Leeann Chin Reviews | Glassdoor

Leeann Chin Reviews

Updated February 24, 2018
18 reviews

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2.8
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Lorne Goldberg
7 Ratings

18 Employee Reviews

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  1. "Human Resources Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Los Angeles, CA
    Former Employee - Human Resources in Los Angeles, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Leeann Chin full-time (More than 3 years)

    Pros

    Engaged at C-Suite level HR role enlisted to guide leadership team to recruit management & Corp. support, partner with operations with on boarding and training,, negotiate and roll out benefits, etc. Fortunate to be able to partner with a dedicated leadership team! Truly a beloved Minnesota brand that’s transcending the state’s borders and succeeding with multi-state enterprises. Rewarding to support owners ‘sister companies’ of Mandarin Express and Pick Up Stix. COO Mike Loney is exceptional and carries the legacy of Leeann Chin into the future.

    Cons

    Flat organization means limited resources and that you’ll need to ‘wear many hats’ - support areas and function outside your area of expertise. If you like being stretched and challenged this organization will suit you. If you like lots of layers of support and resources it’s not going to feel like a good fit for you. It will be a super fit if you’re comfortable and resourceful anticipating and meeting the demands of the dynamic nature of quick serve restaurant chain. Brand recognition is a plus!

    Advice to Management

    Provide ample resources, appreciation and recognition to high achievers and don’t be afraid to remove operational obstacles and poor performers.


  2. "Shift Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Leeann Chin full-time

    Pros

    Great people to work with, amazing managers, & fast pace.

    Cons

    Crappy hours, on call when no workers show, & no travel reimbursement.

    Advice to Management

    More rewards for hard worker and hire more workers.

  3. "Not happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Leeann Chin full-time

    Pros

    Will hire anyone to work their.

    Cons

    Owner does not acknowledge its employee's.


  4. "Great place with good working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Minneapolis, MN
    Former Employee - Crew Member in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Leeann Chin part-time (More than a year)

    Pros

    Good working environment
    Good training process

    Cons

    Long hours but no breaks
    Unprofessional at times


  5. "Worst Job Ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Minnetonka, MN
    Former Employee - Sales Lead in Minnetonka, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Leeann Chin (Less than a year)

    Pros

    Free foods, N/a, Nothing else.

    Cons

    Lazy workers, Short staffs, Schedules, Dramas, Store Manager will text or call you whenever you have a day off, no breaks, Store Manager will put you in the morning alone with a cook. Rude co workers.

    Advice to Management

    Know how to manage your staffs and schedules. Hire more staffs. And, don't edit punch your employees' hours because of stupid labor.


  6. Helpful (2)

    "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Minneapolis, MN
    Current Employee - General Manager in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Leeann Chin full-time (More than 5 years)

    Pros

    Promote from within. Constantly trains and communicates. Closed major holidays. Closes at 9pm.

    Cons

    Micro manages starting from the CEO down. Does not give a seperate labor budget for training or management vacation hours, they must be budgeted into labor budget %. If you have a high average wage your labor percent doesnt go up, its based off of weekly sales, so you must make significant cuts to hit the % which causes you to be understaffed. Go to any leeann chin and you will see they are understaffed compaired to any other restaurant you walk into. Mcdonalds, burger king, chipotle, noodles, all always have more staff than a Leeann chin. They want you to give good customer service and build sales while serving fresh food, but are hurting themselves when they dont give management enough to build sales with. We cant serve fresh food with a buffet style on a 26% food cost budget. If we cant serve fresh food how do we build sales? And we cant give great quick service on a low labor budget. Managers have to constantly make cuts and put in more hours to hit budgets. I have many times cut myself down to just me and my cook closing to hit labor. And many mornings when i have truck to put away, a delivery to put out on top of running to the bank i need to schedule myself to open the restaurant alone. After lunch im down to my cook and i again to hit labor.

    Advice to Management

    Corporate needs to get their faces out of the microscope, they have much bigger fish to fry and could put all the energy they waste in constant microscoping to generate new sale opportunities. They need to give managers more wiggle room in their labor and food cost budget so they can build sales with frsh food and good service. They also need to pay managers better. If they treat us with respect by compensating us for the hard work we will stick around, and manager turn over rate wont be so high.


  7. "Food Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Minot, ND
    Former Employee - Food Server in Minot, ND
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Leeann Chin part-time (Less than a year)

    Pros

    coworkers are friendly, employer is nice, food is good. pay is nice because the job is easy. have breaks. Got free food at the end of the day.

    Cons

    I dont see any cons unless you are careless that you might get burns.

    Advice to Management

    Manager is nice

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Entry level job, fun co workers, flexibility

    Cons

    Managers, not free food, stinky


  9. "Good in the beginning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Baltimore, MD
    Former Employee - Server in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Leeann Chin full-time (More than a year)

    Pros

    You can have basically have any day you want off. You can sleep with management. Can't think of anything good

    Cons

    Poor management nobody listens. Management shouldn't sleep with employees. Learn to clean

    Advice to Management

    Hire better management who doesn't act like a 10 year old & doesn't have personal relationships with the workers and hire more than just one race of people


  10. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Leeann Chin (Less than a year)

    Pros

    Nice manager, flexible schedule, easy job

    Cons

    Not much advancement, needs to keep good employees, better compensation


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