Legal Aid of Northwest Texas Reviews | Glassdoor

Legal Aid of Northwest Texas Reviews

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Annette Ezzell
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  1. "So Much Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Frisco, TX
    Former Employee - Anonymous Employee in Frisco, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Legal Aid of Northwest Texas full-time (More than a year)

    Pros

    Best way to provide free legal services to poor Domestic Violence Victims and families needing Divorces.

    Cons

    Unless a case involves family law, bankruptcy assistance or expunging a criminal record, they can't provide much help. Other types of clients are best helped by going to a Volunteer Attorney Clinic. IT system unreliable - computers go down firm wide all the time.

    Pay ain't great, but you don't go there for the pay.

    Advice to Management

    It seems like you don't trust your employees because you limit their responsibilities and keep them in the dark about things. Management seems hostile to union. HQ doesn't seem to know what's happening in other offices. Lots of great resources, little collaboration between offices, lots of reinventing the wheel.


  2. "Great Work Is Done Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Attorney in Oklahoma City, OK
    Former Employee - Staff Attorney in Oklahoma City, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Legal Aid of Northwest Texas full-time (More than 3 years)

    Pros

    I was there ages ago (2005-2008: the dropdown menu didn't even go back that far!), but even then, it was a congenial family atmosphere; I was a new attorney, and felt comfortable going into any of my counterparts' offices to seek guidance and help in moving my caseload along. I also liked that I was given responsibility early on--no languishing away in the law library for senior partners.

    Cons

    The ONLY thing I could say is that the comfortable atmosphere can wear away your sharp edges in terms that idea of "wanting to make partner"--you relax in knowing that the pay grades are what they are.

    Advice to Management

    Keep choosing caring people...its working.

  3. "A Good Place to Get Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Staff Attorney in Fort Worth, TX
    Former Employee - Former Staff Attorney in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There are other staff members to ask questions, and you usually can specialize in the area of law that you are interested in, and you are in a position to help others. Although the benefits have been reduced, they are generally as good as a city or state job.

    Cons

    Very poor management, everyone is in CYA mode all the time. This has led to an obsession with documenting every action, which reduces the number of people served. The health insurance which was a major Pro when I started in 2009 has been compromised to the point that it is a hardship if you have any medical needs at all.

    There is a great deal of favoritism in the office I worked in.
    At this time, it is a bureaucracy that is more frustrating than it is worth.

    Advice to Management

    It's the 21st century. Trust the employee, not audit them around the clock. Hire some help, having attorneys scan documents and organize files is a huge waste. Do you really need the staff of directors? Stop leaving staff positions open for months, the guys need help.


  4. "It is a setting where you can work in a multitude of areas and learn a lot."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Intern in Dallas, TX
    Former Employee - Legal Intern in Dallas, TX
    Recommends

    Pros

    it's in dallas, the office is a cohesive one, and there is management who try to help you grow professionally

    Cons

    interns aren't paid, but that is expected from a non-profit organization

    Advice to Management

    no advice


  5. Helpful (1)

    "Total free-for-all."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Attorney in Dallas, TX
    Current Employee - Staff Attorney in Dallas, TX
    Doesn't Recommend

    Pros

    The pros were the great benefits. The amount of leave time and the insurance is truly unbelievable it today's climate. The somewhat flexible hours and use of leave time is also a pro. Also the job is much less stressful than private practice and you do really feel you are helping your clients as they would otherwise not have an attorney to represent them.

    Cons

    The biggest cons are that that pay is terrible and the management is non existant. When I first started working there my manager would not show up or would come in extremely late (including coming in an hour an a half late on my first day of training). Unlike some jobs, this job did require a manager to be present in the office on a daily basis. There is no room for advancement, so many employees did the bare minumum to avoid being fired which, combined with the total lack of leadership, led to a complete free-for-all environment, where anything went at the expense of employees that wanted to do their job. Multiple employees made several complaints about the management issues to HR but nothing was ever done and a large exodus of employees resulted (including myself). The company has always had very high turn over rate and I suspect this as well as the very low pay to be the reason they cannot maintain their employees.

    Advice to Management

    They need to select management on their abilities and qualifications, not on how long someone has been at the company.


  6. Helpful (1)

    "Legal Aid of Northwest Texas"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Attorney in Dallas, TX
    Current Employee - Staff Attorney in Dallas, TX
    Doesn't Recommend

    Pros

    There are a number of reasons to work for LANWT, the first is that you really feel that you are helping people who can't afford an attorney. Also, the work-load is more than reasonable and most projects can be completed during a 40 hour work week. Finally, depending on the branch office, management is usually flexible regarding the use of leave.

    Cons

    There are too many to name. The pay would probably be the number one down-side for most attorneys. However for me, the biggest downside is the way employess are treated by management. Management, at least at the Dallas office, lack competent leadership and people skills.

    Advice to Management

    Rules should be applied fairly and across the board. Feedback should be provided in a timely and professional manner.


  7. "Great Starting Place, Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Attorney
    Former Employee - Staff Attorney
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    A really great place to learn how to actually be an attorney. Given immediate client contact and and the opportunity to be in a courtroom early and often. The managing attorney and colleagues were fantastic - managing attorney was as hands on/off as you would like; was given great latitude to work and use my legal judgment as I felt best, but was always available to advise and help me as needed without ever micro-managing. The salary and benefits were great, better than most city or state entry level positions; great leave policy and work/life balance.
    Can't stress enough how great it was to be able to go to court so early and often. It really lets you get feel for trying a case, being in front of a judge, and dealing with opposing counsel - a really great opportunity to immerse yourself in the local bar.

    Cons

    While the office level management couldn't be better, there definitely felt like there was a disconnect between the offices and administration, especially with the offices outside of the Metroplex. Some of the screening policies and redundancy seemed to limit the actual amount of people we could serve - difficult grants to bill to, certain target demographics, and the application process/incredibly slow process from applying to filing a case. There needs to be better training, especially at the secretary level for new hires - our staff was great, but there is a big learning curve for how LANWT wants things done they seemed to expect staff to pick up as they go.
    There can be client burnout, especially when there seems to be stretches of nothing but family law and domestic violence cases.
    Our office technology was brutally outdated and could kill productivity at anytime. The network was abysmal, computers were outdated and couldn't handle updates after awhile, and the phones were terrible.
    It was easy to get complacent.

    Advice to Management

    Invest in how to better serve clients. There are lots of good attorneys giving their best with great ideas on how to better deliver legal services. There are offices outside of Dallas/Ft. Worth

  8. "Actions of this company does not align with their purpose"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Some employees really are concerned about the purpose of this company and work hard trying to achieve that purpose.

    Cons

    Horrible place to work. Problems are never solved. Many employees do not show up for work when they are supposed to be including many managers. Some employees will even admit that they work there so they do not have to work hard. They are there just to collect a paycheck. The good employees have to cover the large group of employees who really do not want to work. The bulk of the cases handled are divorce cases. Good employees get frustrated. Don't get sucked into that vacuum.

    Advice to Management

    Management is the problem. Get new management including many members of the Board.


  9. Helpful (2)

    "Great starting place, but don't get too comfortable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attorney
    Former Employee - Attorney
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Legal Aid of Northwest Texas full-time (More than 3 years)

    Pros

    There are great benefits, and great people. The organization attracts people who are great to work with because of the stated vision and the fact that you are helping the poor. The paid time off and other benefits are only matched by government employers.

    Cons

    Instability financially, management seems out of touch with reality. Nonprofit organization culture is much different from that of the private sector. Management doesn't seem to understand this principle, and as a result, the expectations from employees are unreasonable. Also, there is no potential for growth in the organization. I would recommend staying for no more than 2 to 3 years to get valuable experience, as any other time invested will probably only result in frustration if you are someone who likes to move forward (and upward) in your career as opposed to being still.

    Advice to Management

    All of your employees are working at below market rates, and most are working very hard to do the best they can to carry out the organization's mission and vision. Give employees the tools that they need to work well, and don't treat this nonprofit organization and employees as if it is a large private law firm, because it is not.