Legal & General Group Reviews | Glassdoor

Legal & General Group Reviews

Updated April 10, 2017
16 reviews

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Legal & General Group CEO Nigel Wilson
Nigel Wilson
8 Ratings

16 Employee Reviews

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Pros
Cons
  • Senior management showed little care and were not around much, career opportunities were lacking (in 10 reviews)

  • Less about L&G and more about financial services in general (in 6 reviews)

More Pros and Cons

  1. "Pay peanuts, get monkeys"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Legal & General Group full-time (Less than a year)

    Pros

    - Good for CV if looking for a foot in the door to the insurance sector

    Cons

    - Late nights/Saturday working
    - Lack of leadership
    - Leadership tell you what you want to hear and then do the opposite.
    - Poor salary
    - Colleagues are not the most intelligent of people, lots of "lifers" with no career direction.
    - Lack of upward progression

    Advice to Management

    Treat your staff with respect and honesty.


  2. "Gone downhill right to the bottom!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hove, England (UK)
    Current Employee - Anonymous Employee in Hove, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Legal & General Group full-time (More than 10 years)

    Pros

    Staff who care, that's all I can say. Nice location, free coffee even though it's horrible! It's the staff who make it.

    Cons

    I hate it there now, used to love it. Staff under huge stress and management really don't care. Completely unreasonable targets. Stress is brushed under the carpet. Antiquated IT.

    Advice to Management

    Treat your staff as you used to. Care about them and they will care about you. Get rid of CEO.. he is bad news. Horrible culture being fed down from top.


  3. Helpful (3)

    "Just lost all the traditional values of a good established company - no value of their long service staff whatsoever!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing at all - worked for nearly three decades with them and end of the day just a number to the senior management in their cost cutting exercise..

    Cons

    No support from Senior Management at all and no one can be trusted - all a big farce even the CEO is more into his personal goals of housing with rubbing shoulders with the government and launching flat pack housing solutions rather than focusing on the core L&G products!!!

    Advice to Management

    Value your own loyal long standing staff and give them opportunities to progress rather than closing doors in their face!!


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  5. Helpful (2)

    "Not ideal employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager Partnerships in Hove, England (UK)
    Current Employee - Account Manager Partnerships in Hove, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Legal & General Group (More than 5 years)

    Pros

    There are no pros, this is a job you do for money because there are few opportunities due to recession.

    Cons

    This company has no vision. The management is a shambles, autocratic, vindictive and achieves very little. The service and value to customers is low.

    Advice to Management

    I think management like the bullying culture so they don't change it


  6. Helpful (4)

    "Going downhill fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Learning and Development in Kingswood, South East England, England (UK)
    Former Employee - Learning and Development in Kingswood, South East England, England (UK)

    I worked at Legal & General Group (More than 10 years)

    Pros

    Most staff at the lowest levels are friendly and will do anything to help out.
    Good facilities
    Nice location

    Cons

    Anyone at managerial level (or aspiring manager) suddenly become complete morons, losing any human qualities and just focusing on targets
    Now run by accountants and actuaries - no soul

    Advice to Management

    Stop placing all your faith in the number crunchers


  7. Helpful (4)

    "Doesn't staff matter?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in London, England (UK)
    Current Employee - Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Legal & General Group (More than 10 years)

    Pros

    Not anymore. Was a great enjoyable company to work for, worked hard for a company that cared for it's staff, customers and products.

    Cons

    Staff are just not recognised as vital to the success of this company. Customers aren't getting the best as they used to. Profits before service, quality, products. Make more money on each product without adding value to the products.

    Advice to Management

    Nigel what have you done to this company, shareholders are happy, but what about the workforce and customers. When they start walking away, it might be to late.


  8. Helpful (6)

    "So happy to have left."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Neutral Outlook
    Disapproves of CEO

    I worked at Legal & General Group full-time (More than 8 years)

    Pros

    Great place for incompetence and politics to thrive. The once good people are despondent, the life has been beaten out of them over the years. The Office is a parody of this place.

    Cons

    Just awful. Long term lack of progression, pay and training is biting back. The most appalling technology. Old boys network. Sexist. Bullying. Slow to make decisions (if ever). No investment in people. Shockingly poor internal communication. Decisions by committee so nothing ever gets done. The CEO is terrible with people and fosters a back stabbing, defensive non collaborative culture - the values / behaviours are not demonstrated by the senior team (quite the opposite).

    Advice to Management

    Change the management.


  9. "Lost its way"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in London, England (UK)
    Current Employee - Analyst in London, England (UK)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Legal & General Group full-time (Less than a year)

    Pros

    Great staff who are really knowledgeable
    Good products

    Cons

    IT is really poor, no strategic direction, use of catch words like digital and agile without understanding what they mean.
    Email rubbish
    PCs the same I used about 10yrs ago
    It helpline the worst I've seen
    Information is never cascaded
    No opportunities internally
    Forget career progression, it's only for about 2 people

    Advice to Management

    Informing the staff could help deliver the strategy
    Giving staff the right tools will help deliver the strategy
    The executive are invisible to the staff.
    Restructure the management and reduce the layers. Too many managers.


  10. "Difficult to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    working hours
    Benfits package
    Nice location
    That's about it
    Lunch
    Bonus
    Pension
    Flexible

    Cons

    parking
    Pay
    Office environment
    Lack of it resources


  11. Helpful (1)

    "Once great but now would not recommend it"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Senior Systems Developer in Kingswood, South East England, England (UK)
    Current Employee - Senior Systems Developer in Kingswood, South East England, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Legal & General Group (More than 10 years)

    Pros

    Historically has been a very flexible workplace. This may be less of late but it is still a good place to work if you need to work around different hours and commitments.

    Pay is reasonable, though again some benefits have been recently withdrawn. The pension is good.

    Management at a lower level are largely good. And at a staff/professional level the cameraderie is still high. Having worked in a couple of teams and on projects across the business it has been enjoyable.

    Cons

    Was a great place about 5 years ago but has gone steadily downhill since. Change was needed but the manner it has been undertaken has generally demoralised the staff and has seen a lot of very skilled people go out of the door. Has also suffered from mediocre outsourcing exercises that have made delivering key changes in the business extremely difficult.

    Culturally there used to be a very open and collaborative working practice but the business has become increasingly silo-ed with the usual in-fighting between business units. The company line of key behaviours is something constantly preached to the staff but is largely ignored by the management.

    Culturally there used to be a very open and collaborative working practice but the business has become increasingly silo-ed with the usual in-fighting between business units. The company line of key behaviours is something constantly preached to the staff but is largely ignored by the management.

    Advice to Management

    Take a step back and look at how stressed, unhappy and over-worked the remaining staff are. The company is making massive profits and is on track to continue to do so. The time for developing your staff and core systems is now before the whole things goes badly wrong.


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