LegalZoom Reviews | Glassdoor

LegalZoom Reviews

Updated March 29, 2017
197 reviews

Filter

Filter

Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
John Suh
97 Ratings

197 Employee Reviews

Sort: Popular Rating Date

Pros
  • Bagels on Friday, Portos once a month; bringing in healthier food and drink options (in 29 reviews)

  • the free bagels on Fridays that they may or may not still have (in 10 reviews)

Cons
  • Different call center, same story (in 13 reviews)

  • There is no such thing as work-life balance here you will be asked to work over time, which is great right (in 5 reviews)

More Pros and Cons

  1. Featured Review

    "Great Environment; Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Legal Zoom hires people with grit, integrity, and common sense. It really shows in the people you work with, from the front desk to management, the atmosphere of the team are what makes Legal Zoom a great place to work. This is a place you will want to come to every week.

    Honorable Mentions:
    -One free day off during your birthday month
    -Fantastic Holiday parties, mixers, social events
    -Great healthcare, dental, and vision plans
    -Opportunities to cross-train and move within the company
    -Basketball court, locker room, and towel service

    Cons

    If you are first starting out at Legal Zoom you may get stuck with a schedule that is undesirable.

    Advice to Management

    Communicate with all your employees, connect with everyone and use their strengths and weakness to help them improve themselves. Take on the mentorship role, help your employees grow and flourish in their talents.


  2. "Customer Care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Austin, TX
    Current Employee - Customer Care Specialist in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LegalZoom full-time (More than a year)

    Pros

    Legalzoom has great benefits and they are always giving out brand swag!

    Cons

    Phone system calls customers when no action is required.

    Advice to Management

    Great job and keep up the good work!


  3. "Quality Assurance Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Specialist in Glendale, CA
    Current Employee - Quality Assurance Specialist in Glendale, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at LegalZoom full-time (More than 3 years)

    Pros

    LegaZoom is a great caring employer. They're pay is competitive and they provide great benefits.

    Cons

    I've had a wonderful time being a part of LegalZoom. I don't have any real cons to speak of about the company.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LegalZoom full-time

    Pros

    Great people and fun culture

    Cons

    Politics are a bit distracting


  6. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at LegalZoom full-time

    Pros

    CEO, culture, fun and work life balance

    Cons

    Growing pains, not enough communication.


  7. "Constantly changing, Fun work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Glendale, CA
    Current Employee - Anonymous Employee in Glendale, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at LegalZoom full-time (More than 5 years)

    Pros

    Fun work environment, Occasional events, Fun holiday parties

    Cons

    Top heavy, Start-up feel is diminishing, Non-Corporate jobs moving to Texas


  8. Helpful (2)

    "Many changes right now, no one knows which way is up except CEO."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at LegalZoom full-time

    Pros

    Culture, most of the people.

    Cons

    Top heavy company; must be liked to move ahead; always moving desks.

    Advice to Management

    There can be a balance of start up with a little structure and consistency.


  9. Helpful (1)

    "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Austin, TX
    Former Employee - Director in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LegalZoom full-time (Less than a year)

    Pros

    I'm typing these 20 words to let you know that there is no pro to working at legalzoom. This company is a terrible place to work

    Cons

    Every moment of everyday. They intentionally limit commissions and exploit there workers in way that in reminiscent of a call enter sweatshop.

    Advice to Management

    If you want to attract talented individuals you have to pay them, stop nickel and dining every "benefit" that you supposedly provide.


  10. Helpful (4)

    "Just ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Glendale, CA
    Former Employee - Anonymous Employee in Glendale, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at LegalZoom (Less than a year)

    Pros

    People, Casual Office, Bagel Fridays, Birthday Cakes

    Cons

    Cubicle culture, Little interaction between departments


  11. Helpful (2)

    "Professional and Excellent Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Austin, TX
    Current Employee - Sales Specialist in Austin, TX
    Recommends
    Approves of CEO

    I have been working at LegalZoom full-time

    Pros

    Excellent HR team. Their commitment to making my onboarding experience was positive and informative. Atmosphere working at Legalzoom is professional, friendly and helpful. I never seen some many happy smiling faces. Bagale Friday's are a blast.

    Cons

    There are no cons to working at Legalzoom. This is a great place to work!

    Advice to Management

    Would like to see an improvement in developing culture events that bring different departments together. Like multi department games and contests. I've found this increases productivity and further enriches employee engagement.



Showing 197 of 202 reviews
Reset Filters