Lendkey Technologies Reviews | Glassdoor

Lendkey Technologies Reviews

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Found 51 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
81%
Approve of CEO
Vince Passione
29 Ratings
Pros
Cons
  • "(in 2 reviews)

  • "furthermore employees outside of the call center look down on those within the(in 2 reviews)

More Pros and Cons
  1. Helpful (3)

    "Good company, better talent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development in Blue Ash, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lendkey Technologies full-time for more than a year

    Pros

    LendKey's company culture is unbeatable. Collaboration is encouraged and management is always open to ideas. Employees are friendly, kind and work hard to support one another. It is a casual, but professional environment and it genuinely feels like management, even upper executives care about employees. Several different affordable healthcare plans are offered, generous PTO & paid bank holidays, 401k (not matching)...

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    Cons

    - Deadlines can be tough to meet, but standard for the industry

    Advice to Management

    Keep up the good work in recognizing and promoting talent internally. Continue hiring and developing talent. Don't forget your employees are the key to your success.

    Lendkey Technologies2018-12-07
  2. "The Company Really Cares About Its Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Specialist 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lendkey Technologies full-time for more than a year

    Pros

    It is really nice working for a company that really does value its employees, whether it be great health care benefits, ample paid time off and paid holidays, and the constant food being provided. The pay is fair

    Cons

    The entry level position Lendkey is Loan Specialist, despite this, it is not an easy job. Your most basic tasks are under constant scrutiny, which can be counter productive, especially when it comes to making sure that the customers are getting the very best service that is absolutely demanded of us. The management is good, but not everyone is cut out for the job and it must not be explained well because we have such...

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    Advice to Management

    The base salary for the call center employees needs to be raised both to keep employees from leaving and to stay competitive and attract new hires. Trying to hire large groups of new employees at a certain time seems to be counter productive because they don't want to wait a month or longer to start.

    Lendkey Technologies2019-04-09
  3. "Bad Recent Executive Hiring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Lendkey Technologies full-time for more than 3 years

    Pros

    Supportive leaders in middle management and engaged workers who care and promote a fun culture.

    Cons

    Some, not all, of the executives need communication and management training. The only complaint you will hear is from employees working under a horrible boss.

    Advice to Management

    Respect your workers, control your emotions and provide encouragement or you will continue to lose good people.

    Lendkey Technologies2019-03-29
  4. "LendKey does not appreciate their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Lendkey Technologies full-time

    Pros

    Centrally located, plenty of job openings

    Cons

    Massive turnover, management does not listen, they are worried about losing people so they enable bad behavior. Communication is very low, they only communicate with senior level unless there is an issue raised.

    Advice to Management

    Do not allow males to harass females and with full knowledge you condone the behavior.

    Lendkey Technologies2019-03-22
  5. "Not a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Specialist 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lendkey Technologies full-time for more than a year

    Pros

    Aside from a select few in management, the people within my department were friendly and fun to be around

    Cons

    -first off no one mentions that this work is in a call center. -expectations are constantly chnaging and theres no good or clear training on what is expected of you -promotions are promised but then come the time an excuse is given and you are forced to wait even more time. -Collection calls are big part of the job and this was never mentioned in the initial interview. -furthermore calls often go out on past due accounts...

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    Advice to Management

    Be truthful, since the day I was hired nothing that has been promised has actually been truthful

    Lendkey Technologies2019-03-20
  6. "Student Loan Fintech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing 

    I worked at Lendkey Technologies

    Pros

    Great technology and good people

    Cons

    Uninteresting work, business is essentially student loan refinancing

    Lendkey Technologies2019-01-31
  7. "Truly the best job I've ever had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lendkey Technologies full-time for more than a year

    Pros

    Lendkey is a company that cares about their employees which is evident by the benefits, pay, and frequent internal promotions. Myself and almost everyone I started with a year and a half ago have been promoted from the entry level position. Internal promotions are very common. Hard work is recognized and truly pays off here. They offer in depth training, awesome benefits, a great culture, and free snacks! ...

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    Cons

    For me, there is a lot of traffic on commutes to and from work. It can also get pretty cold in the office, which some people like. Bring a sweater!

    Lendkey Technologies2018-09-12
  8. "It was all right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lendkey Technologies full-time

    Pros

    Weekends and all banking holidays off. Free snacks, the holiday party is really cool, and you will work with some good people. There’s always some kind of food day going on, and the benefits are decent. As long as you perform well, your monthly bonus potential can be up to $375. You also get about 20 days a year in PTO.

    Cons

    Your shift rotates every week, making it hard to schedule anything. You will also be micromanaged to hell, and it’s down to a second. They always want to know what you’re doing, why you took a second longer on you’re break and will blindside you when they pull you into a private meeting. You will also receive calls from very nice people and also very mean people, and if your call gets escalated, good luck trying to get...

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    Advice to Management

    The micromanaging is a bit excessive.

    Lendkey Technologies2018-08-16

    Lendkey Technologies Response

    August 29, 2018Director of Talent

    Hi, thank you for your review! We're glad to hear that you thought there were good people to work with at LendKey. It's helpful to hear your feedback on our Loan Operations team experience, how work is directed, and how team-members are brought up to speed. These are all areas ...

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  9. "Loan Servicing Specialist"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Lendkey Technologies full-time

      Pros

      Casual, great culture, decent pay, growing company

      Cons

      The website that borrows have to use to manage/make payments on their loans is trash. Processing of payments, documents, etc. takes way too long

      Advice to Management

      Get better technology, or take "Technologies" out of the company name.

      Lendkey Technologies2018-03-19

      Lendkey Technologies Response

      August 29, 2018Director of Talent

      Hi, thank you for your review! Continuing to build faster technology is a top priority for us, and we're putting in significant effort & investments in that area of the business. About half of our current open roles are for tech-focused positions, and we're even recruiting for ...

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    • Helpful (1)

      "Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Cincinnati, OH
      Recommends
      Positive Outlook
      Disapproves of CEO

      I worked at Lendkey Technologies full-time for more than a year

      Pros

      Great atmosphere and staff and great PTO and health insurance benefits.

      Cons

      No room to grow and call center employees should be properly educated in finance.

      Lendkey Technologies2018-03-01

      Lendkey Technologies Response

      August 29, 2018Director of Talent

      Hello, thank you for your review! I'm glad to hear that you felt it was a great atmosphere here at LendKey. Over the past year, employee training & career development are two areas we've really tried to improve in. We haven't always been great in these areas, but I think ...

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    Found 51 reviews