is a place for those who want to learn and grow in their career. The Chairman of the company is a great individual, a visionary with great values and I feel honoured to work in such a value driven organisation.

    Cons

    Sometimes the processes can be a overkill

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    1 person found this review helpful
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