LendingClub Reviews | Glassdoor

LendingClub Reviews

Updated May 25, 2017
241 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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LendingClub President and Acting CEO Scott Sanborn
Scott Sanborn
63 Ratings

241 Employee Reviews

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Pros
  • Great benefits, great work-life balance, family-friendly (in 13 reviews)

  • There are free snacks and drinks (in 21 reviews)

Cons
  • There are some growing pains with the pace of hiring (in 11 reviews)

  • the boss in one of the departments acts like he's all that but no one really knows what he does (in 7 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Support Representative in San Francisco, CA
    Current Employee - Member Support Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendingClub (More than a year)

    Pros

    Colleagues are great! Wonderful amenities! Lots of directions you can go in to advance your career!

    Cons

    Some secrecy within the company, but understandably some things MUST be kept confidential.

    Advice to Management

    Be as transparent with your employees ad you are with investors and borrowers.


  2. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendingClub full-time (More than a year)

    Pros

    - Nice Salary and Benefits
    - Provide weekely 3 days drinks at work
    - Nice Kitchen

    Cons

    - Haven't come across any so far


  3. "Still a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist in San Francisco, CA
    Current Employee - Senior Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendingClub full-time (More than 3 years)

    Pros

    - Good culture, great people
    - Fast paced environment
    - Benefits, work perks (snacks, drinks, barista, gym, massage, game room, beer and wine on tap)
    - Good Location (Downtown SF, SoMa)
    - Opportunity to grow if you have a good work ethic and display leadership.
    - Best place I've ever worked for

    Cons

    - Fast paced environment means a lot of initiatives can get lost in the shuffle at times.
    - Resources get reallocated and certain ideas/ projects get put on the back burner
    - Continuous growth means there is a lot of competition when promotion opportunities open. I have seen this bring down the morale of some depts when aspirations are not fulfilled.
    - Company needed to recover from 2016, and loss of a good CEO. Good news is we're getting back on track

    Advice to Management

    Employees want to feel valued. Some compensation is below market. Fight to keep your good employees.


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  5. Helpful (3)

    "Great people, wanting to do great things, but no meaningful vision from the corner office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at LendingClub full-time (More than a year)

    Pros

    Wonderful, smart people. Lots of great energy. I don't mind going to work each day. Compensation packages are nice and unlimited PTO. Stocked kitchens, coffee shop, juice bar, spa - all the 'tech' company perks. Most managers are good and trying hard to keep morale up and work meaningful... but see the cons.

    Cons

    No clear direction from the CEO. Not motivating, feels reactive. Still making decisions to address immediate needs, not very forward thinking. Fragmented strategic initiatives that are not well communicated down to the worker bees.


  6. "Cool, ambitious, friendly 10y old FinTech startup with tremendous potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendingClub full-time (Less than a year)

    Pros

    Great place to learn PM, Engineering, Credit innovation, mentorship, tech talks, Blockchain, machine learning, very competitive pay and benefits, free food, drinks, top location on Market and 2nd st. Very well known brand in the Financial industry.

    Cons

    Everyone is on most of the time. Can feel a little intense to some. Also, need to switch between two elevator banks multiple times a day.

    Advice to Management

    Keep it real. You have created an enviable culture of customer centricity, low bureaucracy and fast paced execution.


  7. Helpful (1)

    "Great Place to work!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendingClub full-time (More than a year)

    Pros

    - Amazing work culture.
    - Upper management is very transparent and approachable.
    - Technology team is the best I have ever worked with.
    - The usual free snacks, drinks, coffee shop, bar (that serves adult beverages), massages, nap pods, and game rooms are all just added bonuses.

    Cons

    - There aren't any cons that I've found so far.


  8. Helpful (4)

    "Get out while you can, sinking ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LendingClub full-time (More than a year)

    Pros

    -Pays well
    -Well known company
    -Decent Snacks

    Cons

    -Overwhelming poor management from CEO to supervisors
    -Lack of industry/product knowledge across the board
    -Lost company vision
    -Operationally a shipwreck, can't track goals, haven't been able to for years, direction of the teams changes every quarter, not really sure how they want to judge success in general.
    -Loyalty - management has none, does not care how much sweat and tears you put into your work, you're easily disposable to them.
    -No transparency, very secretive to what changes in your team may be, and zero security in your role being there from day-to-day.
    -Business is riddled with conflicts of interest.

    Advice to Management

    Your company goals are "do what's right" and "retain top talent" - you should start doing them both.


  9. Helpful (3)

    "Sinking Ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LendingClub full-time (Less than a year)

    Pros

    Near to BART
    Fully stacked kitchen
    Good Benefits

    Cons

    Big Political Organization.
    Paypal & Salesforce mafia ruined company culture.
    Big conflict of interests
    No clear roadmap
    Going downhill fast

    Advice to Management

    Think how to be profitable (We are not Amazon in making)
    We don't need these many engineers.
    Take bold decisions.


  10. Helpful (5)

    "Staying for the insurance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payment Solutions Specialist in San Francisco, CA
    Current Employee - Payment Solutions Specialist in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at LendingClub full-time (Less than a year)

    Pros

    Full coverage insurance (dental, medical and vision)

    Cons

    Low pay and no career growth opportunities. End of the year bonus is a joke and the "raise" is just an insult. There are lots of perks (barista, bar, gym, spa and game rooms) but you won't have time to enjoy them due to agent availability metrics.

    Advice to Management

    Value your employees


  11. "Payment Processing Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payment Processing Specialist in San Francisco, CA
    Current Employee - Payment Processing Specialist in San Francisco, CA

    I have been working at LendingClub full-time (Less than a year)

    Pros

    Good benefits and working environment
    Friendly coworkers

    Cons

    Bad management
    No growth opportunity


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