Lego Group Reviews | Glassdoor

Lego Group Reviews

Updated August 15, 2017
301 reviews

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3.8
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Lego Group CEO Jørgen Vig Knudstorp
Jørgen Vig Knudstorp
128 Ratings

301 Employee Reviews

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Pros
Cons
  • high stress and lack of work life balance even here (in 7 reviews)

  • No full time work available as a merchandiser (in 11 reviews)

More Pros and Cons

  1. "Store employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lego Group (More than a year)

    Pros

    Great people, awesome discount, and potential for bonuses.

    Cons

    Customers that expected more than we can give them.


  2. "Retail Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Merchandiser
    Current Employee - Retail Merchandiser
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lego Group part-time (More than 3 years)

    Pros

    Wonderful company to work for. They truly value their employees and promote a work/life balance. Great benefits for part time workers. The company ensures that EVERY employee receives a bonus at every level if their goals are reached.

    Cons

    No full time work available as a merchandiser. Very limited full time positions outside of corporate which makes it difficult to advance.

    Advice to Management

    Continue the great work! Consider raising the pay scale for part time workers so they don't have to seek other employment.

  3. "Great company. Proud to have worked there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Enfield, CT
    Former Employee - Senior Manager in Enfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lego Group full-time (More than 5 years)

    Pros

    CEO, values, co-workers, AMAZING benefits

    Cons

    very political, glass ceiling (in some departments), US location

    Advice to Management

    Less politics


  4. "Fun & fulfilling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lego Group full-time (More than 5 years)

    Pros

    They prioritize fun & encourage taking care of the planet. Great group of people to work with.

    Cons

    It's hard to promote from within if you won't relocate, but no relocation assistance.

    Advice to Management

    Continuing to listen to your employees will keep you a top notch employer


  5. Helpful (6)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Enfield, CT
    Former Employee - Manager in Enfield, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lego Group full-time (More than 5 years)

    Pros

    - Powerful and well respected brand
    - Snacks and coffee
    - Promotions are based on complaining the loudest and on knowing the right people so you don't actually have to be competent to advance.

    Cons

    - As soon as business slowed, management (upper and middle) panicked. Seems like lots of unqualified people were promoted during the boom years to roles they are not competent in.
    - Few opportunities for development. They tout having this "amazing culture" but it's still a bunch of people back-stabbing and taking credit for things they didn't do.

    Advice to Management

    - consider replacing all the senior managers, directors, and senior directors who don't actually have anyone reporting into them.


  6. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brick Specialist
    Current Employee - Brick Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lego Group part-time (More than a year)

    Pros

    Flexible hours, understanding management, great team, positive work environment, sweet perks

    Cons

    Hours depend on sales/business needs, so sometimes work hours are sparse and inconsistent (10 hours one weeks, 25 another). Pay is decent and higher than other starting retail jobs with similar skill requirements.


  7. Helpful (1)

    "It's Alright, Could Be Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brick Specialist in New York, NY
    Current Employee - Brick Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lego Group part-time (More than 3 years)

    Pros

    - Flexible Hours
    - Friendly Team to Work With
    - High Energy Environment

    Cons

    - Very Routine
    - Corporate will make dumb decisions that affect guest services negatively
    - Sometimes shoppers will just do really questionable things
    - Low Pay that can easily be beat by comparable companies especially when I've been working for LEGO here for 4 years, I've only seen a pay increase of 60 cents overall. So don't consider this a job you can want to keep over a long period of time, this is more so better for people working seasonal.
    -LEGO right now is doing some penny pinching practices they haven't done in the past, something that has left a sour taste in the staff's mouths. They continue to make mistakes in terms of product projections for launch dates in quantity of sets then complain why sales are low. Time and time again we have also seen cases of LEGO practicing Cost over Quality, and this is true for a large number of things when it comes to changing the finish on product decals, reducing the amount of adhesive on products to cut down, or even sending strongly worded emails when a store buys , what corporate perceives as unnecessary, such as sanitation wipes and daily consumables to keep the store at a healthy operating level. But this penny pinching is seen only at the retail level, when it comes to any other sector with in LEGO, all the bells and whistles are expensed without a second thought. LEGO also likes to limit employees so that they don't meet the state laws threshold in which they would have to start paying for an employees medical benefits, something I know people would greatly enjoy. This is unfortunate because I've seen people who really do enjoy working here and are excellent at their work get shortlisted for hours because of that one fact. Its not like LEGO is hurting for cash either in all this, they just posted their highest sales ever in a trend of 11 years of consistent growth.
    -LEGO also practices extreme nepotism where I've seen qualified people get passed up for positions so that family members at corporate can work together, and their justification is that "it promotes employee morale".
    - All in all this job is greatly if you aren't expecting anything from it, and you're some college kid working in between off periods from class. Anyone else, don't expect to go anywhere.

  8. "Supervior"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Supervisor in Sacramento, CA
    Former Employee - Part Time Supervisor in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lego Group part-time (More than 8 years)

    Pros

    Great to work with kids.

    Cons

    No room for moving up within the company.


  9. "Brick Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Lego Group part-time

    Pros

    It was a fun job. You really get to meet a lot of interesting costumers. Its an upbeat job and you just get to play with legos when its slow in the store

    Cons

    That yellow brick apron. You'll meet a lot of parents who buy crazy amount of toys for their kids and its disturbing at times on how much the spend. You have to recite these 5 steps when talking to a customer and it feels so scripted. It doesnt feel natural. Not only that, they send an "undercover" customer so that they can grade you to see if your the robot your supposed to be.

    Advice to Management

    Its a great place to work no joke, management really makes your experience.


  10. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer
    Recommends

    I worked at Lego Group full-time

    Pros

    Very nice company, I liked working here

    Cons

    Not too many bad things to say. Good company


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