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LendUp Employee Reviews about "culture"

Updated Mar 24, 2023

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Found 101 of over 102 reviews
3.6
59% Recommend to a Friend
LendUp Chief Executive Officer Anu Shultes
45% Approve of CEO

Found 20 of over 102 reviews

3.6
59%
Recommend to a Friend
45%
Approve of CEO
LendUp Chief Executive Officer Anu Shultes
Anu Shultes
13 Ratings

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What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Top Review Highlights by Sentiment

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "culture"

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20
  1. 1.0
    Former Employee, more than 1 year

    Great people at lower levels, inept upper management, good employees end up as collateral damage

    Dec 30, 2018 - Former Account Manager in Richmond, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Solid benefits package with position - Decent investment on internal culture at team-level - Direct, on site management was good depending on your team - Absolutely incredible HR rep that navigated an unstable company with professionalism and grace

    Cons

    - Non competitive pay, free lunches and benefits used to justify meager take-home pay - Main office gave complete disregard for satellite office, the east coast office shouldered a substantial amount of the work and ended up getting shafted upon the company devolving into "LendUp 2.0" and "Mission Lane" - Upper management gave little to no communication regarding the health of the company prior to late October, when dozens of employees were laid off on the spot or given an effective 90 days notice - Upper management is deceptive and timelines on when jobs would be terminated kept changing - Lack of appropriate staffing levels place unnecessary burden on customer facing employees - Lack of resources for maintaining functioning internal servers caused consistent outages/technical glitches that impacted customers and employees abilities to perform basic job functions

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    2 people found this review helpful
  2. 5.0
    Current Employee, less than 1 year

    Great place to grow

    Apr 13, 2016 - Customer Experience Specialist I in Richmond, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company and culture are great. You are given all the tools you need to do your work and are given ample opportunities to show your skills. Many companies talk about meritocracy but LendUp exemplifies it by quickly realizing the potential of their employees and allowing them the ability to grow.

    Cons

    There are stressful days but if you are having a rough day there are plenty of teammates to lean on for help or people to talk to. Overall this company is rad.

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    6 people found this review helpful
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  4. 5.0
    Current Employee

    A company that stayed true to the mission through the adversity

    Mar 16, 2020 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A culture that truly values diversity and inclusion. The leadership team demonstrates transparency with their teams on a consistent basis and through the monthly All Hands meetings. There has been a great deal of turnaround within the past year, but with that came in new positive energy and great ideas.

    Cons

    Forkable lunches could be better.

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  5. 5.0
    Current Employee, less than 1 year

    Senior Data Engineer

    Apr 26, 2016 - Senior Data Engineer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Leadership and Engineering team. The management has a clear goal of what they want to achieve. Everyone values the mission of socially responsible lending and this is the core of everything that is built at this company. Everyone truly believes in making a difference and our very passionate about the work that is being done. Things proceed very fast here with a lot of importance given to iterative development process. Fail fast(?) and try again. Most of the business is data driven and is an exciting place to be for a data engineer/ data scientist. Amazing culture here. Happy hours / Karaoke nights are a lot of fun.

    Cons

    Not many here. Will update if something changes when the company grows.

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    1 person found this review helpful
  6. 5.0
    Current Employee

    Love It

    Feb 17, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I never understood what people meant when they said 'I enjoy coming to work everyday' until I started working at LendUp. The culture here at LendUp is its greatest asset. My coworkers are humble and practical, and they work on hard tasks with positive energies. Employees here prioritize integrity, and they speak to one another with a productive blend of candor and kindness. Employees are also really witty and funny. I get in a lot of laughs throughout the day. It's very rewarding to work at a company that is mission-driven like LendUp, because you get to work with individuals who are just as passionate about the cause as you are.

    Cons

    When you walk into the office, the floor is silent. Everyone is typing away at their screen, focused on their work. While walking through the office, this may give the impression that it's the type of place where it's easy to burn out from working hard, but you are wrong. The work is all consuming because it's interesting, meaningful, and important work that needs to be done. And work life balance here is very reasonable!

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    2 people found this review helpful
  7. 5.0
    Current Employee, less than 1 year

    Opportunities Abound

    May 15, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is a great place to work if you want to get in early at a transformative company. Positions ramp extremely fast. It is rewarding to clearly see the impact of the work we are doing. Team culture is a huge pro - it's an easygoing environment despite the fact that everyone is at full sprint all the time. The mission is easy to get behind and definitely motivating. Management is very, very competent and has a clear view for the future of the company and how to get there.

    Cons

    Things are moving very quickly and it is easy to spread yourself thin across multiple responsibilities. This is not the place for complacency.

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  8. 5.0
    Current Employee

    Very happy to be part of LendUp

    Dec 5, 2015 - Manager in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone is strongly motivated by the social mission. Strong leadership with bold vision and relevant industry experience. Such a warm an inviting culture. Everyone is friendly and are genuinely great people to work alongside every day. Growing extremely fast. New hires starting every week. Company metrics are very good. Strong product market fit. Leadership expects new hires to learn fast, ramp up quickly, and make an impact. There is no standing on the sidelines and waiting for approval - it's a culture of making things happen. Our company cultures are Beautiful office in FiDi with room to grow into. Catered lunches, company events and outings. On site gym. A product that is truly making a difference in people's lives and helping them escape the debt cycle trap.

    Cons

    It's a complicated product to learn. Would be nice to be able to choose the type of computer we're given (Air, Pro, etc). No catered dinners. Growing extremely quick and we're still figuring out a lot of the organizational and procedural things that go along with that. Especially as you're ramping up and learning the product, work life balance can be difficult. Highly regulated industry and dealing with legal and compliance concerns is very real and very important.

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    2 people found this review helpful
  9. 3.0
    Current Employee, more than 1 year

    Customer Experience Specialist II

    Nov 9, 2016 - Customer Experience Specialist in Richmond, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -The San Francisco team is dynamic and enthusiastic about the social mission and about hard work. -There is opportunity for honest and communicative dialogue between you and your supervisors. -Opportunity to create additional projects for yourself. -Quick growth in the Richmond office (if working for a big company is what you are looking for). -Great health insurance benefits.

    Cons

    -The Richmond office culture is not developing to mirror the San Francisco culture. Many people are fresh out of college and do not take themselves or the role seriously. Immature, unrefined, and potentially offensive sentiments will be heard nearly every day. - The Richmond office will only ever be a call center. There may be opportunity for vertical growth, but only in customer service roles. -Position is hourly, not salaried. -Catered lunch in theory is awesome, but in practice it is often unhealthy and the quantity ordered isn't enough to feed everyone in the office.

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    4 people found this review helpful
  10. 5.0
    Current Employee, more than 3 years

    Smart, driven colleagues. True dedication to the mission.

    Dec 29, 2015 - Director of User Experience in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    With LendUp, you get the best parts of a mission-driven company, dedicated to social impact, and a growth-stage startup, with fast-paced decision-making and potential to really change an industry. The leadership is also very dedicated to fostering a culture that's fun, accepting, encouraging, and balanced with outside-work life.

    Cons

    Some minor growing pains are to be expected with a company growing at this pace, but they are generally handled as well as can be expected.

    1 person found this review helpful
  11. 5.0
    Current Employee

    I've never been happier!

    Feb 17, 2016 - Software Engineer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1. Great Mission: It feels amazing knowing that the work I'm doing is making a real impact and helping people that usually have no where else to turn 2. Smart & Driven Coworkers: As a junior engineer its awesome knowing that I'm working with and learning from some of the smartest people around 3. Awesome culture: While working here you feel a strong sense of ownership and are encouraged to speak your mind or fix anything that you feel is broken. I've never felt more free at any other company 4. Exciting: We are always trying to move quickly and taking on new and exciting projects. As a junior engineer this is a big plus since I am never bored! 5. Fun: Everyone is always smiling and very friendly. Friday happy hours are really fun

    Cons

    I wish I could drive my car into work. But thats the price you pay for working in the city!

    Continue reading
    2 people found this review helpful
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