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LendingClub Employee Reviews about "leadership"

Updated Jun 30, 2022

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Found 56 of over 795 reviews

3.8
70%
Recommend to a Friend
74%
Approve of CEO
LendingClub President and CEO Scott Sanborn
Scott Sanborn
367 Ratings

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Top Review Highlights by Sentiment

Pros
  • "great benefits that are employee focused(in 99 reviews)
  • "The people you work with are great(in 88 reviews)
  • "The mission will get you up every morning and the great culture will keep you challenged and engaged everyday.(in 62 reviews)
  • "Great Coworkers & Ice cream (it’s it for free)(in 26 reviews)
  • "Decent Pay, def not top of market but decent for Sr, Lead, Principal, Architect + levels.(in 26 reviews)
Cons
  • "Management is bad.(in 38 reviews)
  • "Managers can be good but are overworked so they tend to provide minimal input and I often don’t hear from mine for more than a week.(in 21 reviews)
  • "Connection with senior leadership was really the only piece missing from my initial experience with Lending Club.(in 14 reviews)
  • "Hardly any communication between upper management, other departments and member support.(in 13 reviews)
  • "Low salaries for anyone not at management levels.(in 10 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of LendingClub and is not affected by filters.

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Reviews about "leadership"

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  1. 5.0
    Current Employee, more than 1 year

    Great leadership, company is moving forward well

    Jun 30, 2016 - Director in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company values smart, hard-working, creative people. The leadership team has great values and really does the right thing. I have a huge amount for respect for them, and love coming to work because I enjoy working with my colleagues.

    Cons

    Company has been through a tough time and we recently went through a round of layoffs. However, they treated everyone being laid off with respect, and communicated everything transparently.

    Continue reading
    1 person found this review helpful
  2. 2.0
    Former Employee, more than 3 years

    Culture based on opinions

    Jul 19, 2019 - Technology Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People who do the actual work are smart and fun to work with and willing to help each other out

    Cons

    Leadership in tech department is extremely poor and people are promoted based on opinions of other leaders who don't really understand what others do. Favors are done by leaders to each other and people below leadership line are just playing waiting games for promotions inspite of their hardwork, dedication and great attitude. HR also favors leaders than really paying importance to feedback from employees which truly shows HR doesn't really care about employees but is just there to take care of HR work. Sexual harassment is also pretty common in certain departments.

    3 people found this review helpful
  3. 1.0
    Former Employee, more than 1 year

    Attrition faster than back-fill at HQ

    Jan 29, 2020 - Human Resources Related in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are competitive and flexibility with work is a huge plus. Company goals of promoting financial health is a big plus.

    Cons

    Company is working to streamline their bottom line costs to show profitability. People are cut off before amenities. Employees are overworked due to poor hires who don't stay long (avg 1-2 year tenure). Gaps are filled with contractors but even the contractors don't stay for their full term as they'll get better offers elsewhere, or their managers are not very good. At-will terminations are used sparingly if you don't agree, speak out, all while 'Doing the Right Thing'. Company values are plastered everywhere but management fails to follow it. They'll only use them when it's convenient. Diversity and Inclusion hurts due to 1. Lowering business upkeep, 2. Employees being overworked that no one wants to participate in any extracurricular activities, 3. There are some closeted bigots in management which makes it almost impossible to get any support. If you're looking for professional growth, you're out of luck. While the company promotes gender pay equality, and have a pretty comprehensive leadership program for female employees only, if you're a male, you'll get nothing. Leadership development opportunities are only for those who are already aspiring leaders and not for those who truly need it. Promotions are gnarly. Senior leadership will try to get by with not changing your title and pay. You have to fend for yourself to get properly compensated! - From a different current employee. Your information is vulnerable when you apply. Resumes and offer letters left around in the office and desktops. Hiring managers not held accountable for your personal information. RSUs are worthless. tldr; if you're excited to be overworked, under-supported, chewed up and spat out, this is the place.

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    12 people found this review helpful
  4. 5.0
    Current Employee, less than 1 year

    Start-up Mentality, Solid Infrastructure

    Sep 30, 2014 - Client Advisor in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - flat company architecture (everyone is approachable) - get to feel like "the dumbest person in the room" on a regular basis (a positive thing!) - collaborative atmosphere with openness to new ideas - Small Business Department is like a start-up within a fast-growing company. We have the benefits of infrastructure with the excitement of building out a new area of Lending Club. - rapid growth leads to developing corporate culture - it's neat to be a part of that formation - transparency/being able to believe in what you're doing

    Cons

    - company is growing so fast that it's hard to get to know all of the new faces - as a product of growth as well, training is not as consistent as it could be It would be great to have brown bag sessions with member of the Executive Team. Connection with senior leadership was really the only piece missing from my initial experience with Lending Club.

    Continue reading
    3 people found this review helpful
  5. 2.0
    Former Employee, more than 1 year

    Layoffs Package not good

    Jan 17, 2021 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very down to earth and approachable leadership team

    Cons

    The layoffs due to Covid in April 2020 had pretty bad severance package

    Continue reading
    2 people found this review helpful
  6. 5.0
    Current Employee, less than 1 year

    Great Company

    May 3, 2019 - Member Support in Lehi, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay for a call center Snacks and drinks so you're not starving between meals Ample training Benefits 5 hours PTO earned every 2 weeks Basketball Court Gym / showers downstairs Game room upstairs for break time (not currently in use) Food trucks Great environment Qualified but humble leadership Great location Opportunities to advance Opportunities to speak directly with CEO/executives Development teams will listen to your suggestions

    Cons

    Terrible cell phone reception at this building New location, some processes are still in the works Traffic getting out of the building is horrible. Expect an extra 20 minutes to get to the freeway.

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    1 person found this review helpful
  7. 3.0
    Current Employee, more than 3 years

    Pros and cons

    May 13, 2018 - Anonymous Employee in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company is competitive in the industry

    Cons

    Very unorganized leadership (feels vaguely like no one's at the wheel)

    6 people found this review helpful
  8. 5.0
    Current Employee

    Amazing culture, innovative minds and a brilliant business model....

    Aug 18, 2015 - Vice President in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The folks at Lending Club have figured out how to hire the best and the brightest....but the best and the brightest who also happen to be collaborative, supportive and upbeat. The culture is incredibly impressive. It starts at the top and the leadership team here exemplifies the low ego/high collaboration that fuels the company culture. The business model is sound, and there is a huge untapped market in this space. High growth seems inevitable given the smart and focused people here.

    Cons

    It's a tough niche to be in and I'm not sure the PR is happening in the right way externally. The model is strong, the culture is unbelievably positive and the people are innovative and smart, so I'm not sure the street really appreciates the long term potential of this company in the way that becomes so apparent when you are on the inside.

    Continue reading
    5 people found this review helpful
  9. 2.0
    Current Employee, more than 3 years

    Not a bad place to work at

    Aug 20, 2019 - Credit Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Agile, flexible and collaborative environment

    Cons

    Never seen such a top heavy leadership (so many VP's and Directors managing small teams, or nobody at all) Mismanagement from exec leadership towards long term goals. Recent long term growth vision seems too late, especially in this economy

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    2 people found this review helpful
  10. 5.0
    Current Employee, more than 1 year

    Overall Great Company

    Mar 5, 2019 - Outbound Sales Representative in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Base Pay + Commission is very competitive! - Leadership does not micromanage and they’re very approachable - Lots of recognition for those who work hard

    Cons

    - Benefits could be more competitive - If you want to get paid EXTREMELY well with commission as an Outbound Sales Representative, you have to work really hard

    Continue reading
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