Lego Group Reviews | Glassdoor

Lego Group Reviews

Updated October 20, 2017
317 reviews

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3.9
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Approve of CEO
Lego Group CEO Jørgen Vig Knudstorp
Jørgen Vig Knudstorp
140 Ratings

317 Employee Reviews

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Pros
Cons
  • high stress and lack of work life balance even here (in 7 reviews)

  • No full time work available as a merchandiser (in 11 reviews)

More Pros and Cons

  1. "Getting paid to play"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Model Builder in Enfield, CT
    Current Employee - Model Builder in Enfield, CT
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Lego Group full-time (More than a year)

    Pros

    Great discounts and benefits packages

    Cons

    Leadership makes most decisions behind closed doors.

    Advice to Management

    Be more open a stick to the company's culture


  2. "Retail woes, wonderful company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brick Specialist in Lynnwood, WA
    Former Employee - Brick Specialist in Lynnwood, WA
    Recommends

    I worked at Lego Group part-time (More than a year)

    Pros

    Great coworkers, exceptional management, enthusiastic training and development, new LEGO sets rolling in all the time, happy kids and happy parents, creative opportunities, building display LEGO sets, massive discount on personal purchases.

    Cons

    LOUD, terrible technical support, the common woes of retail sales (occasional irate customers, shoplifting, poor wages), limited available hours, unpleasant lighting inducing headaches (typical mall problems), traffic.

    Advice to Management

    Paying careful attention to the uniquenesses of your staff, offering competitive incentives as well as team-win bonuses, pushing toward tangible goals (in sales as well as ratings, cleanliness, and mystery shopper scores), and a conversational approach to personnel development and training made my managers AWESOME.

  3. "Worked As Brick Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lego Group part-time

    Pros

    Warm community, a good place to work

    Cons

    Can be strict sometimes on schedule


  4. "Great Company but bad timing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Enfield, CT
    Current Employee - QA Engineer in Enfield, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lego Group full-time (More than a year)

    Pros

    The people are great. They hire on personality and team fit which goes a long way with how the company works.

    Cons

    Sometimes tends to move towards silos in some teams. A lot of things could be solved quicker by talking with other teams or employees instead of trying to reinvent the wheel.


  5. "The company is losing its way...lacking a clear strategy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Program Manager in Enfield, CT
    Former Employee - IT Program Manager in Enfield, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Lego Group full-time (Less than a year)

    Pros

    Benefits are great. There is a lot of flexibility and work/life balance is not an issue. If you're signing on at night, it's because you want to, not because your boss expects you to be work 14 hour days.

    Cons

    Performance is flat in some areas and on the decline, especially in the US and the company is in the midst of laying off employees. The process has been painful, between the anxiety of waiting to find out whether or not you have a job and the cryptic messages that don't add up from the leadership team. Additionally, the top leaders that made the decisions that have resulted in the company being where it is today, all have jobs. None of stepped down or have been removed as a result of the layoffs. They've claimed responsibility, but haven't expressed how they plan to make things right. It seems the lower level workers are being impacted the most, which is indeed a disappointment. The leadership team has been preaching about a less complicated and complex organization, but have decided to make significant cuts in enabling areas that should help improve the business. Also, some of the new structures make absolutely no sense. Additionally, the leadership isn't articulating a clear direction for where the company is going...a lot of "wait and see" is being tossed around. The bottom line is the company is lacking a clear strategy. LEGO is very behind with regards to innovation and technology, and a major concern is the company won't be able to meet consumer demands (i.e., digital platforms and products). As an employee who has been with the organization for a long time, a lot has changed, and many are realizing that grass may be greener elsewhere. Sadly, it's not the same place I joined many years ago. My hope is for the company to get it together before it's too late.


  6. "Sr manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Enfield, CT
    Current Employee - Anonymous Employee in Enfield, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lego Group full-time (More than 10 years)

    Pros

    Great product. Good benefits.

    Cons

    Going through rightsizing. Difficult time to be employed there


  7. "Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lego Group full-time

    Pros

    Flexible work schedule, good benefits

    Cons

    Very complex organization, hard to navigate if you are new to TLG.

  8. "Good job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Lego Group part-time

    Pros

    Great family environment, understanding and flexible management

    Cons

    Not enough hours, not much room for growth

    Advice to Management

    There should be room for full time work


  9. Helpful (3)

    "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lego Group full-time (More than 3 years)

    Pros

    - Great flexibility in schedules
    - Good people and co workers
    - Good benefits in general
    - Great Values
    - Great brand

    Cons

    - Upper management takes decisions with no consultation from the employees and if it doesnt work they sell it like "the company is open to see whats the best for it", but that philosophy doesnt apply to employees.
    - No training
    - Some manager are not empowered by upper management
    - Decision making is slow, burocratic and they cant find the formula to improve it.
    - Lack of communication within the company and it always feels there is a hidden agenda.
    - Collaboration is more praised than results even if there is no accomplishment
    - Recognition is low and with no real impact
    - Benefits are low compared to competitors
    - Very stressful environment
    - The organization has too many people involved in the decision making and in the daily tasks, so changes are extremly slow.
    - Extrovert personalities will have a very marked advantage

    Advice to Management

    Invest in people, empower leaders to take decisions.
    Involve people doing the job in the decision making.


  10. "Creative Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative Director in Enfield, CT
    Current Employee - Creative Director in Enfield, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lego Group full-time (More than 10 years)

    Pros

    They are a privately held mission based company to inspire and develop the builders of tomorrow.

    Cons

    Can be slow to adapt to change.


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