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LendUp Employee Reviews about "salary"

Updated Mar 24, 2023

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Found 101 of over 102 reviews
59% Recommend to a Friend
LendUp Chief Executive Officer Anu Shultes
45% Approve of CEO

Found 4 of over 102 reviews

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LendUp Chief Executive Officer Anu Shultes
Anu Shultes
13 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.




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Top Review Highlights by Sentiment

  • "ups, work/life balance is challenging but it's not impossible.(in 6 reviews)
  • "Embarrassing low pay(in 5 reviews)
  • "It's not just about a base salary.(in 3 reviews)
  • "I still believe the future is bright for the company but it's unfortunate we lost some good people from CI (most left before a year) who left disgruntled and bitter at management.(in 3 reviews)
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Reviews about "salary"

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  1. 2.0
    Current Employee, less than 1 year

    A radical change is needed

    Oct 19, 2018 - Account Coordinator in Richmond, VA
    CEO Approval
    Business Outlook


    Catered lunch 3 times a week. The food is very hit or miss, there is either not enough food for everyone because the early lunch employees eat everything or there’s too much food and we all take some home. No cost healthcare including dental, vision and medical. No premiums, FSA plan, great coverage for in network. Very casual dress code, the VP wears shorts and flip flops all summer. I consistently wear leggings too work.


    Management, there are few good managers but the majority write us off as fresh college graduates who know nothing. We aren’t treated well or care for - obvious from the recent lay offs. Salary isn’t even livable. I have a second job and I’m still struggling to make all my bills. Some people get bonuses and commission but it’s still not enough. At the end of the day it’s a call center, it will always be one.

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    3 people found this review helpful
  2. 2.0
    Current Employee, more than 1 year

    Mismanaged and without direction

    Feb 3, 2019 - Anonymous Employee 
    CEO Approval
    Business Outlook


    - Salaries are finally somewhat competitive - Still (mostly) true to the mission


    - Senior management does not appear to have a strategy or vision for the business; priorities have changed almost every quarter for the past 2 years - Nobody outside of the C-Suite has any insight into details about LendUp's equity (number of shares outstanding, valuation, ...) - Too many career levels and titles considering the company has < 100 employees

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    2 people found this review helpful
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  4. 4.0
    Current Employee

    Customer Experience Specialist

    Sep 13, 2016 - Customer Experience Specialist in Richmond, VA
    CEO Approval
    Business Outlook


    Great team environment. Great culture.


    Very low salary. It is a call center at the end of the day.

    6 people found this review helpful
  5. 5.0
    Current Employee, less than 1 year

    Best Job I've ever had!

    Nov 10, 2017 - Anonymous Employee in San Francisco, CA
    CEO Approval
    Business Outlook


    I enjoy the fact that you can see the impact we are making... the testimonials and pictures on the walls at our company speak to me and inspire me to work hard. The challenges are worth it and are only going to make us smarter. Our teams had a volunteer event where employees worked on how we can improve our customer's lives and as I sat there, I wondered..; I'll bet Wells Fargo employees aren't working overtime wondering how to make me a more knowledgeable and effective consumer. Why not? We can make an impact and it's inspiring. I love it here.


    Look, we're solving challenging white collar problems that are impacting people in a great way. Is it always easy? No. Is it always fun? No. Is it worth it? Absolutely. Am I learning each time I overcome a challenge we are dealing with? Absolutely. Have I had higher paying jobs? Yes, but I evaluate compensation a lot differently. It's not just about a base salary. It's about working out the brain so that muscle doesn't atrophy working in an enterprise environment. It's about getting the opportunity to make an impact on our customers by arming them with education, rewarding great habits and improving our customer's credit.

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