LeisureLink Reviews | Glassdoor

LeisureLink Reviews

Updated February 13, 2017
31 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Julian Castelli
15 Ratings

31 Employee Reviews

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  1. "Better than most"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    It was a great place to work, with a diverse group of people and a pleasant atmosphere. I never dreaded going to work. They had PTO, Floating Holidays, Health Insurance, Dental, Vision, and A 401 (k) with a 50% match of up to 6%. They were also very flexible if you needed to request a day off.

    Cons

    It was easy for some people to slack off and not get noticed.


  2. "Disastrous CTO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional Services Manager in Salt Lake City, UT
    Former Employee - Professional Services Manager in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LeisureLink full-time (More than a year)

    Pros

    Some fine people. Fun space to be in. Cool technologies. Got to work with AirBnB, Homeaway, and other industry leaders

    Cons

    Textbook case study of mismanagement that resulted in multi-million dollar waste on technology initiatives.

    Advice to Management

    Don't try it again.


  3. Helpful (4)

    "A Company That Nee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Support in Los Angeles, CA
    Current Employee - Account Support in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at LeisureLink full-time (Less than a year)

    Pros

    Flexible, laid back environment.

    Cons

    Everyday feels like I'm just trying to burn out fires. No performance reviews, bonuses, or raises in the 2+ years I was here.

    Advice to Management

    Got to solidify all your technology before you start selling to a large number of clients and be able to deliver.


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  5. Helpful (7)

    "Working hard for what?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LeisureLink (Less than a year)

    Pros

    my boss is somewhat flexible with my schedule.

    Cons

    Working at this company is like being a fire fighter without water. Tools are broken, management isn't available, and I don't feel appreciated. I have a queue of work that never ends with no critical issues being resolved.

    Advice to Management

    Stop hiring people to manage and start hiring people to solve problems.


  6. Helpful (6)

    "Doesn't value employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LeisureLink full-time

    Pros

    Good for experience, alright benefits, nice building to work in, free food sometimes.

    Cons

    Under paid for overqualified people. Everything is broken and the company is constantly hemorrhaging money. tech support doesn't fix anything. No flexibility or time off allowed. Never any performance reviews, bonuses or raises. Hard work doesn't get noticed. Company seems like they are trying to get ahead of themselves too much without making sure their infrastructure is in place and working correctly. A lot of inter company pass offs of people who don't want to deal with something and they send it down a ladder for others to fix. Everyday seems like you are just trying to clean up messes and management doesn't do anything to prevent problems from happening. They hire outside people for management positions who have no experience using the software systems we use and don't know how to answer system errors you may encounter. Company seems like it has been on the downhill for awhile. Not sure how much longer it is going to last with the direction it has been going. The company has no problem losing hundreds of thousands of dollars on easily preventable problems but refuses to pay their employees more than minimum wage.

    Advice to Management

    Make sure you have a solid base before trying to build something. Get your technology in order before selling your services to clients. Listen to your employees and what's not working and stop making the same mistakes over and over again. I have seen this company lose hundreds of thousands of dollars. Give bonuses and pay your employees what they are worth and treat them better.


  7. Helpful (2)

    "Best company I have worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Pasadena, CA
    Current Employee - Account Executive in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LeisureLink full-time (Less than a year)

    Pros

    I have been in the Vacation Rental industry for several years, and in sales my entire career. This is the most supportive team of people I have had the privilege to work for. I am consistently encouraged, given the support I need, given help to find productive solutions, and find everyone positive and pleasant to work with. This is the first company I can say I have worked for where I genuinely like every single person I work with and consider them not just colleagues but friends, and trust their integrity as people.

    In my position (Account Executive/ Sales) I am also able to work remotely from home, which works really well for me. I travel a lot and enjoy a healthy work/ life balance.

    Cons

    There are a lot of changes as we are constantly updating and integrating with new systems. This requires a being able to adjust to constant change, and roll with the punches, as well as deal with managing customer expectations. I don't necessarily find this a negative, but it takes the right type of person to be able to deal with constant change and not be frustrated by it.

    Advice to Management

    Continue to implement processes to streamline customer experiences and enable sales, account management and onboarding to work together effectively. Keep up the good work :)

    LeisureLink Response

    Jun 22, 2016 – COO

    Thank you for the positive review!


  8. "Growing Fast. Plenty of Opportunities."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Salt Lake City, UT
    Current Employee - Senior Software Engineer in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at LeisureLink full-time (Less than a year)

    Pros

    Company cares about growing and growing in the right ways. For technology, we try to stay ahead of the industry where it makes sense. We focus on quality and try to build processes and tools to help us succeed and go as fast as we can while maintaining that quality. We put an emphasis on services and APIs. We move fast and believe in our product.

    Cons

    There are growing pains. Some individuals can't keep up with a fast moving company and I'm not sure who's to blame for that. We need to stay focused on the long term and what will provide the best value to us and our customers. Sometimes our processes and tools slow us down; this is usually fixed after a few sprints.

    Advice to Management

    Keep up with the competition in terms of culture & compensation. We have so much to offer prospective employees, let's not let something so small stop them from improving our team and products.


  9. "An exciting company in an even more exciting industry!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Partner Program in Salt Lake City, UT
    Current Employee - Vice President Partner Program in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Perfect Business School case. Exciting industry. Fragmented Market. Fun and motivated people. A supportive culture. An exciting place to come to work every day.

    Cons

    The industry of many Acronyms!

    Advice to Management

    Carpe Diem!


  10. "Excellent Company with Great Opportunities and Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Coordinator in Salt Lake City, UT
    Current Employee - Marketing Coordinator in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at LeisureLink full-time (More than a year)

    Pros

    Working at LeisureLink is sometimes like not working at all. The culture of the company is so open and friendly that days go by quickly. As a quickly growing company, there are always new opportunities available to all employees to learn about different fields and expand their roles in the company. Each employee is truly valued for his or her hard work and it shows through company sponsored parties, events, and treat days. LeisureLink is almost like a home away from home and a great company to work for.

    Cons

    The only con is that the Salt Lake office is in such a beautiful place it makes staying indoors hard!


  11. "Senior Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Orlando, FL
    Current Employee - Senior Account Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Work Environment! I have never been happier. I honestly cant give enough praise about the improvement of customer service, staff and management. They take care of the associates and it engages us to take care of the customer even better. It doesn't matter your title, this company is one of the most fast growing, innovative, and respectable companies I have ever worked for. Your opinion counts! Feels like family, instead of a team.

    Cons

    Honestly, I can't think of anything bad. If you are not prepared for change and a fast pace growing company. Then this company isn't for you. Change is good in my eyes.

    Advice to Management

    You all are doing a great job. Thank you for picking me to join this Elite Team.


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