LendingClub Reviews | Glassdoor

LendingClub Reviews

Updated April 23, 2017
231 reviews

Filter

Filter

Full-time Part-time

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
LendingClub President and Acting CEO Scott Sanborn
Scott Sanborn
57 Ratings

231 Employee Reviews

Sort: Popular Rating Date

Pros
  • Excellent work/life balance; pay is excellent; people are friendly for the most part (in 13 reviews)

  • There are free snacks and drinks (in 21 reviews)

Cons
  • There are some growing pains with the pace of hiring (in 11 reviews)

  • the boss in one of the departments acts like he's all that but no one really knows what he does (in 7 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Support Representative in San Francisco, CA
    Current Employee - Member Support Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendingClub (More than a year)

    Pros

    Colleagues are great! Wonderful amenities! Lots of directions you can go in to advance your career!

    Cons

    Some secrecy within the company, but understandably some things MUST be kept confidential.

    Advice to Management

    Be as transparent with your employees ad you are with investors and borrowers.


  2. "Cool, ambitious, friendly 10y old FinTech startup with tremendous potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendingClub full-time (Less than a year)

    Pros

    Great place to learn PM, Engineering, Credit innovation, mentorship, tech talks, Blockchain, machine learning, very competitive pay and benefits, free food, drinks, top location on Market and 2nd st. Very well known brand in the Financial industry.

    Cons

    Everyone is on most of the time. Can feel a little intense to some. Also, need to switch between two elevator banks multiple times a day.

    Advice to Management

    Keep it real. You have created an enviable culture of customer centricity, low bureaucracy and fast paced execution.


  3. "Great Place to work!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendingClub full-time (More than a year)

    Pros

    - Amazing work culture.
    - Upper management is very transparent and approachable.
    - Technology team is the best I have ever worked with.
    - The usual free snacks, drinks, coffee shop, bar (that serves adult beverages), massages, nap pods, and game rooms are all just added bonuses.

    Cons

    - There aren't any cons that I've found so far.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in San Francisco, CA
    Former Employee - Vice President in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at LendingClub full-time (More than 3 years)

    Pros

    Marketing driven, fast paced and aggressive growth culture. Massive market opportunity.

    Cons

    Product innovation was laborious and slow, but getting better. Poor judgement from one senior exec brought the whole company to it's knees (with more than 1/2 of market cap wiped out in one week) in May 2016...the company learned from that, and in the aftermath, got stronger. But it lost a great CEO in the process.


  6. Helpful (1)

    "Industry leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Automation Engineer in San Francisco, CA
    Current Employee - QA Automation Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendingClub full-time (Less than a year)

    Pros

    Great opportunity to see how fintech company works inside and get valuable experience. Business process flows in IT manner so it would be interesting first of all fot IT specialists.

    Cons

    Company is pretty big, so some kind of chaos presents, but it is not a problem to keep your sight on.

    Advice to Management

    Decrease the level of chaos at the IT department


  7. Helpful (7)

    "Full of favoritism"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Credit Specialist in San Francisco, CA
    Current Employee - Senior Credit Specialist in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at LendingClub full-time (More than 3 years)

    Pros

    Used to feel like a startup. Nice office. Decent snacks. Known company. That is pretty much it. Nothing much to look forward to.

    Cons

    Favoritism in operations dept. the boss in one of the departments acts like he's all that but no one really knows what he does. You can only get promoted or recognized under him if you're one of his favorites.

    Advice to Management

    Stop giving shady promotions to those who are unworthy


  8. Helpful (2)

    "Come for the cash, but don't expect straight-forward and objective career advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contained Within Technology Group in San Francisco, CA
    Former Employee - Contained Within Technology Group in San Francisco, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at LendingClub full-time (More than a year)

    Pros

    Excellent work/life balance; pay is excellent; people are friendly for the most part. Lending Club does a pretty good job of building the right type of culture you'd want to work in. Generally, it's very low ego and the politics are fairly under control.

    Cons

    Lending Club really falls behind when it comes to career progression. There's really no clear, transparent path that defines progression or what advancement looks like for each role. I've met a few ex-LC folks that have left due to lack of advancement (or, they were only given advancement once they found a better offer outside LC and threatened to quit). Plenty of promises will be made but not actually followed through on.

    Advice to Management

    Clearly define what advancement looks like for each role and what it takes to get there.


  9. Helpful (1)

    "Going downhill, fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westborough, MA
    Current Employee - Anonymous Employee in Westborough, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at LendingClub full-time (More than 3 years)

    Pros

    Nice people and good snacks. We do have yoga and massages offered as benefits. Cool office and good location. Pay isn't bad...

    Cons

    Things have been crazy for the past year. Projects are rushed and quality of those projects has suffered. Advice or feedback gets ignored. Systems that are supposed to help are implemented but are too buggy to even utilize- they don't prefect them before they launch. Employees strengths and skills aren't utilized to their fullest and get bogged down by mundane admin work and tasks. Everything is fixed by putting a Band-aid on it but nothing is fixed by diving deeper to the root of the problem. Most employees are unhappy and looking for jobs elsewhere

    Advice to Management

    Listen to advice and feedback and implement in into projects. Utilize your employees to fit their strengths, not just busy work. Look into the root cause of problems and fix them. Have a clear set vision on strategies before launching something new


  10. Helpful (6)

    "No room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance in San Francisco, CA
    Current Employee - Quality Assurance in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at LendingClub full-time (More than 3 years)

    Pros

    -Good snacks and games

    - Generally very nice co-workers. The people and the work make it worthwhile to come in

    Cons

    - Salary and Bonuses are often lower than industry average

    - They are very stingy with giving out titles and promotions. Regardless of work ethic

    -Similar to the titles, LC has obviously become a corporate company, no longer the start up it once was, and with that comes a change in culture and politices

    Advice to Management

    Don't make the employees pay for the executives poor decisions. Promote from within and don't underpay internal promotions


  11. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendingClub full-time (More than a year)

    Pros

    Benefits/Company Gym/Incentives/401k/Free Snacks/Great office. Great company to work for, high performance, and very transparent

    Cons

    Career Development paths are there, but you still have to own your development. Ability to transfer to other departments, but it is difficult sometimes.

    Advice to Management

    Great company, amazing experience everyday!


Showing 231 of 231 reviews
Reset Filters