Legacy Healthcare Services Reviews | Glassdoor

Legacy Healthcare Services Reviews

Updated September 29, 2017
31 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Sandra Hoskins
18 Ratings

31 Employee Reviews

Sort: PopularRatingDate

  1. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PTA in Cary, NC
    Current Employee - PTA in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Legacy Healthcare Services full-time (More than a year)

    Pros

    Supportive , flexible, growth opportunities; area manager helpful, responsive, consistent ; great team

    Cons

    benefits could be better

    Advice to Management

    Improve benefits

    Legacy Healthcare Services Response

    Oct 2, 2017 – VP Human Resources

    Thank you so much for taking the time to review Legacy. Our therapist are the company! We appreciate you.


  2. Helpful (3)

    "Sales (not therapy) Job at the lowest salary they can talk you into"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rehab Director in Raleigh, NC
    Current Employee - Rehab Director in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Legacy Healthcare Services part-time (More than 8 years)

    Pros

    Immediate team that you work with daily in the clinic are generally really good, hard working people, but this varies clinic to clinic depending on who is running things.

    Cons

    Legacy will try to pay you as little as possible no matter how long you have been there and historically, have even given across the board pay cuts to all that further set you back financially so it seems like you are going to continually make what you have always made salary-wise. They will also try to hire less experienced people, such as new grads, or less confident people, or as many assistants as possible to get the lowest rates taking advantage of naivete or your kindness since all you really want to do is help people. You will also find often that your male counterparts are making more than you. They also gain much of their business not from genuine referrals, but from YOU having to FIND people. Legacy has moved into the realm of if there are "x" amount of people in a building, then there must be "y" amount of people on caseload, which feels crummy when you are actually a treating therapist. There "area rehab managers" will also promise full and part time caseloads, when in fact, those caseloads are only there if someone is constantly selling and marketing to the point of mental and physical exhaustion and even that often is not enough. The have also recently increased their productivity requirements that are extremely unrealistic in the independent living facility environments, but also very stressful and emotionally taxing in the assisted living environments as well. One of the weakness of them being "therapy owned and operated" is that as their management teams build in the levels above the clinics, but below the higher ups in corporate, there becomes more and more issues as these people really have no preparation for this level of management and are more often then not, very short sighted. They manage by intimidation and fear-mongering, leaving you in uncomfortable situations daily about why the caseload isn't building, why you are discharging someone, why you aren't getting to "referrals" (that you generated) within 48 hours, why you weren't productive enough (even though you are dealing with really complicated situations often), etc... heavy sigh. I could go on and on...

    Advice to Management

    Please realize that often, the layers of "multi site" and "area" management are actually tyrants who pretend to be supportive, but in reality are just using the layers of management to create tiny dictatorships that eventually all lead to the same road of creating employees who are placed in uncomfortable situations daily, feeling fear and anxiety because this level of management is unrealistic in their expectations and are letting their egos drive them to keep cracking whips until people quietly leave the company somewhat traumatized by the whole thing (or stay because of fear of the devil that could be at the next job and end up turning to medications to help them get by). There must be a better way. There was a better way, but somehow with the exponential growth, Legacy has become lost.

    Legacy Healthcare Services Response

    Sep 26, 2017 – VP Human Resources

    Legacy strives to create and maintain a positive and encouraging employment experience. Along with our Open Door Policy, we have an anonymous hotline for reporting concerns. We encourage employees... More

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Legacy Healthcare Services full-time

    Pros

    Very good at accommodating and pushing their employees to succeed

    Cons

    I have nothing bad to say


  4. "FT OT at Legacy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Occupational Therapist in Raleigh, NC
    Current Employee - Occupational Therapist in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Legacy Healthcare Services full-time (More than a year)

    Pros

    Beautiful rehab facilities. Experienced, generous rehab co-workers.

    Cons

    Clinicians expected to perform numerous administrative duties. No reimbursement for CEUs.

    Advice to Management

    Invest in your therapy staff and they will invest in you.

    Legacy Healthcare Services Response

    Jul 10, 2017 – VP Human Resources

    Would be happy to discuss your concerns around administrative duties. I would like to learn more as outside of documentation not sure what you are referring to. As for CEU's we provide the new... More


  5. "Medical Biller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Legacy Healthcare Services full-time (More than a year)

    Pros

    The entire staff is amazing. Every one there was like it to me. CEO was personable and made me feel like family

    Cons

    None at this time. I really enjoyed working with them.


  6. "Occupational Therapist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Legacy Healthcare Services full-time

    Pros

    Flexible work schedule; great colleagues

    Cons

    Pay appears below market standard


  7. Helpful (2)

    "Love the patients frustrated with productivity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Legacy Healthcare Services part-time

    Pros

    Wonderful to work with geriatric population in assisted living facilities. Some flexibility which allows for a good work/home balance.

    Cons

    Area Rehab Mgr is unsupportive and productivity is over-stressed in an environment where hours can't be guaranteed and scheduling has become an afterthought. Employees are not receiving pay increases when performance appraisals show exemplary work which merits promotion or pay increase.

    Advice to Management

    It's ok to not guarantee hours or to expect to go to more than one site a week. However, it is important as a manager to understand that you need to give a schedule within a reasonable amount of time to allow that employee the opportunity to work elsewhere when you can't offer hours. A reasonable amount of time is getting a schedule to employees sooner than the day before. When productivity is so overly stressed and tracked by area rehab mgr it takes away from a wonderfully built model with good holistic clinical values and creates a stressful work environment.

    Legacy Healthcare Services Response

    Dec 19, 2016 – General Counsel

    Legacy strives to create a positive and encouraging work environment for all employees. We will advise area management of the importance of providing a schedule to PTOE and PRN employees as early as... More

  8. Helpful (3)

    "UNETHICAL...FRAUD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Legacy Healthcare Services full-time

    Pros

    Flexible because there is never enough patients

    Cons

    SO unethical and fraudulent...telling therapists frequencies, forcing residents to be treated so you don't miss a visit...it's horrible! Management lies and will say anything to hire...DONT'T DO IT...RUN AND RUN FAST

    Legacy Healthcare Services Response

    Dec 19, 2016 – General Counsel

    Legacy’s policies and procedures strictly prohibit fraudulent and unethical behavior. Furthermore, our employees are strongly encouraged to report these matters to our Ethics & Compliance Hotline... More


  9. "Rehab Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rehab Director in Saint Louis, MO
    Former Employee - Rehab Director in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Legacy Healthcare Services full-time (More than a year)

    Pros

    Legacy offers excellent training and continuing education. The opportunities are readily available to grow and learn as a therapist. As the RD you are often like a small business owner. You have the responsibility and rewards of running the department, and implementing programs.

    Cons

    It is often like starting your own business. You are responsible for many areas of business growth.

    Advice to Management

    Continue to provide the tools for RD growth and development.


  10. Helpful (3)

    "Occupational Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Legacy Healthcare Services full-time (More than a year)

    Pros

    I have been working with Legacy for over two years and have continued to grow within the company. My upper management is very supportive and I believe holds very realistic expectations. Other negative reviews that have listed productivity as a con have seemingly never worked in any other setting in healthcare. Legacy in fact has very low productivity expectations, encouraging staff to engage themselves in the community and take part in numerous trainings on the clock. Another review has "no pros" for over 8 years of employment.... that's odd to stay with a horrible company for that long! Overall, I enjoy the setting that Legacy has to offer. There is lots of flexibility and upper management encourages ethical performance across the board. The CEO is down to earth and seems to care about individual performance, as well as our clients... not just dollar signs. Legacy is a good company to work for and I'm excited for what else I have yet to learn.

    Cons

    I wish we did get paid holidays, however the higher pay might make up for that in the end. I think every job in therapy tends to even out in the end. The setting is difficult, as much of your job relies on personality and marketing skills. In some facilities you are seen as an "outsider" and it is difficult to develop caseload. Some small clinics rely on creativity for treatments.

    Advice to Management

    Continue to support : )

    Legacy Healthcare Services Response

    Feb 7, 2017 – VP Human Resources

    Paid holidays are part of the PTO plan. The 21 days of PTO includes time to be used for Holidays. As a Healthcare Services company we have to provide 7 day care so we are not closed on Holidays... More


Showing 31 of 32 reviews
Reset Filters