LendUp Employee Reviews about "benefit"

Pros

Co-workers who believe in the company mission Great office location Diverse staff of all different backgrounds

Cons

Low Pay and mid tier benefits No 401 k matching Legal problems akin to Zenefits and LendingClub (CFPB ruling against LendUp cost the company millions of dollars in fines)

Pros

Good benefits including flexible vacation time

Cons

Lots of talk with little action. They'll say what they need to say to make you feel good about your career and stay around, but, in reality, are not doing anything to help you. Hard work is not rewarded and rarely recognized.

Pros

I knew right from my interview, which was about a year ago, that this company is the right company to work for. Not only it has amazing people working here, but they have a mission which is very much in-line with my own goals. The company values, the work environment, and everyone's attitude towards each other and their own customers, is beyond anything I've seen in this particular industry, an industry I've known for over 12 years. - the people: smart, driven and altruistic. Everyone acts like an owner in the company, and helping each other hit the company's goals, which are well aligned with their customers' goals. - 'Learn Fast' mentality - test and implement quickly and deliver the best results for our customers - no nonsense politics - the employee's opportunities are based on merit - daily catered team lunches- those are great ! - great team events - Location , location , location - it's right in the Financial District which is awesome. - unlimited vacation time and full benefits - early stage equity- yes! Invest in your future!

Cons

No cons that I can think of right now. The company is pretty great all around. You only have to make sure you love the start up mentality where you work and play hard. Things aren't easy or boring, that's for sure.

Pros

- Solid benefits package with position - Decent investment on internal culture at team-level - Direct, on site management was good depending on your team - Absolutely incredible HR rep that navigated an unstable company with professionalism and grace

Cons

- Non competitive pay, free lunches and benefits used to justify meager take-home pay - Main office gave complete disregard for satellite office, the east coast office shouldered a substantial amount of the work and ended up getting shafted upon the company devolving into "LendUp 2.0" and "Mission Lane" - Upper management gave little to no communication regarding the health of the company prior to late October, when dozens of employees were laid off on the spot or given an effective 90 days notice - Upper management is deceptive and timelines on when jobs would be terminated kept changing - Lack of appropriate staffing levels place unnecessary burden on customer facing employees - Lack of resources for maintaining functioning internal servers caused consistent outages/technical glitches that impacted customers and employees abilities to perform basic job functions

Pros

+ Mission that rings true to my heart. LU is providing a path to better financial health + Convenient location in the heart of downtown Oakland + Catered Lunches and sticked kitchen + Top tier health benefits + Unlimited PTO + Positive middle managers that look out for the best interest of their teams + A tough CEO that I believe has what it takes to build a company

Cons

- COO that seems to have taken over the business with very little experience - there really does seem to be a major lack of focus and energy within the office. seems to be getting worse with time - not anyone's fault, but the building has had major issues since I have started everything form heating and cooling, plumbing, elevator. There are days when it is way too cold in the office it's hard to put in the best work - LU hit on a few nice cultural events like Chinese New Year and Holi, but totally missed the boat on Black History month. Not even a single mention or email was sent out to recognize this which was a bit strange - LU seems to keep priding itself on diversity and inclusion and empowering women, but it just seems a bit pandering on delivery coming from People Operations. Posting our pics on the big screen and on Linkedin daily are a bit over the top - A product that may not do so well with a recession, soon to be a depression. Customers will not pay back - Faulty customer tool that breaks every other day - LU seems to have a hiring problem. Losing more people than hiring. People Operations is nearly at a 100% turnover rate - Not the most transparent executive leadership team - Haven't had a company offsite in a very long time - Executive are quite awkward with people in general. Having a conversation is like pulling teeth - Company does not do annual compensation adjustments and promotions rarely happen

Pros

Great people and environment Awesome Social Mission Generous benefits

Cons

The Customer Insights team gets the brunt of having to deal with angry customers with very little recognition or reward incentive.

Pros

Excellent benefits for a start-up - Health, Dental, Vision, Pet, 401K, MWF Catered Lunches Potential room for start-up growth Incredibly fun and intelligent coworkers Excellent mission and values Fun off-site events and happy hours Amazing HR Rep - You'll never meet a sweeter, more kind, helpful, and caring person.

Cons

Angry Customers -Be prepared for this. It's gonna happen, but don't take it personally. Lay-offs - Really messed up here. 5 weeks prior we were told that cut backs would be made, but we didn't have to worry about people losing their jobs and that it wouldn't come out of nowhere. It came out of nowhere. Not cool. Low Pay - This is to be expected. It is a startup, but eliminating Catered lunches would afford people raises. It's always less expensive to prepare your food at home vs. having it ordered and delivered. It was also stated within the past year that, compensation would be evaluated and improved. The improvement was expanding the job position ladder and shuffling around pay, but not much here really happened. If you want to keep your talent, you will eventually have to pay for it. Do not expect to get rich working here. Take the job for the experience, fellowship, and positive mission. Actions the are contrary to the company's mission and values. - While partnering with a company like Walmart does financially benefit LendUp, it is important to remember, that as a company, Walmart is completely contrary to what LendUp stands for. Many people who work for Walmart are on government assistance because the company refuses to pay them a living wage and decent benefits. The result is a workforce that is forever reliant on Walmart's low prices. Partnering with them, does not say much for the integrity of the mission.

Pros

Great benefits Free lunches People here are mission driven Managers are motivated to help people improve and do their best Fun events to attend every month or two

Cons

There has been a lot of turnover in the past year

Pros

-Great company with an amazing mission offering affordable, short-term loans, focused on the financial well-being of our customers. -We are changing the industry. -Teams are dedicated in delivering the best product possible and stellar service. -Work with talented, inspirational people that are engaging and fun to be around. -Execution comes from all business units. -Great new office space. -Benefits are good. -Snacks all day long. -Happy hour every week.

Cons

Coming from a corporate environment, there is a learning curve. The layers of technology takes some time to wrap your head around. Although, you have countless number of people that welcome the opportunity to dive deeper into the complexity of it all.

Pros

-The San Francisco team is dynamic and enthusiastic about the social mission and about hard work. -There is opportunity for honest and communicative dialogue between you and your supervisors. -Opportunity to create additional projects for yourself. -Quick growth in the Richmond office (if working for a big company is what you are looking for). -Great health insurance benefits.

Cons

-The Richmond office culture is not developing to mirror the San Francisco culture. Many people are fresh out of college and do not take themselves or the role seriously. Immature, unrefined, and potentially offensive sentiments will be heard nearly every day. - The Richmond office will only ever be a call center. There may be opportunity for vertical growth, but only in customer service roles. -Position is hourly, not salaried. -Catered lunch in theory is awesome, but in practice it is often unhealthy and the quantity ordered isn't enough to feed everyone in the office.