Lemonade Reviews

Updated Jun 15, 2021

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Found 165 of over 172 reviews

4.7
95%
Recommend to a Friend
99%
Approve of CEO
Pros
  • "Not to mention Lemonade's commitment to social good is unparalleled(in 12 reviews)

  • "company based on a business model which requires "doing good" (The Give Back - charitable donations)(in 7 reviews)

  • Cons
  • "Long working days / hard to keep a good work-life-balance(in 5 reviews)

  • "Work-Life balance can is challenging(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Great company to work for

      Jun 9, 2021 - Experience Champion in Scottsdale, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly work environment, great benefits and flexiable time off

      Cons

      Cannot relocate even if remotely based

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    2. 4.0
      Former Employee, less than 1 year

      Overall good but pay needs to be competitive

      Jun 5, 2021 - CX Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great people - Good culture & benefits - Nice offices - Uses AI to make systems more efficient - Apple equipment

      Cons

      Pay and upward mobility for CX

      Continue reading
      1 person found this review helpful
    3. 5.0
      Current Employee

      Fantastic culture

      Apr 8, 2021 - Claims Representative in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company cares about each individual from the top down. They’re big on transparency and innovation. They treat you like an adult who also has a real life outside of the workday, and it truly becomes a family dynamic.

      Cons

      They’re offices are incredible but they decided to go completely WFH after seeing how effective it is during the pandemic. Not a full con, because they’re going to implement “hot desks” which allow you to schedule a desk you can work from on a day-to-day basis in house!

      1 person found this review helpful
    4. 1.0
      Current Employee, more than 1 year

      Too many issues

      Jun 10, 2021 - Claims Advocate in Scottsdale, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Coworkers are great people and supportive, most support will come from a coworker not a lead

      Cons

      Inconsistent management, unbalanced workload among members on the same team, constantly changing metrics, clique culture

      1 person found this review helpful
    5. 5.0
      Former Employee, more than 3 years

      Amazing leadership, welcoming culture, and down to earth people

      Feb 8, 2021 - N/A in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The content - insurance, yes! - is surprisingly cool. Lemonade really tries to approach things in a way that's so consumer centric, and they're constantly building out new products, launching in new markets, etc. The leadership is brilliant and thoughtful, and when in person, the office spaces are all amazing.

      Cons

      It's no longer a "start-up", at least not in the sense of it being 50 people where everyone is involved with everything. It's nearly tripled in size in the last 1-2 years, and there are definite growing pains associated with that.

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      2 people found this review helpful
    6. 5.0
      Current Employee, less than 1 year

      Amazing company to work for

      Apr 28, 2021 - Anonymous Employee in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The atmosphere even without being in-person in the office yet is so welcoming and upbeat

      Cons

      I have yet to run into a con!

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    7. 4.0
      Current Employee

      Their hearts are in the right place

      May 20, 2021 - Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are great - I'm working amongst the most empathetic group of people

      Cons

      It's time to grow up and start putting proper structure around teams and organizations

      2 people found this review helpful
    8. 5.0
      Current Employee, more than 1 year

      I Found a Unicorn in the Insurance Industry

      Jul 4, 2020 - Customer Experience Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people! Lemonade has no shortage of brilliant minds, innovative thinkers, unmatched work ethic, empathetic approaches, good intentions, and huge hearts. Be prepared to make friends for life here; I know I have. Diversity and Inclusion: I’ve never worked on a more diverse team where everyone is given the opportunity to participate in product and process development. Every employee has a voice and is challenged to share in all company endeavors. Benefits: awesome healthcare benefits and 401k match, stellar work-life balance with 4 weeks PTO per year. Paid holidays. Beautiful office spaces and inclusive amenities. The work: challenging and rewarding. We are here to disrupt an industry that has turned it’s product into a necessary evil. We are taking that evil, and much like making lemons into lemonade, we are turning the insurance industry into a social good.

      Cons

      Nothing, I found a Unicorn when I found Lemonade. If you’re not interested in challenging yourself, standing up for what you believe in, advocating for others, seeking opportunities for improvement, being receptive to feedback, practicing the art of resiliency, and sharing in life’s joys with your teammates: Lemonade is not the place for you. That just means we hire some pretty awesome people, and that’s definitely not a con.

      Continue reading
      2 people found this review helpful
    9. 5.0
      Current Employee

      Easily the greatest company I've ever worked for

      Jun 11, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -trusted to work autonomously and not be micromanaged -a great sense of togetherness versus ever man for himself -the feeling that you're really contributing to the success of the business and the recognition that is continually given for hard work -being able to contribute ideas to all areas of the business and the support you get to grow those ideas -supportive leadership that pushes you to learn by doing and doesn't tell you what step to take next -working with some of the smartest, most accomplished, most driven, most creative people I will ever meet -an amazing product that you can see will do more than change insurance but something that will also push social good (this makes coming to work and doing the work each day as rewarding as possible) -leadership is transparent about goals, mistakes, projects that are being worked on, and what is coming next -empathy and kindness are at the heart of what the company is about and what they promote -the company is not afraid to take a stand on issues that might seem controversial some

      Cons

      -still a start-up, you have to understand that things will change at times and they will change quickly; have to be ready for that and flexible enough to go with the flow -the team is growing very quickly which isn't a con but you do have many new coworkers every month -some processes are still changing or being established but nothing that is detrimental to the employees or customer. one of the best parts of working at Lemonade is you can try something, fail, change it up, and try again. If you get impatient with this working style the startup environment might seem crazy.

      Continue reading
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    10. 5.0
      Current Employee

      Accountant

      Apr 10, 2021 - Accountant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great compantti work for h

      Cons

      Lmnd is Still growing as a compny

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