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LegalZoom

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LegalZoom

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LegalZoom Reviews

Updated Jun 30, 2022

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Found 460 of over 496 reviews

3.5
69%
Recommend to a Friend
73%
Approve of CEO
LegalZoom CEO Dan Wernikoff  (no image)
Dan Wernikoff
102 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "The people here are great and are like family(in 50 reviews)
  • "The benefits are great.(in 38 reviews)
  • "Has a great culture.(in 18 reviews)
  • "This company does have good pay compared to previous job I have worked.(in 15 reviews)
  • "free bagels on friday.(in 14 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of LegalZoom and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    Love Being a Zoomer

    May 31, 2022 - Tax Associate II in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Company Culture supporting inclusiveness, embraces latest technologies and advocates for small business.

    Cons

    Sometimes the talk doesn't align with the walk.

    Continue reading
    3 people found this review helpful
  2. 4.0
    Current Employee, less than 1 year

    Great organization with amazing benefits!

    Jun 22, 2022 - Tax Senior Associate in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers are a great group of people. Culture is diverse and inclusive.

    Cons

    Lots of processes need to be revamped to meet customer expectations.

    Continue reading
    Be the first to find this review helpful
  3. 3.0
    Former Employee, more than 1 year

    A Decent COMPANY BASED ON TEAMS

    Jun 30, 2022 - Legal Document Specialist in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Culter and Training and opportunities to grow

    Cons

    Fighting for opportunities to progress sometime seems trivials

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  4. 4.0
    Current Employee, more than 1 year

    Overall Good Company

    Jun 14, 2022 - SMB Sales Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Solid commission structure and payout Multiple units to work in Publicly traded Remote position

    Cons

    Everything is always changing Shift bids suck Publicly traded Serious technology

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  5. 3.0
    Former Employee, more than 10 years

    Great People and Culture, but Technical Dept and Resources Can Work Life Difficult

    Jun 13, 2022 - Client Operations Manager in Glendale, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work from home, with flexibility of going into the office Proactive towards inclusivity, diversity, and work life balance. Most of workers are great to work with (of course thetr will be exceptions in any office) and makes work life enjoyable

    Cons

    Older software tools for workers are buggy and can inhibit progress in your day to day, making work frustrating. Resource allocation and support is not balance between depts/products. Can be cliquish and stagnet career growth

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    1 person found this review helpful
  6. 3.0
    Current Employee

    Decent jobs

    Jun 14, 2022 - Customer Care Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The training was amazing, environment was fun and inviting. Decent pay

    Cons

    Some of the Legalzoom package are not explained in details , which makes customer upset in calling the company I scam

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  7. 3.0
    Current Employee, more than 1 year

    Good autonomy but strict bureaucracy

    Jun 10, 2022 - Trademark Specialist in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I work for a subset company of LZ. The telework, autonomy, and direct leadership are very good.

    Cons

    LegalZoom controls and makes all decisions for the subset company despite being 100% out of touch with it. They don't negotiate salaries or bonuses, won't listen to ideas, cut any crucial project that is not directly measurable on anything you do, etc etc. If I was working for LZ directly, I would not have taken the job.

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    1 person found this review helpful
  8. 5.0
    Current Employee, less than 1 year

    Great culture, aligned goals

    May 18, 2022 - Senior Manager, Operations 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Enjoy the teams that are looking to solve problems and achieve our vision

    Cons

    No downsides at the moment

    Continue reading
    2 people found this review helpful
  9. 1.0
    Former Employee, less than 1 year

    Tax Department business model is doomed to fail

    Jun 22, 2022 - Tax Associate II 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Communicate with new business owners

    Cons

    HUGE attrition rate of clients and employees within the Tax Division

    2 people found this review helpful
  10. 4.0
    Current Employee, less than 1 year

    Great Place if you're self-motivated

    Apr 11, 2022 - Instructional Designer in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Positive affect on the world - Fast promotions if you perform a high level - Lots of super smart people - Great work-life balance; times to floor it but times you can hit 45 hours and be easy - lots of change

    Cons

    - Lack of clear goals ; you have to clearly create your own goals - Lot of entitled lazy people who don't work hard - lots of change - it's not clear if LegalZoom is leveraging technology in an intelligent way

    Continue reading
    4 people found this review helpful

    LegalZoom Response

    Chief People Officer

    Thank you for your feedback! It is so great to hear that you feel like you're making a difference in the world, that you can see the opportunity to learn and grow and are enjoying the fast-paced environment and the journey with your fellow Zoomers. We have work to do as any organization, and we were glad to launch a new goal setting process (OKRs!) that included tops-down and bottoms-up goals with the opportunity to align so we are all working towards the same thing. We're also working on defining performance expectations and helping enable managers and leaders to provide provide developmental feedback to Zoomers in the most effective way (just launched a new training this week itself). On the technology front, we have a long roadmap ahead, and at the same time, excited to have made progress internally with new systems and tools we have launched to help better enable Zoomers to do their jobs effectively. More to come! If you have any ideas / feedback on the change management front, please do reach out to your manager or HRBP - we would love to hear more.

Viewing 1 - 10 of 460 Reviews

LegalZoom Reviews FAQs

LegalZoom has an overall rating of 3.5 out of 5, based on over 496 reviews left anonymously by employees. 69% of employees would recommend working at LegalZoom to a friend and 57% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 9% over the last 12 months.

69% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated LegalZoom 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at LegalZoom to be workplace, benefits, coworkers and the cons to be career development, senior leadership, management.

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